Dreams Jade Resort & Spa - All Inclusive
All inclusive resort in Puerto Morelos
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Air conditioner, Internet / Wifi and more
About this all inclusive resort
Luxury property on the beach, with 3 outdoor pools
Catch some rays on Dreams Jade Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Housekeeping is available on request.
Dreams Jade Resort & Spa - All Inclusive offers 550 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).
A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.
Catch some rays on Dreams Jade Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Housekeeping is available on request.
Dreams Jade Resort & Spa - All Inclusive offers 550 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).
Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.
A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
Gym or Fitness Center
Map of Puerto Morelos
Available Rooms
Junior Suite Tropical View King
Beds not specified • 700 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite Ocean View King
Beds not specified • 700 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite Ocean Front King
Beds not specified • 700 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Preferred Club Governor Suite
Beds not specified • 1087 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Preferred Club Suite Ocean View King
Beds not specified • 765 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Reviews
5.0
My wife and I loved our stay here! We came for a wedding, and every part of the stay from check in to check out was incredible. The staff were all very friendly and helpful, the resort itself was beautiful, and views were stunning. Lots of dining options and variety (including the best fish tacos I’ve had). Cannot say enough good things about the place.
5.0
My wife and I loved our stay here! We came for a wedding, and every part of the stay from check in to check out was incredible. The staff were all very friendly and helpful, the resort itself was beautiful, and views were stunning. Lots of dining options and variety (including the best fish tacos I’ve had). Cannot say enough good things about the place.
4.0
The resort was wonderful. The food was fantastic and the bars were well stocked. We would absolutely go and stay there again.
The reason that I gave the resort 4 stars is because the wording of the room description is deceiving.
We stayed in a Preferred Club Ocean View room.
- the description says that you will get a free spa treatment per person - you will not get this. We asked a few times and the best info we ever received was that you could potentially get a 10 minute chair massage then they stopped talking about that and it never happened.
- the part that says you will receive $200 credit to use at the resort - absolutely not. You will receive "$200" worth of discounts. The discounts were on spa, special meals, and potentially wine.
I even brought this issue up to the staff and it was completely dismissed because they know that it's misleading.
Again, overall the resort was great. I just wanted to clear that up for anyone.
4.0
The resort was wonderful. The food was fantastic and the bars were well stocked. We would absolutely go and stay there again.
The reason that I gave the resort 4 stars is because the wording of the room description is deceiving.
We stayed in a Preferred Club Ocean View room.
- the description says that you will get a free spa treatment per person - you will not get this. We asked a few times and the best info we ever received was that you could potentially get a 10 minute chair massage then they stopped talking about that and it never happened.
- the part that says you will receive $200 credit to use at the resort - absolutely not. You will receive "$200" worth of discounts. The discounts were on spa, special meals, and potentially wine.
I even brought this issue up to the staff and it was completely dismissed because they know that it's misleading.
Again, overall the resort was great. I just wanted to clear that up for anyone.
1.0
“Ocean front” is a stretch. Patios face in towards to courtyard so you have to lean out to see it. Room was like an INFERNO. we literally slept 2 hours because it would not cool past 25c or 77f. Sounded like drums playing all morning due to some type of construction. Room service picks up in the middle of the night and clangs the dishes around which echos straight into your room. Got a massage which was great except it was $300 and the fire alarm went off at the end. Also is not “all inclusive”, I asked for a Sapporo and it was $15.
1.0
“Ocean front” is a stretch. Patios face in towards to courtyard so you have to lean out to see it. Room was like an INFERNO. we literally slept 2 hours because it would not cool past 25c or 77f. Sounded like drums playing all morning due to some type of construction. Room service picks up in the middle of the night and clangs the dishes around which echos straight into your room. Got a massage which was great except it was $300 and the fire alarm went off at the end. Also is not “all inclusive”, I asked for a Sapporo and it was $15.
8.0
Overall, the property amenities, restaurants and service were good. The services such as room cleaning and by the pool can be a bit better. There are lots of restaurant choices as well, though not all were delicious. However, I do recommend.
10.0
Excellent!!!
8.0
Some of the rooms needed updating and air conditioning was not the best overall nice property to stay up
10.0
Amazing service. Staff was so friendly. Quick and easy check in AND check out. Food at all the restaurants was pretty good (especially the French one). Pools were always clean. Only complaint is towel situation at the pool... sometimes there wasn't enough towels
10.0
Good services 👍
8.0
Not good for smokers and the property needs to be dated. Restaurants need to change up there menu
10.0
My husband and I visited this resort for the first time, the property grounds are beautiful, the rooms need a little work. We were in the preferred building #7 and felt like the rooms need a little TLC, the tv in the living room was not working properly and the phone in the bedroom had no service. We spent most of our time in the pool and outside that unfortunately we did not realize these things in the room were not working until our last night at the resort.
Our waiter Ricardo at Tamarindo restaurant was super friendly and attentive to our needs during our dinner, Edison and Alan at the all adults pool bar provided a wonderful service, they were super friendly and suggested delicious drinks. The staff at the buffet were also very nice. Overall we had an amazing time at this resort.
10.0
Even resort wasn’t full upgraded not happened… I was disappointed!!!
8.0
The location was great for a quick weekend trip. It was not that close to any of the major cities (ie tulum, cancun), so the short bike-ride tour to downtown punto morales that the resort offered was such a nice touch to get explore the surrounding areas a bit more.
The staff was wonderful, very nice and accommodating. HOWEVER, the sales presentation we were "asked" to attend, sadly almost ruined one of our mornings. We were told the presentation would be "no more than 90 minutes," and we were happy to attend to learn about the resort more and receive a coupon of our choice. Our representative was very kind and we enjoyed speaking with her, but from start to finish, we had almost 3.5 hours of our time taken away from what was shaping to be a lovely vacation. We understand they have a job to do and things to sell, but I was so disappointed that none of the 6 sales representatives we met seemed to take 'no' (many times!) for an answer. The deals were actually great, but as we told the team when we were first offered, we were in no position to make a huge financial purchase at this point in time. Every person seemed to keep pushing and when they finally listened to our declination, their personable personalities immediately fell. As I said, we they have a job to do and we respect that, but almost a whole morning was sadly taken away from our trip.
8.0
The food, the beach, the pools
6.0
Encountered a terrible check. In issue and then the room had plenty of things that were broken. The ocean view rooms offered that you pay extra for truly suck. They have a limited view and regular rooms have better views and not as a preferred club rates.
8.0
Most of the staff (Suh, Saul, Angel, Eduardo, Ernesto) were amazing. They made our stay more memorable! The food was excellent. However, the suite we were in (1208) had mold around the lamp shades, and the headboards, mirrors and bathroom have guck and stains all around.
8.0
Good place, but food is not great.
8.0
Good place, but food is not great.
10.0
The staff is amazing! Room service is excellent, the food is top notch.
10.0
I loved it! I would definitely visit again!
10.0
I loved it! I would definitely visit again!
4.0
I didn’t like that after 11pm everything was closed we cant’ walk on the property because they said the areas were closed
After 11 pm all the employees are ready to leave and they kick you out of the restaurants
We are on vacation and we don’t want to go to sleep at that time
4.0
I didn’t like that after 11pm everything was closed we cant’ walk on the property because they said the areas were closed
After 11 pm all the employees are ready to leave and they kick you out of the restaurants
We are on vacation and we don’t want to go to sleep at that time
10.0
Excellent food, nice beach
10.0
Excellent food, nice beach
4.0
Very poor hospitality at the Dreams Jade Resort. My room took over two past checkin time. Once I finally arrived to my room, my tub was dirty. Curtains were falling apart out of the balcony, no bathrobes/slippers/room amenities as listed this is included, my welcome gift was 3 apple instead of the complimentary bottle of wine I was promised. Staff was not helpful when asking questions. Buffet areas were constantly overcrowded and no availability to be seated, was asked to wait 30 min for a table for 1. Won’t be going back.
4.0
Very poor hospitality at the Dreams Jade Resort. My room took over two past checkin time. Once I finally arrived to my room, my tub was dirty. Curtains were falling apart out of the balcony, no bathrobes/slippers/room amenities as listed this is included, my welcome gift was 3 apple instead of the complimentary bottle of wine I was promised. Staff was not helpful when asking questions. Buffet areas were constantly overcrowded and no availability to be seated, was asked to wait 30 min for a table for 1. Won’t be going back.
10.0
Very nice Resort, and great service!!! The beach is beautiful!!
10.0
The hotel exceeded my expectations compared to the information I found online. The staff's hospitality and smiles were wonderful, making our stay very comfortable. The variety of food was extensive, and even though I was traveling with my picky child, we were able to enjoy it together!
6.0
The hotel is good, food could be better, and after 11pm they won’t let you be anywhere that’s not in your room or one bar/disco. Restaurants will rush you to finish your dinner before 11pm and there are no bars open near the beach after it. They also won’t let you be near the beach during the night. Some servers were great and others would avoid you or you will have to ask them multiple times for what you asked.
Room is beautiful, a bit worn out.
10.0
The hotel exceeded my expectations compared to the information I found online. The staff's hospitality and smiles were wonderful, making our stay very comfortable. The variety of food was extensive, and even though I was traveling with my picky child, we were able to enjoy it together!
6.0
The hotel is good, food could be better, and after 11pm they won’t let you be anywhere that’s not in your room or one bar/disco. Restaurants will rush you to finish your dinner before 11pm and there are no bars open near the beach after it. They also won’t let you be near the beach during the night. Some servers were great and others would avoid you or you will have to ask them multiple times for what you asked.
Room is beautiful, a bit worn out.
10.0
Such a lovely resort ! Been to many resorts in Mexico before and this was one of the best by far !
2.0
Steer clear! The staff was awful I didn’t get what I paid for and room was dirty and smelled like mold. “24 hr” places to eat were always closed and what was open had like 3 things on the menu and the staff was annoyed when you came to eat. I would never go here again, not even if it were free.
10.0
Such a lovely resort ! Been to many resorts in Mexico before and this was one of the best by far !
2.0
Steer clear! The staff was awful I didn’t get what I paid for and room was dirty and smelled like mold. “24 hr” places to eat were always closed and what was open had like 3 things on the menu and the staff was annoyed when you came to eat. I would never go here again, not even if it were free.
4.0
To begin the checkout process was OK. But now I know why I was told the hotel was only half booked. Our room was not clean. The sheets were dirty with blood stains on it. They do not have washcloths. The food selection in the buffet is very limited housekeeping does not come daily and when you call them, they are not happy with you.
10.0
Great staff!
FAQs
How much does this all inclusive resort cost compared to others in Puerto Morelos?
The average price for a rental in Puerto Morelos is £149 per night. This rental is £140 above the average.
Is parking included with this all inclusive resort?
Parking is not specified as an available amenity at Dreams Jade Resort & Spa - All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this all inclusive resort?
Yes, a swimming pool is available for use at Dreams Jade Resort & Spa - All Inclusive. Enjoy the water!
Is Dreams Jade Resort & Spa - All Inclusive pet friendly?
Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Dreams Jade Resort & Spa - All Inclusive?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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