Amazing staff

Lovely staff and a perfect spot to explore Taormina. Staff were excellent and couldn’t do enough for you . Really lovely hotel and lovely staff

Lovely staff and a perfect spot to explore Taormina. Staff were excellent and couldn’t do enough for you . Really lovely hotel and lovely staff

My recent stay at the Ashbee Hotel was a mixed experience. While the hotel itself has many commendable qualities, there was one significant issue that affected our overall comfort. The location of the hotel is convenient, with easy access to the main street of Taormina (Porta Messina and Corso Umberto). The lobby and common areas are well-maintained, and the view from the outdoor pool was amazing. The staff were welcoming and professional. However, our room was situated on the side next to the street, and we encountered a major problem on Saturday night. A nearby nightclub played loud music well into the early hours of the morning, which severely disrupted our sleep. We ended up calling the reception at 3 AM due to the noise. Unfortunately, the hotel did not have any earplugs available, which would have been a simple yet effective solution to help mitigate the disturbance. The receptionist was empathetic and offered to move us to a different room. However, since we were only staying for one more night, we decided not to go through the hassle of changing rooms. Overall, the Ashbee Hotel has potential, but the noise issue from the street-facing rooms is a significant drawback. I would recommend this hotel for its quality and service, but be sure to request a room away from the street, especially if you plan to stay over the weekend.

My recent stay at the Ashbee Hotel was a mixed experience. While the hotel itself has many commendable qualities, there was one significant issue that affected our overall comfort. The location of the hotel is convenient, with easy access to the main street of Taormina (Porta Messina and Corso Umberto). The lobby and common areas are well-maintained, and the view from the outdoor pool was amazing. The staff were welcoming and professional. However, our room was situated on the side next to the street, and we encountered a major problem on Saturday night. A nearby nightclub played loud music well into the early hours of the morning, which severely disrupted our sleep. We ended up calling the reception at 3 AM due to the noise. Unfortunately, the hotel did not have any earplugs available, which would have been a simple yet effective solution to help mitigate the disturbance. The receptionist was empathetic and offered to move us to a different room. However, since we were only staying for one more night, we decided not to go through the hassle of changing rooms. Overall, the Ashbee Hotel has potential, but the noise issue from the street-facing rooms is a significant drawback. I would recommend this hotel for its quality and service, but be sure to request a room away from the street, especially if you plan to stay over the weekend.

This property is gorgeous, and extremely lovely. The only issue we had was the staff kept trying to push us to spend money the property. They were persistent we eat at their restaurant, buy drinks, and then accused us of using the mini bar which we did not use. The maid didn’t even check if anything was open, she just assumed which I thought was extremely weird. My husband and I don’t drink, so there was a bottle of wine in the room which was a nice gesture, however we were just curious if we could get something else instead (juice, or anything), no one responded. The room is slightly dated but still lovely nonetheless. Would recommend this hotel to anyone.

This property is gorgeous, and extremely lovely. The only issue we had was the staff kept trying to push us to spend money the property. They were persistent we eat at their restaurant, buy drinks, and then accused us of using the mini bar which we did not use. The maid didn’t even check if anything was open, she just assumed which I thought was extremely weird. My husband and I don’t drink, so there was a bottle of wine in the room which was a nice gesture, however we were just curious if we could get something else instead (juice, or anything), no one responded. The room is slightly dated but still lovely nonetheless. Would recommend this hotel to anyone.

Nice bathroom! Got there late and still room wasn’t ready!!!

Nice bathroom! Got there late and still room wasn’t ready!!!

Amazing property. Service and location is excellent.

Amazing property. Service and location is excellent.

Gorgeous view! Great pool area.

Gorgeous view! Great pool area.

The absolute best luxury hotel in Taormina! Best Service. Best location. An absolute gem in Taormina.

The absolute best luxury hotel in Taormina! Best Service. Best location. An absolute gem in Taormina.

Beautiful grounds - pool, outside sitting area and rooftop breakfast location all have spectacular views of the sea. Our "superior" room was in a separate building across the entry courtyard from the main building. The bedroom was on the small side; no view of anything; in lieu of a normal bathtub there was a spa big enough to share with several friends (climbing in and out to shower was a challenge). The room also had a second story bedroom/bath, which had no benefit for the two of us. The hotel is in a quiet location but only a block or two from the principal tourist streets. Valet parking (a must) is 50 Euros/day. All in all, a wonderful place to stay. (Note that to reach the hotel, and the town, from the motorway requires driving up a somewhat steep, narrow winding road - just go slowly if not used to these roads - was only a bit scary when tour busses were headed in the opposite direction!)

Beautiful grounds - pool, outside sitting area and rooftop breakfast location all have spectacular views of the sea. Our "superior" room was in a separate building across the entry courtyard from the main building. The bedroom was on the small side; no view of anything; in lieu of a normal bathtub there was a spa big enough to share with several friends (climbing in and out to shower was a challenge). The room also had a second story bedroom/bath, which had no benefit for the two of us. The hotel is in a quiet location but only a block or two from the principal tourist streets. Valet parking (a must) is 50 Euros/day. All in all, a wonderful place to stay. (Note that to reach the hotel, and the town, from the motorway requires driving up a somewhat steep, narrow winding road - just go slowly if not used to these roads - was only a bit scary when tour busses were headed in the opposite direction!)

All great, except elevator to 2 floors up to breakfast was not working during the entire 3 day stay. Staff a little slow in general. Great restaurant!

All great, except elevator to 2 floors up to breakfast was not working during the entire 3 day stay. Staff a little slow in general. Great restaurant!

The Ashbee is in a great location with regard to the main shopping/dining area in Taormina. My room was essentially next to the main busy road so very loud. The property had their garbage in a dumpster picked up at 4am right outside our room. There is trash and discarded items on the side of the property that you see every time I walked to my room (room 37 deluxe room). There is no dresser or shelves to put away any clothes. The pool is FREEZING and is not heated. Outdoor areas are very sparse and no cushions are provided for balcony areas unless requested. The free breakfast was excellent and served on the roof. Overall, an average property that needs updating and cleanup in a great proximity to the main shopping area of Taormina.

The Ashbee is in a great location with regard to the main shopping/dining area in Taormina. My room was essentially next to the main busy road so very loud. The property had their garbage in a dumpster picked up at 4am right outside our room. There is trash and discarded items on the side of the property that you see every time I walked to my room (room 37 deluxe room). There is no dresser or shelves to put away any clothes. The pool is FREEZING and is not heated. Outdoor areas are very sparse and no cushions are provided for balcony areas unless requested. The free breakfast was excellent and served on the roof. Overall, an average property that needs updating and cleanup in a great proximity to the main shopping area of Taormina.

This was our second time staying at the Ashbee hotel. Gorgeous boutique hotel. Perfect location. Beautiful property. Nice rooms. Great staff. We will start here every time we come back.

This was our second time staying at the Ashbee hotel. Gorgeous boutique hotel. Perfect location. Beautiful property. Nice rooms. Great staff. We will start here every time we come back.

A wonderful oasis to spend time in Taormina. Convenient and quiet after a morning walking and exploring we relaxed by the pool which has wonderful panoramic views.

A wonderful oasis to spend time in Taormina. Convenient and quiet after a morning walking and exploring we relaxed by the pool which has wonderful panoramic views.

We absolutely loved our stay. The staff made everything very easy for us and the hotel was stunning.

We absolutely loved our stay. The staff made everything very easy for us and the hotel was stunning.

The Ashlee was the loveliest hotel I’ve stayed at in Europe. The staff was courteous and went out of their way to ensure we had what we needed. The hotel was very close to shopping and many restaurants. We loved having breakfast on the second level — the views were amazing. Highly recommend to anyone staying in Taormina!

The Ashlee was the loveliest hotel I’ve stayed at in Europe. The staff was courteous and went out of their way to ensure we had what we needed. The hotel was very close to shopping and many restaurants. We loved having breakfast on the second level — the views were amazing. Highly recommend to anyone staying in Taormina!

This property must be rated less than one star. Rude and incompetent staff. They stole my hang bag and the manager Francesco did not cooperate or even bother to investigate. He stopped answering my emails and calls when I approached him and till today the case is still open without resolution. They don’t meet the least minimum standards of customer service. They are unsafe and disrespectful today the least. Our 2 other couple friends who stayed there at the same time also had the same awful experience. Unfortunately they ruined our experience at Taormina and highly recommend not to consider staying or dining at this property.

This property must be rated less than one star. Rude and incompetent staff. They stole my hang bag and the manager Francesco did not cooperate or even bother to investigate. He stopped answering my emails and calls when I approached him and till today the case is still open without resolution. They don’t meet the least minimum standards of customer service. They are unsafe and disrespectful today the least. Our 2 other couple friends who stayed there at the same time also had the same awful experience. Unfortunately they ruined our experience at Taormina and highly recommend not to consider staying or dining at this property.

Absolutely unparalleled experience - phenomenal views, small (26 rooms), a stone’s throw from all the dining and shops of Taormina, exceptional dining (2* Michelin) luxurious in all details and a staff that was simply superb.