Emara Ole-sereni
Hotel in Nairobi
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsPool, Air conditioner, Internet / Wifi and more
About this hotel
Luxury Nairobi hotel in Lang'ata with 2 restaurants
This hotel features 2 restaurants, a full-service spa, and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a seasonal outdoor pool.
Change of towels is available on request.
Emara Ole-sereni offers 148 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with premium satellite channels.
Recreational amenities at the hotel include a seasonal outdoor pool.
This hotel features 2 restaurants, a full-service spa, and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a seasonal outdoor pool.
Change of towels is available on request.
Emara Ole-sereni offers 148 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with premium satellite channels.
Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
Map of Nairobi
Available Rooms
Superior Room
Beds not specified • 312 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room
Beds not specified • 527 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 2 Twin Beds
Beds not specified • 527 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Room, 2 Twin Beds
Beds not specified • 312 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Apartment, 1 Bedroom
Beds not specified • 452 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Reviews
2.0
Not a 5* hotel, far from it
2.0
Not a 5* hotel, far from it
6.0
I arranged an airport pick-up with the hotel and nobody came to pick me up. I ended up taking the airport taxi. I pointed it out to the receptionist during check-in and the person did not seem to care. No apology. That was a really bad first impression. The room was average and definitely not a 5 star hotel. There were three elevators but it took forever to get on one, either they were just really slow or had electrical and mechanical problems.
1.0
It took me three tries and thirty minutes to get a key that worked for my room. Your staff could not have been less accoubtale.
1.0
It took me three tries and thirty minutes to get a key that worked for my room. Your staff could not have been less accoubtale.
2.0
Your staff work me up at 6:45 for no reason.
Lights in room won’t turn off.
Terrible choice wish I stayed elsewhere
2.0
Your staff work me up at 6:45 for no reason.
Lights in room won’t turn off.
Terrible choice wish I stayed elsewhere
2.0
Underwhelming experience from the property itself to the food and amenities. Not what is expected of a reportedly 5-star hotel.
2.0
Underwhelming experience from the property itself to the food and amenities. Not what is expected of a reportedly 5-star hotel.
3.0
Dangerous floors around shower. Wait staff poor
3.0
Dangerous floors around shower. Wait staff poor
10.0
The place is just nice . Clean, good food, very friendly staff etc. I enjoyed being there!
8.0
Conjection from non residents, lift waits and commotion’s
8.0
Conjection from non residents, lift waits and commotion’s
3.0
Very nice hotel. Great location with rooms overlooking the national park.
But!
The pool was out of order the whole week. No compensation offered.
They will take your money if they can:
- We arrived early. The room was ready, but they wanted 50 USD for an early check in. We declined, but I later realized that due to my OTA status this should be complimentary, but they obviously didn't want to honor that.
- Overpriced food and drinks in the restaurant.
- On the morning of departure we initially had some problems getting an Uber at first. I asked the concierge to call a taxi, which he declined! Instead we could use the "hotel taxi" to the airport for nothing less than 65 USD. Or take our chances with Uber or whatever. Which we did and ended up paying 8 USD (1020 KES) for an Uber (which included a nice tip). Shame on you Emara Ole-Sereni for trying to take advantage of people in a stressed situation!
3.0
Very nice hotel. Great location with rooms overlooking the national park.
But!
The pool was out of order the whole week. No compensation offered.
They will take your money if they can:
- We arrived early. The room was ready, but they wanted 50 USD for an early check in. We declined, but I later realized that due to my OTA status this should be complimentary, but they obviously didn't want to honor that.
- Overpriced food and drinks in the restaurant.
- On the morning of departure we initially had some problems getting an Uber at first. I asked the concierge to call a taxi, which he declined! Instead we could use the "hotel taxi" to the airport for nothing less than 65 USD. Or take our chances with Uber or whatever. Which we did and ended up paying 8 USD (1020 KES) for an Uber (which included a nice tip). Shame on you Emara Ole-Sereni for trying to take advantage of people in a stressed situation!
10.0
Amazing as always. Sis loved it and will be back. Best way to bribe aunty to watch the kids 👌
10.0
Amazing as always. Sis loved it and will be back. Best way to bribe aunty to watch the kids 👌
4.0
It was an amazing stay
4.0
It was an amazing stay
10.0
If I had to describe the Emara, I would say it is security wrapped in comfort. They are very accomodating to my desire to check in early and staying past my check out time because of my international flights. I would recommend speaking directly with the staff and not relying on the information from the TV. They have more information about the services of the hotel. They were also able to get me a doctor when I got sick. He came to my room. When things didnt go as I expected, they focused on resolving things quickly and immediatelly. I will definitely stay there again.
10.0
If I had to describe the Emara, I would say it is security wrapped in comfort. They are very accomodating to my desire to check in early and staying past my check out time because of my international flights. I would recommend speaking directly with the staff and not relying on the information from the TV. They have more information about the services of the hotel. They were also able to get me a doctor when I got sick. He came to my room. When things didnt go as I expected, they focused on resolving things quickly and immediatelly. I will definitely stay there again.
5.0
Thank you for the kindness and the nice service you granted me during my stay, see you soon.
5.0
Thank you for the kindness and the nice service you granted me during my stay, see you soon.
5.0
Extremely nice property near the Nairobi international airport about 15 minutes away
5.0
Extremely nice property near the Nairobi international airport about 15 minutes away
10.0
This hotel is pure luxury! Not only is it overlooking Nairobi National Park but the rooftop pool is beautiful. The beds are comfy and soft. The breakfast and dinner buffet are so delicious! We ordered room service for one of my nights and the food was so savory. I highly recommend this hotel
10.0
This hotel is pure luxury! Not only is it overlooking Nairobi National Park but the rooftop pool is beautiful. The beds are comfy and soft. The breakfast and dinner buffet are so delicious! We ordered room service for one of my nights and the food was so savory. I highly recommend this hotel
10.0
I loved the rooftop and being able to look out at Nairobi National Park to watch the sunset. I appreciated the security as it made me feel very safe that it was required for vehicles to be checked upon arrival and bags sent through metal detector before entering. My room was very clean and comfortable. A special thanks to David! He provided me with tons of recommendations for things to do and bars/lounges. He even recommended an amazing drink while I had lunch at the restaurant on the third floor. He was a pleasure and though this was a solo trip whenever I saw him I didn’t feel alone. Thank you David and Alecko! If ever in Nairobi again, I will definitely stay at Emara Ole Sereni! I also will be recommending to all my family/friends!
10.0
I loved the rooftop and being able to look out at Nairobi National Park to watch the sunset. I appreciated the security as it made me feel very safe that it was required for vehicles to be checked upon arrival and bags sent through metal detector before entering. My room was very clean and comfortable. A special thanks to David! He provided me with tons of recommendations for things to do and bars/lounges. He even recommended an amazing drink while I had lunch at the restaurant on the third floor. He was a pleasure and though this was a solo trip whenever I saw him I didn’t feel alone. Thank you David and Alecko! If ever in Nairobi again, I will definitely stay at Emara Ole Sereni! I also will be recommending to all my family/friends!
10.0
We arrived on New Year's Eve so the lobby and front desk area was a mad house, took us 40 minutes to get to our rooms as the party gore's wouldn't let us board the lift. Otherwise our stay was pleasant
10.0
We arrived on New Year's Eve so the lobby and front desk area was a mad house, took us 40 minutes to get to our rooms as the party gore's wouldn't let us board the lift. Otherwise our stay was pleasant
3.0
Stayed during day only until new years evening flight Bach to the UK. We chose the hotel for its proximity to the park and so we could catch some rest before our flight.
Unfortunately due to New Year’s Eve celebrations starting before 6pm with loud music and the air conditioning not getting cold enough we could not sleep.
The minimum setting was fixed at 19 deg, and no cold air could’ve been obtained.
Overall the food and service and hotel ambience was perfect otherwise.
3.0
Stayed during day only until new years evening flight Bach to the UK. We chose the hotel for its proximity to the park and so we could catch some rest before our flight.
Unfortunately due to New Year’s Eve celebrations starting before 6pm with loud music and the air conditioning not getting cold enough we could not sleep.
The minimum setting was fixed at 19 deg, and no cold air could’ve been obtained.
Overall the food and service and hotel ambience was perfect otherwise.
10.0
Property was centrally located not to far from the airport and had a really great roof top bar and restaurant
10.0
Property was centrally located not to far from the airport and had a really great roof top bar and restaurant
6.0
Hotel is vastly understaffed. Service is lacking but it is friendly
6.0
Hotel is vastly understaffed. Service is lacking but it is friendly
5.0
Loved the personal touches
5.0
Loved the personal touches
FAQs
How much does this hotel cost compared to others in Nairobi?
The average price for a rental in Nairobi is £52 per night. This rental is £122 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Emara Ole-sereni. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Emara Ole-sereni. Enjoy the water!
Is Emara Ole-sereni pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Emara Ole-sereni?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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