Poulo Wai Hotel and Apartment
Hotel in Phnom Penh Province
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with 4 restaurants, a quick walk to Central Market
This hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.
Housekeeping is available on request.
Poulo Wai Hotel and Apartment offers 196 air-conditioned accommodations with minibars and safes. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
This hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.
Housekeeping is available on request.
Poulo Wai Hotel and Apartment offers 196 air-conditioned accommodations with minibars and safes. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.
This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free long-distance calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of Phnom Penh Province
Available Rooms
Deluxe King Bed
Beds not specified • 280 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Landmark King Bed
Beds not specified • 431 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Landmark Twin Bed
Beds not specified • 431 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Landmark King Bed with Balcony
Beds not specified • 431 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Landmark Twin Bed with Balcony
Beds not specified • 431 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Reviews
2.0
Some struggle with check in as reception had put hotels orders in folder with bookinfs orders but was quickly sorted.
My company was a local friend, so every evening it was a struggle to leave id cards and so forth even it was the same friend every day..
Great location and easy access to most things.
2.0
Some struggle with check in as reception had put hotels orders in folder with bookinfs orders but was quickly sorted.
My company was a local friend, so every evening it was a struggle to leave id cards and so forth even it was the same friend every day..
Great location and easy access to most things.
2.0
Great stay. It's right where everything is in town. The facilities are nice and the staff is helpful. The hot water in the showers were kind of bad and it took a long time to get any hot water.
2.0
Great stay. It's right where everything is in town. The facilities are nice and the staff is helpful. The hot water in the showers were kind of bad and it took a long time to get any hot water.
2.0
Amazing hotel and staff. I thought the bed was a little hard. The family suite did not have a microwave in the kitchenette as shown on Expedia. When I asked for one I finally got one on our last night. The water in the shower was always too hot or too cold. Never comfortably warm for very long. The view from the balcony was not impressive and nothing like the pictures on the website. Despite my small complaints the hotel was wonderful and the cost was very competitive. I would come back but would choose a different room.
2.0
Amazing hotel and staff. I thought the bed was a little hard. The family suite did not have a microwave in the kitchenette as shown on Expedia. When I asked for one I finally got one on our last night. The water in the shower was always too hot or too cold. Never comfortably warm for very long. The view from the balcony was not impressive and nothing like the pictures on the website. Despite my small complaints the hotel was wonderful and the cost was very competitive. I would come back but would choose a different room.
2.0
Very pleasant hotel in central Phnom Penh with a great view of the city from the rooftop bar. Nice food, good breakfast selection and dinner menu. Very courteous staff. Easy access to the city using the local tuk-tuks. Pool was a little chilly.
2.0
Very pleasant hotel in central Phnom Penh with a great view of the city from the rooftop bar. Nice food, good breakfast selection and dinner menu. Very courteous staff. Easy access to the city using the local tuk-tuks. Pool was a little chilly.
5.0
Excellent experience!
5.0
Excellent experience!
2.0
I have stayed several times at this hotel as it is convenient for the area, facilities are ok but hospitality staff and training need to be improved starting with the management / admin staff that use the breakfast area every morning without any acknowledgement of the paying guests supplementing their salary - a simple smile and hello goes a long way!
It is unlikely I will be staying again due to an incident where I was sick (food poisoning) on day of checking out, while checking out and waiting for taxi, I asked for a bottled water, which resulted in reception manager giving a bunch of excuses. I walked away, there will be no future business from me or my clients!!
Phnom Penh now has so many choices.
2.0
I have stayed several times at this hotel as it is convenient for the area, facilities are ok but hospitality staff and training need to be improved starting with the management / admin staff that use the breakfast area every morning without any acknowledgement of the paying guests supplementing their salary - a simple smile and hello goes a long way!
It is unlikely I will be staying again due to an incident where I was sick (food poisoning) on day of checking out, while checking out and waiting for taxi, I asked for a bottled water, which resulted in reception manager giving a bunch of excuses. I walked away, there will be no future business from me or my clients!!
Phnom Penh now has so many choices.
5.0
Beautiful hotel. Cannot fault. Staff were excellent. Room was clean and comfortable.
5.0
Beautiful hotel. Cannot fault. Staff were excellent. Room was clean and comfortable.
5.0
Staff was super friendly
5.0
Staff was super friendly
2.0
Lovely hotel, friendly staff, but do seem to rigidly follow odd rules. For example , there was almost no one in the hotel in the off season, July, yet when we went to play ping pong by then pool we were promptly informed that there was a limit of 20 mins on the table. We didnt intend to play longer than that but they did seem to have a lot of these mildly annoying rules
2.0
Lovely hotel, friendly staff, but do seem to rigidly follow odd rules. For example , there was almost no one in the hotel in the off season, July, yet when we went to play ping pong by then pool we were promptly informed that there was a limit of 20 mins on the table. We didnt intend to play longer than that but they did seem to have a lot of these mildly annoying rules
1.5
No pick up service though I requested.
They are making excuses for this and not trying to find the reasons why there was no service as a result.
1.5
No pick up service though I requested.
They are making excuses for this and not trying to find the reasons why there was no service as a result.
2.5
Hard to so shower because of low water pressure. I stayed on the 21 foloor and didn't supply enough water on the bathroom, The hotel must improve this problem to stay Great Hotel. All is wonderful except for water pressure
5.0
Great hotel to stay in
5.0
Great hotel to stay in
5.0
Beautiful view and great location. Staff was very friendly
5.0
Beautiful view and great location. Staff was very friendly
2.5
warm greetings and nice facility and resonable price, clean room...
all are perfects for my business guests
2.5
warm greetings and nice facility and resonable price, clean room...
all are perfects for my business guests
5.0
The staff were very friendly and the facilities lovely and new.
5.0
The staff were very friendly and the facilities lovely and new.
5.0
An excellent hotel with very friendly, helpful staff. Everything about the hotel was good, including the cleanliness of the rooms, the lobby, the pool, the corridors etc. The street and nearby streets could have been cleaner; we chose to walk to the various sites and to find restaurants, but there were plenty of tuk tuks available if we had chosen to use them. Breakfast was a generous buffet, with Western and Eastern options, but the croissants didn't taste fresh.
5.0
An excellent hotel with very friendly, helpful staff. Everything about the hotel was good, including the cleanliness of the rooms, the lobby, the pool, the corridors etc. The street and nearby streets could have been cleaner; we chose to walk to the various sites and to find restaurants, but there were plenty of tuk tuks available if we had chosen to use them. Breakfast was a generous buffet, with Western and Eastern options, but the croissants didn't taste fresh.
5.0
Very welcoming and friendly staff, hotel very well presented and very calming, the sky bar itself the food and staff were amazing, very happy with our stay, and will always come back if we touch down in Cambodia.
The not so good part was the pool maintainance, the deck chairs needs fixing, some chairs are missing parts of its legs, the mirrors around the bottom of pool area must be cleaned more often, other than that everything else is very good. Front office Manager, Excellant and also Room service Manager . Thanks again to everyone. Cheers Emersonand Michelle.
5.0
Very welcoming and friendly staff, hotel very well presented and very calming, the sky bar itself the food and staff were amazing, very happy with our stay, and will always come back if we touch down in Cambodia.
The not so good part was the pool maintainance, the deck chairs needs fixing, some chairs are missing parts of its legs, the mirrors around the bottom of pool area must be cleaned more often, other than that everything else is very good. Front office Manager, Excellant and also Room service Manager . Thanks again to everyone. Cheers Emersonand Michelle.
4.0
Evaluation Hotel Poulo Wai, Phnom Penh Cambodia Mar 2 – Mar 26/2024
Pros
Beautiful new modern hotel with all amenities
Amazing staff, trying to satisfy all your needs
Good location an old part of City
Cleanliness of this property priority for staff.
We like prices, happy hours and very fresh products on Roof restaurant, including nice view.
Two very good restaurants right across of street
Cons
Medium size rooms with one cloth closet only. We could not unpack two luggage’s of clothing, needed for our 24 days stay.
Breakfast for this type of hotel is totally unacceptable. Quite a simple menu, i.e. cold buffet table only with one type of the cheese and one cold cut of meat balls during all 24 days of our stay. From our travel experience, comparable hotels have much better and wider selection. Positive side is again very fresh products used.
This hotel is a building(s) only, no other property, i.e. garden.
Neutral
Medium size pool with crystal clear water, and about 20 seats, compressed with three walls adjacent buildings, frequently “visited” by pigeons.
4.0
Evaluation Hotel Poulo Wai, Phnom Penh Cambodia Mar 2 – Mar 26/2024
Pros
Beautiful new modern hotel with all amenities
Amazing staff, trying to satisfy all your needs
Good location an old part of City
Cleanliness of this property priority for staff.
We like prices, happy hours and very fresh products on Roof restaurant, including nice view.
Two very good restaurants right across of street
Cons
Medium size rooms with one cloth closet only. We could not unpack two luggage’s of clothing, needed for our 24 days stay.
Breakfast for this type of hotel is totally unacceptable. Quite a simple menu, i.e. cold buffet table only with one type of the cheese and one cold cut of meat balls during all 24 days of our stay. From our travel experience, comparable hotels have much better and wider selection. Positive side is again very fresh products used.
This hotel is a building(s) only, no other property, i.e. garden.
Neutral
Medium size pool with crystal clear water, and about 20 seats, compressed with three walls adjacent buildings, frequently “visited” by pigeons.
4.0
Very helpful staff; great rooftop bar; central location.
2.0
Nice hotel with easy access to locations and staff are friendly. Would say all facilities are good except for the pool area which has lots of pigeons around with bird droppings around the edges and in pool (could be easily managed with good cleaning and prevention techniques), so did not want to go swimming. Never tried the spa or sauna but looked like a good setup.
4.0
Very helpful staff; great rooftop bar; central location.
2.0
Nice hotel with easy access to locations and staff are friendly. Would say all facilities are good except for the pool area which has lots of pigeons around with bird droppings around the edges and in pool (could be easily managed with good cleaning and prevention techniques), so did not want to go swimming. Never tried the spa or sauna but looked like a good setup.
1.5
We had a room on the 19th floor and often the lifts were full so had to wait for a lift with space.
Main issue was the shower in our room as we could not get hot water. The solution from the hotel was to run the sink and bath tap as well as the shower and wait about 10 minutes for the water to heat up!
The room was lovely and spacious and the bed firm but comfortable. Breakfast was good.
FAQs
How much does this hotel cost compared to others in Phnom Penh Province?
The average price for a rental in Phnom Penh Province is £31 per night. This rental is £46 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Poulo Wai Hotel and Apartment. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Poulo Wai Hotel and Apartment. Enjoy the water!
Is Poulo Wai Hotel and Apartment pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Poulo Wai Hotel and Apartment?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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