The hotel is new, clean, good breakfast

the weekend was good. Only real complaint was the "elephants" walking around and a dog barking above us. Sounded like it was left unattended.

the weekend was good. Only real complaint was the "elephants" walking around and a dog barking above us. Sounded like it was left unattended.

Really nice new hotel. Breakfast area was super nice with plenty of seating. Friendly staff.

Really nice new hotel. Breakfast area was super nice with plenty of seating. Friendly staff.

I liked the hotel but the first person that I dealt with at the front desk neglected to tell me that I had to recheck in and get new keys when I added an additional night. I walked right past her and was laden down with bags and didn't find out that my room key didn't work until I was at my room which was at the extreme far end of the hallway. I had to go back to the front desk and she said, "Oh, you're in room 333 - here's your new key."

I liked the hotel but the first person that I dealt with at the front desk neglected to tell me that I had to recheck in and get new keys when I added an additional night. I walked right past her and was laden down with bags and didn't find out that my room key didn't work until I was at my room which was at the extreme far end of the hallway. I had to go back to the front desk and she said, "Oh, you're in room 333 - here's your new key."

Staff was very helpful and the breakfast choices were amazing

Staff was very helpful and the breakfast choices were amazing

Very clean and comfortable.

Very clean and comfortable.

Great time in this place during our anniversary 26 celebration, the staff was all very friendly. They do great Maintenance. Congratulations!

Great time in this place during our anniversary 26 celebration, the staff was all very friendly. They do great Maintenance. Congratulations!

Wonderful, quiet hotel. We loved our stay here.

Wonderful, quiet hotel. We loved our stay here.

We checked in and brought our stuff upstairs. The room was nice, quiet. But we quickly found out that there would be NO maid service the following day. Not even clean towels. Really? $300 a night and no maid service? Sorry, but that's ridiculous.

We checked in and brought our stuff upstairs. The room was nice, quiet. But we quickly found out that there would be NO maid service the following day. Not even clean towels. Really? $300 a night and no maid service? Sorry, but that's ridiculous.

The stuff was great rooms were cozy!

Nice experience for price paid. Limited restaurants in the area. Property a bit too far from Monterey Whale watching and Acquareum.

Nice experience for price paid. Limited restaurants in the area. Property a bit too far from Monterey Whale watching and Acquareum.

I booked a last minute one night stay in Monterey. Booked a one king, one pull out sofa bed for my husband and daughters. Upon entering our room, we were given a room that was already occupied. We entered the room and the people that was already in the room screamed. We apologized and left downstairs. We had quite a few duffle bags and personal items so it was frustrating. How embarrassing for us and scary for the other people as well. Upon getting to the front desk, the lady up front already knew about it because the other people already called to complain. Got a new key and went back up to get situated in our room. Had about 1 hour left before the pool closed, so I took my daughters to go swimming. The clerk at the front desk said there’s towels so we didn’t bring any. Come to find out after getting to the pool, that there was none. Had to walk back to the front desk and get towels. When it was time to set up the sofa bed for my daughters, I had to call to get pillows and extra sheets/blankets. There was also not enough towels, and I had to call again for towels. My reservation did say 4 people , why would they not put enough sheets/blankets/towels/pillows in the room? Besides all that was mention, the room was clean and bed was comfortable. Breakfast was fully stocked and everything was delicious

Free breakfast

It was a great stay. Although i think their reservations could use some work…. There was a mix up on rooms and we had a family enter our room. They gave them our room / key.

It was a great stay. Although i think their reservations could use some work…. There was a mix up on rooms and we had a family enter our room. They gave them our room / key.

We enjoyed our staff. Staff were really nice. Rooms were clean.

Easy to work with for pets.

Close to a great beach.

Very clean and comfortable. My family really enjoyed the stay.

Perfect hotel to stay close to the beach. Very clean and good breakfast.

Easy to work with for pets.

Close to a great beach.

Perfect hotel to stay close to the beach. Very clean and good breakfast.