Very nice room - I had .#2 — place was clean, safe and in heart of the Nelson city center Loved the staff and vibe- hope to return

Arrived at the hostel at 6.15pm, the reception had closed at 6pm. I was sent email instructions to collect a key from a safe, I opened the safe and there was no key for my name/room. I asked around if anyone had seen any hostel staff, they had not. I tried emailing them but they only respond to emails during their working hours from 9am to 6pm. I then added credit to my phone to call their number - this went straight to voicemail and said they only answer calls between 9-6. There was NO emergency number to call out of hours. After hanging around for over an hour I was about to leave and book a new hostel when a staff member appeared. He did not even apologise about what had happened. He said I was lucky as he doesn’t normally get up until 10pm. I would strongly recommend not staying here if you are planning on arriving outside of their office opening hours. The hostel in general was also odd and completely unsociable.

Arrived at the hostel at 6.15pm, the reception had closed at 6pm. I was sent email instructions to collect a key from a safe, I opened the safe and there was no key for my name/room. I asked around if anyone had seen any hostel staff, they had not. I tried emailing them but they only respond to emails during their working hours from 9am to 6pm. I then added credit to my phone to call their number - this went straight to voicemail and said they only answer calls between 9-6. There was NO emergency number to call out of hours. After hanging around for over an hour I was about to leave and book a new hostel when a staff member appeared. He did not even apologise about what had happened. He said I was lucky as he doesn’t normally get up until 10pm. I would strongly recommend not staying here if you are planning on arriving outside of their office opening hours. The hostel in general was also odd and completely unsociable.

Good value for money. Property is old and needs a bit of maintenance, but generally is clean and comfortable. My main annoyance was how much sound travelled from the courtyard into the room, even just the sound of other rooms opening and closing doors, walking up and down the stairs. So once everyone was up preparing for their early Abel Tasman departures, it meant I was up too. But in the grand scheme if things, this wasn't really a big deal for me.

Good value for money. Property is old and needs a bit of maintenance, but generally is clean and comfortable. My main annoyance was how much sound travelled from the courtyard into the room, even just the sound of other rooms opening and closing doors, walking up and down the stairs. So once everyone was up preparing for their early Abel Tasman departures, it meant I was up too. But in the grand scheme if things, this wasn't really a big deal for me.

My booking was cancelled through a glitch in the system an no faultof my own. So i had to find another place to stay. I tried to contact the Backpackers and Expedia to sort out a refund, had nothing but silence from both, even though when i ent and followed up the next day, the dudes on the front desk assured me that Expedia would get in touch with them to sort it out. After an initial conversation with Expedia ive had nothing back. Terrible service. Disgusting actually. From Expedia and the Backpackers. Do yourselves a favour and book in with the YHA round the corner.😒

My booking was cancelled through a glitch in the system an no faultof my own. So i had to find another place to stay. I tried to contact the Backpackers and Expedia to sort out a refund, had nothing but silence from both, even though when i ent and followed up the next day, the dudes on the front desk assured me that Expedia would get in touch with them to sort it out. After an initial conversation with Expedia ive had nothing back. Terrible service. Disgusting actually. From Expedia and the Backpackers. Do yourselves a favour and book in with the YHA round the corner.😒

Reception was very accommodating and helpful. Room was clean and had what we needed. Outside was a bit run down.

Reception was very accommodating and helpful. Room was clean and had what we needed. Outside was a bit run down.

+ : A centrally located backpackers Quiet, which is nice Cleanliness was OK Safe with a front door with code - : A smell in the room Very few information from the staff

+ : A centrally located backpackers Quiet, which is nice Cleanliness was OK Safe with a front door with code - : A smell in the room Very few information from the staff

I spent two nights in a 4-bed female dorm. Pros: - Excellent communication - Easy after-hours check-in process - Clean showers and toilets - Sink in dorm - Personal power outlets and lamps at each bed Cons: - No fan in room; room got very warm - Bedbugs C

I spent two nights in a 4-bed female dorm. Pros: - Excellent communication - Easy after-hours check-in process - Clean showers and toilets - Sink in dorm - Personal power outlets and lamps at each bed Cons: - No fan in room; room got very warm - Bedbugs C

We had a great stay over Christmas then again after new year. It was a bit strange being away from home at this time but the hostel staff made a big effort to make it fun with a lovely party. The common areas are great with loads of space and equipment to cook and relax. It’s very close to the bus stop and local restaurants. They kept our bags for us while we walked the Abel Tasman track. The hostel has a great vibe and we will be returning when we finish our trip around the South Island.

We had a great stay over Christmas then again after new year. It was a bit strange being away from home at this time but the hostel staff made a big effort to make it fun with a lovely party. The common areas are great with loads of space and equipment to cook and relax. It’s very close to the bus stop and local restaurants. They kept our bags for us while we walked the Abel Tasman track. The hostel has a great vibe and we will be returning when we finish our trip around the South Island.

Ideal for back packing, really nice area

Ideal for back packing, really nice area

Have stayed here before and wasn’t terribly impressed. Read something that said it had had a facelift so thought I’d try again. However still think it is very tired and could do with further upgrade. Great location and lots of potential ..

Have stayed here before and wasn’t terribly impressed. Read something that said it had had a facelift so thought I’d try again. However still think it is very tired and could do with further upgrade. Great location and lots of potential ..

That is the second time I have stayed at the Bride street Backpavkers its just a pity thry don't have single rooms.

That is the second time I have stayed at the Bride street Backpavkers its just a pity thry don't have single rooms.

I loved that there was a guitar there that I could play!

I loved that there was a guitar there that I could play!

When booking this room i rang in advance to see if there was parking available - no onsite parking. A little inconvenient. The staff member informed me that i couldnt book the dates i wanted because there were no rooms available even though the website was allowing me to book the dates i wanted - the dates were accepted and turns out the room was available. A bit confusing. Upon arrival staff were helpful. The room was was very unclean and had a musty smell of urine and mould. Being pregnant and travelling with my son this was not ideal. The bathroom was dirty and the bed was very hard. Unfortunately i did not think it was on the same street as the night clubs in nelson - it happened to be a saturday night so many drunk loud people in the street close by and right next to our room at the backpackers. I only managed to get 3 hours of light sleep. We had booked 2 nights, i couldnt stay another night, we checked out early and informed the staff of our dissapointment. We were not able to be refunded, we still had to pay for a room somewhere else - they told us because we booked through wotif.co.nz and not directly with them no refund could be given. Do not reccomend this property.

When booking this room i rang in advance to see if there was parking available - no onsite parking. A little inconvenient. The staff member informed me that i couldnt book the dates i wanted because there were no rooms available even though the website was allowing me to book the dates i wanted - the dates were accepted and turns out the room was available. A bit confusing. Upon arrival staff were helpful. The room was was very unclean and had a musty smell of urine and mould. Being pregnant and travelling with my son this was not ideal. The bathroom was dirty and the bed was very hard. Unfortunately i did not think it was on the same street as the night clubs in nelson - it happened to be a saturday night so many drunk loud people in the street close by and right next to our room at the backpackers. I only managed to get 3 hours of light sleep. We had booked 2 nights, i couldnt stay another night, we checked out early and informed the staff of our dissapointment. We were not able to be refunded, we still had to pay for a room somewhere else - they told us because we booked through wotif.co.nz and not directly with them no refund could be given. Do not reccomend this property.

While overall everything was clean and comfortable, it would be good to see the kitchen food storage boxes wiped out between users.

While overall everything was clean and comfortable, it would be good to see the kitchen food storage boxes wiped out between users.

Terrible one of the worst I have ever stayed . Honestly think a prison might be nicer

Terrible one of the worst I have ever stayed . Honestly think a prison might be nicer

staff was the best and vibe was great

staff was the best and vibe was great

It was a great place to stay in town so you could walk to basically any shop you liked staff where friendly and help full the whole time we stayed