Viva Heavens by Wyndham, A Trademark All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
Minibar, in-room safe, individually decorated, individually furnished
Garden view
Minibar, in-room safe, individually decorated, individually furnished
Shower, hair dryer, bathrobes, slippers
3.7 / 5.0
Good(832 Ratings)

Resort in Puerto Plata

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

On beach with outdoor pool for sandy fun near Playa Dorada Golf Course
At Viva Heavens by Wyndham, A Trademark All Inclusive, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the resort's 5 restaurants.
Housekeeping is available on request.
Viva Heavens by Wyndham, A Trademark All Inclusive offers 180 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and hair dryers. This Puerto Plata resort provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the resort include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden

Map of Puerto Plata

Available Rooms

Bliss 1 king size bed, non-smoking

Beds not specified • 221 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Nirvana 1 king size bed, non-smoking.

Beds not specified • 414 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Nirvana 2 queen size beds, non-smoking.

Beds not specified • 414 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Amnesia 1 king size bed, non-smoking

Beds not specified • 522 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Amnesia 2 queen size beds, non-smoking

Beds not specified • 522 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
hotelscom logo

Ratings and reviews

3.7 / 5.0
Good(832 Ratings)
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Dec 2024
When we there the receptionist was flirting with a gust, the one of the employees offered my kids The manager Marie try to charge me $780.00 for a taxi and last is a all inclusive resort but the only give you one bottle of soda when you comes ask for another they told me no is only to welcome you in.
2.5 / 5.0
star 4 emptystar 5 empty
Nov 2024
Very peaceful relaxing
2.5 / 5.0
star 4 emptystar 5 empty
Nov 2024
Very peaceful relaxing
1.5 / 5.0
star 3 emptystar 4 emptystar 5 empty
Nov 2024
It would have been way better if they had more bars, a swim up bar and more variety of food in the buffet and restaurants…..
1.5 / 5.0
star 3 emptystar 4 emptystar 5 empty
Nov 2024
It would have been way better if they had more bars, a swim up bar and more variety of food in the buffet and restaurants…..
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Nov 2024
As we arrived about 2:30p we waited until 3pm due to lack of rooms not ready. We reserved this hotel due to the fact that it was an all adult hotel and encountered with many families and their children in the lobby area. I asked front desk agent and he stated “Unfortunately that needs to be updated!” Finally bout 3:30 we were assigned room. As we finally try to enter room, our card keys weren’t properly working in fact during our entire stay, maintenance had to come to our room 6 times to reboot the battery and front desk refused to change our room. The wifi service in and out of room was extremely poor whereas we always had to connect & disconnect throughout our entire stay. Our experience with the buffet restaurant was the worst service, we had to get our own glasses, utensils and never brought any beverages including water which had to be appropriately handled as service. The surroundings cleanliness was completely swamped with waters from rain and pool side which could avoid from slipping at all times. We made reservations for the Italian restaurant, which was at the beach area, and guest services stated it was located on the Mexican restaurant “Poblado” and apologized for the inconvenience. I then decided to go by the beach area bout 30 minutes before our reserve time, and I saw them setting up, asked a waiter “is this the Italian restaurant tonight?” He said “Yes”. Apparently they wanted to bribe us due to overbooking the Italian restaurant. Horrible Service need HELP!
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Nov 2024
As we arrived about 2:30p we waited until 3pm due to lack of rooms not ready. We reserved this hotel due to the fact that it was an all adult hotel and encountered with many families and their children in the lobby area. I asked front desk agent and he stated “Unfortunately that needs to be updated!” Finally bout 3:30 we were assigned room. As we finally try to enter room, our card keys weren’t properly working in fact during our entire stay, maintenance had to come to our room 6 times to reboot the battery and front desk refused to change our room. The wifi service in and out of room was extremely poor whereas we always had to connect & disconnect throughout our entire stay. Our experience with the buffet restaurant was the worst service, we had to get our own glasses, utensils and never brought any beverages including water which had to be appropriately handled as service. The surroundings cleanliness was completely swamped with waters from rain and pool side which could avoid from slipping at all times. We made reservations for the Italian restaurant, which was at the beach area, and guest services stated it was located on the Mexican restaurant “Poblado” and apologized for the inconvenience. I then decided to go by the beach area bout 30 minutes before our reserve time, and I saw them setting up, asked a waiter “is this the Italian restaurant tonight?” He said “Yes”. Apparently they wanted to bribe us due to overbooking the Italian restaurant. Horrible Service need HELP!
5.0 / 5.0
Sep 2024
Excellent services and staffs.

FAQs

How much does this resort cost compared to others in Puerto Plata?

The average price for a rental in Puerto Plata is £111 per night. This rental is £104 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Viva Heavens by Wyndham, A Trademark All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Viva Heavens by Wyndham, A Trademark All Inclusive. Enjoy the water!

Is Viva Heavens by Wyndham, A Trademark All Inclusive pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Viva Heavens by Wyndham, A Trademark All Inclusive?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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