Oriental Suites Hotel & Spa
Hotel in Hanoi
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsAir conditioner, Internet / Wifi, TV and more
About this hotel
Art Deco Hanoi hotel in Old Quarter with a full-service spa
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and massage/treatment rooms.
Oriental Suites Hotel & Spa offers 40 accommodations with fireplaces and minibars. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, complimentary toiletries, and hair dryers.
The recreational activities listed below are available either on site or nearby; fees may apply.
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and massage/treatment rooms.
Oriental Suites Hotel & Spa offers 40 accommodations with fireplaces and minibars. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Fireplace
Laundry
Hot tub or spa
TV
Map of Hanoi
Available Rooms
Superior Double Room
Beds not specified • 215 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Double Room
Beds not specified • 269 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Room, Balcony
Beds not specified • 322 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Royal Suites, big balcony
Beds not specified • 538 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite, City View
Beds not specified • 391 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Ratings and reviews
2.0 / 5.0
Great stay, but our room had a malfunctioning bathroom fan, so there were some smell. Nothing big. Breakfast is amazing, with a la carte dining and super tasty tea and coffee. Crew are so helpful and kind.
1.5 / 5.0
Small room with no natural light. The window went out to nothing. We found a lot of hair in the bed and on the floor. The rooms are too small for 2 persons with travel bags - it is not for staying in the daytime, only for sleeping.
The staff was very friendly.
The breakfast area is nice and cozy.
2.5 / 5.0
The staff is always great..third time staying at location. The location of property is right where you would want to be close to everything
2.5 / 5.0
The staff is always great..third time staying at location. The location of property is right where you would want to be close to everything
1.5 / 5.0
Whilst the staff were very helpful and quick to double check administration errors, the room needs a bit of TLC. It smelt of stale smoke (which I suspect is the result of smoke wafting in from outside) the bed was hard, and the shower design was not very good for anyone with mobility problems. However we were happy with our co-joined rooms for our kids, was neat and spacious, and the hotel followed up quickly when our room key wasn't working. Location was great, extremely central.
1.5 / 5.0
Whilst the staff were very helpful and quick to double check administration errors, the room needs a bit of TLC. It smelt of stale smoke (which I suspect is the result of smoke wafting in from outside) the bed was hard, and the shower design was not very good for anyone with mobility problems. However we were happy with our co-joined rooms for our kids, was neat and spacious, and the hotel followed up quickly when our room key wasn't working. Location was great, extremely central.
2.5 / 5.0
Clean hotel in excellent location in Old Quarter. Breakfast was large and included. Staff was always super nice.
2.5 / 5.0
Clean hotel in excellent location in Old Quarter. Breakfast was large and included. Staff was always super nice.
2.5 / 5.0
Good place to stay in the old town. Stayed there twice and would recommend.
2.5 / 5.0
It was a great stay just for one night near the Hanoi night walking street. Would recommend based on location.
2.5 / 5.0
It was a great stay just for one night near the Hanoi night walking street. Would recommend based on location.
2.5 / 5.0
The manager and team give excellent service from top to bottom. Front desk super friendly and helpful. Good Spa, housekeeping, breakfast - everything was great.
2.5 / 5.0
The staff at this hotel were brilliant. We had an issue with the air conditioning in our room and they resolved it so quickly. The location is also fantastic. We’d stay here again for sure!!
2.5 / 5.0
The staff were amazing here.
The breakfast was just perfect.
The hotel was in the Old Qtr- in a great position.
We will stay again.
Thank you Oriental
Adam & Karen
2.5 / 5.0
The staff at this hotel were brilliant. We had an issue with the air conditioning in our room and they resolved it so quickly. The location is also fantastic. We’d stay here again for sure!!
2.5 / 5.0
The staff were amazing here.
The breakfast was just perfect.
The hotel was in the Old Qtr- in a great position.
We will stay again.
Thank you Oriental
Adam & Karen
2.5 / 5.0
Friendly and helpful staff. The hotel is in the old quarter and everything within few steps.
2.5 / 5.0
Friendly and helpful staff. The hotel is in the old quarter and everything within few steps.
3.0 / 5.0
Room is small and dark. No desk for laptop use or eating on. Breakfast is average with the same options every day. Wifi is on and off sometimes but speed is fast when it is working. The staff here is probably the only thing I can rave out. They are nice and courteous. Overall just an average hotel for me.
4.0 / 5.0
Room is small. Staffs are nice.
5.0 / 5.0
Friendly staff , great breakfast , located at centre of old quarter with walking distance to Dong Xuan market , Hoan Kiem lake and Railway street .
5.0 / 5.0
Great property matched by great staff.
5.0 / 5.0
We loved our stay at the Oriental Suites Hotel & Spa! While we did not have a window facing outside, this allowed our room to be exceptionally quiet throughout the night. The staff were amazing!! Breakfast was fantastic. The hotel was very clean and in prime location. Would absolutely stay here again!
5.0 / 5.0
Staff were ver accommodating, courteous and helpful. Great central location and excellent value for money.
5.0 / 5.0
This hotel was very nice. Well located with many options for dinning and shopping also for sightseeing. Staff was very cordial and with excellent service. Room was great, the only thing maybe needs a better choice for breakfast.
5.0 / 5.0
Excellent hotel for families with connecting rooms.
Great location and friendly staff.
5.0 / 5.0
The hotel and staff were wonderful. I had a very late check in and a car was sent to pick me up from the airport and my room was ready for me within minutes. The breakfast had a variety of selections. It was very good. The staff accommodated all of my needs with grace and friendliness. I would stay again. The hotel is in the middle of the shopping district which was a plus. I was surprised by a nice going away gift. This is my kinda hotel. From USA.
5.0 / 5.0
This was an excellent hotel with fabulous staff. The breakfast was included and was delicious with lots of options. I also got a massage in the spa and it was a great experience. I loved the size of our room and our balcony. I also loved the convenience of this hotel to the all the shopping and cultural items like the big lake and the temple. It was wonderful!
3.0 / 5.0
Hotel arrival was great, very attentive. We were told our room has been upgraded which we were excited about, when we got there it was a small room with dated decor and amenities, so was disappointed. If we weren't told there was an upgrade I don't think we'd have minded as much! We also got bitten by mosquitos quite a bit, we only stayed one night and I was evident that the bites happened overnight, so again a bit disappointed.
4.0 / 5.0
My sister and I enjoyed our stay here as it was very well located in the old quarter of Hanoi. On weekends, the street the hotel is located on gets blocked off to turn into the walkable night market. The staff is extremely kind and helpful; upon check in, they give you a paper with tips on the city and recommendations for restaurants and shops. The only reason I rated the hotel 4 stars is because the hotel is a bit dated. I understand that it is located in an older building but it could benefit from a little modernization like other hotels in the area. However, we definitely recommend the hotel to travellers!
5.0 / 5.0
The staff at this property is next level! They are friendly, courtesy and don’t forget a thing! I would stay here again for the staff alone, but the location is also perfect. Used the spa twice, great experience. I needed to work for a few hours and once I connected directly vs WiFi, everything was perfect.
5.0 / 5.0
The staff were friendly communicates all the details in advance.
So everything was smooth.
4.0 / 5.0
GREAT
5.0 / 5.0
Fantastic hotel! It is perfectly located in the old quarter right next to the lake and surrounded by shops and the night market. The hotel itself is also very nice and the staff are helpful and friendly. Can highly recommend staying here.
4.0 / 5.0
Excellent quality over price ratio.
Very well located in the old quarter, short walking distance to a large number of sites, including the French Quarter, as well as tons of cafes, bars and restaurant options from street food to elevated cuisine.
Super attentive staff who proactively reached out to organize pick and transfer from airport.
The hotel has a travel desk and manager capable to organize a lot of last minute local or further away tours for a day or more , including transportation, other hotels, activities….etc.
The Hotel Spa also offers high quality massages for a reasonable price.
Areas for improvements:
- bed mattress
- noise and heat insulation
2.0 / 5.0
Great customer service. Staff was very helpful with restaurant recommendations and places to visit. Our only problem was our window did not lock and opening the door would cause it to open letting the mosquitos in. My wife was covered in mosquito bites.
4.0 / 5.0
Not a five star hotel, but a very nice hotel in Hanoi Old Quarter. Very clean, very nice staff. Nice breakfast. Enjoyable, relaxing massage in the hotel spa
2.0 / 5.0
Great customer service. Staff was very helpful with restaurant recommendations and places to visit. Our only problem was our window did not lock and opening the door would cause it to open letting the mosquitos in. My wife was covered in mosquito bites.
5.0 / 5.0
The staff at Oriental Suites went above and beyond to help us have a great stay in Hanoi, arranging a series of transfer cars for everywhere we wanted to go. They also tracked our overall itinerary and helped facilitate the tour company’s pickups each morning. The hotel itself was very clean and comfortable, and in a phenomenal location with the night market immediately outside the front door.
3.0 / 5.0
The staff was friendly and the property in a walkable location. The negatives are that the hotel is run down and in need of a serious upgrade. The quality of the breakfast is poor. This is not four star quality.
FAQs
How much does this hotel cost compared to others in Hanoi?
The average price for a rental in Hanoi is £31 per night. This rental is £17 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Oriental Suites Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Oriental Suites Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Oriental Suites Hotel & Spa?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, fireplace, laundry, and hot tub or spa.
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