Hotel Diana
Hotel in Puebla
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with a full-service spa, a quick walk to Zócalo de Puebla
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include a snack bar/deli, massage/treatment rooms, and laundry facilities.
Hotel Diana offers 27 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with cable channels and Netflix.
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include a snack bar/deli, massage/treatment rooms, and laundry facilities.
Hotel Diana offers 27 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with cable channels and Netflix.
This Puebla hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Map of Puebla
Available Rooms
Standard Room, 1 Queen Bed
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Executive Room, 1 King Bed
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Double Room, 2 Queen Beds
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite, 1 King Bed
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Master Suite King
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Reviews
10.0
Friendly staff
8.0
Well-maintained, charming and conveniently located to many walkable attractions and restaurants.
8.0
Well-maintained, charming and conveniently located to many walkable attractions and restaurants.
5.0
Quiet, comfortable, clean, and friendly hotel with nice style. Close to everything in historic centro. Easy walking to mercados, restaurants, puestos, bars, and parks. 20 minute Uber to CAPU.
5.0
Quiet, comfortable, clean, and friendly hotel with nice style. Close to everything in historic centro. Easy walking to mercados, restaurants, puestos, bars, and parks. 20 minute Uber to CAPU.
10.0
m
10.0
m
3.0
Once the staff helped us get a room with a window, the stay was very good. When making the reservation I would request a window. The staff did their best, and that was appreciated.
3.0
Once the staff helped us get a room with a window, the stay was very good. When making the reservation I would request a window. The staff did their best, and that was appreciated.
8.0
Nice hotel close to the Plaza. Restaurant and Bar not so good but nice places very close by.
8.0
Nice hotel close to the Plaza. Restaurant and Bar not so good but nice places very close by.
8.0
Very clean and service excellent
8.0
Very clean and service excellent
10.0
Confortable
10.0
Confortable
4.0
The room was clean but sparse. Staff was friendly and it very clean
4.0
The room was clean but sparse. Staff was friendly and it very clean
5.0
This hotel is fantastic. Once that section of Puebla completes the fiber optic upgrades, absoluely outstanding. We stay in Puebla often and this will be our place!
5.0
This hotel is fantastic. Once that section of Puebla completes the fiber optic upgrades, absoluely outstanding. We stay in Puebla often and this will be our place!
10.0
Very good attitude
10.0
Very good attitude
8.0
Room 403 sink is detached so be careful putting any weight on it.
8.0
Room 403 sink is detached so be careful putting any weight on it.
4.0
I booked for a 2-night stay. When i got there, they said that they had to fix the a/c in the room the next day around 1:00pm. They offered a room next door with no balcony, smaller room, no tub. But the price would be the same to the room i made reservation for with balcony and tub which was the Junior Suite. I asked if they would be able to lower the price due to the inconvenience and downgraded room but they wouldn’t honor it. So, i checked-out and went to another hotel. It was hard finding another hotel because either fully booked or price was too high. Other than that, the Junior Suite was really nice!
4.0
I booked for a 2-night stay. When i got there, they said that they had to fix the a/c in the room the next day around 1:00pm. They offered a room next door with no balcony, smaller room, no tub. But the price would be the same to the room i made reservation for with balcony and tub which was the Junior Suite. I asked if they would be able to lower the price due to the inconvenience and downgraded room but they wouldn’t honor it. So, i checked-out and went to another hotel. It was hard finding another hotel because either fully booked or price was too high. Other than that, the Junior Suite was really nice!
4.0
Every one was nice
4.0
Every one was nice
10.0
Near center
10.0
Near center
3.0
Unfortunately the service from the front desk and the restaurant ruins the good work that people are doing in the hotel. First of all they gave us a key that opened a different room, we had room 309, by accident we went to room 308 and we were able to open that room with the key. Luckily nobody was there. Then the restaurant, the food for breakfast, was very poor. We decided to buy our own breakfast, à la cart, but he was Very poor quality and very primitive service tour. The room did not have enough towels, and requested extra towels, it took about two hours to get the extra towels. It was about 11 o’clock at night when the towels came in. Also at the checkout, when we are in our car ready to leave we had the front desk person running out of the hotel accusing us of stealing a towel, she told us to go upstairs to the room to check where was the towel. We offer her to check our luggage, to go in the trunk of our car and look at our suitcases to found as stolen towel, we feel accused, and also we were asked to go upstairs to look for the towel, when actually it was no towel missing at all. We travel a lot all over the world for a long time, we retired people, and this is the first time ever they were accused of stealing it towel. Very poor service, very disappointing in the way things were handled, and definitely this is what is ruining your hotel, the service, the facilities are fine and actually very nice, but I had to deal my whole stay with stuff that is not trained.
3.0
Unfortunately the service from the front desk and the restaurant ruins the good work that people are doing in the hotel. First of all they gave us a key that opened a different room, we had room 309, by accident we went to room 308 and we were able to open that room with the key. Luckily nobody was there. Then the restaurant, the food for breakfast, was very poor. We decided to buy our own breakfast, à la cart, but he was Very poor quality and very primitive service tour. The room did not have enough towels, and requested extra towels, it took about two hours to get the extra towels. It was about 11 o’clock at night when the towels came in. Also at the checkout, when we are in our car ready to leave we had the front desk person running out of the hotel accusing us of stealing a towel, she told us to go upstairs to the room to check where was the towel. We offer her to check our luggage, to go in the trunk of our car and look at our suitcases to found as stolen towel, we feel accused, and also we were asked to go upstairs to look for the towel, when actually it was no towel missing at all. We travel a lot all over the world for a long time, we retired people, and this is the first time ever they were accused of stealing it towel. Very poor service, very disappointing in the way things were handled, and definitely this is what is ruining your hotel, the service, the facilities are fine and actually very nice, but I had to deal my whole stay with stuff that is not trained.
5.0
The staff was absolutely the sweetest and everything was perfect. The only thing was the elevator sometimes was a little sketchy - but overall it's a great place!
5.0
The staff was absolutely the sweetest and everything was perfect. The only thing was the elevator sometimes was a little sketchy - but overall it's a great place!
5.0
Price is excellent. Location is excellent. Very clean hotel everything is new. Howsekeeping lady (Meche) very nice person. Staff very friendly. Only $25 US dollars per night for 1st floor rooms without city view but with small room patio .
5.0
Price is excellent. Location is excellent. Very clean hotel everything is new. Howsekeeping lady (Meche) very nice person. Staff very friendly. Only $25 US dollars per night for 1st floor rooms without city view but with small room patio .
8.0
Clean and new. A little noisy with the atrium.?they could add noise reduction. But a great place. Central historic location. Best value I found in the puebla historic area. Yes even a/c for the hot puebla months .
8.0
Clean and new. A little noisy with the atrium.?they could add noise reduction. But a great place. Central historic location. Best value I found in the puebla historic area. Yes even a/c for the hot puebla months .
10.0
The service was great.
5.0
The hotel was really nice, staff was very helpful and overall had a great time.
5.0
The hotel was really nice, staff was very helpful and overall had a great time.
FAQs
How much does this hotel cost compared to others in Puebla?
The average price for a rental in Puebla is £42 per night. This rental is £0 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Diana. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Diana pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Diana?
We found 7 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony or patio.
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