Good hotel, beds and pillows not very comfortable but otherwise everything ok. Zaanze schans is a dream place.

Nice hotel! I stayed for 5 nights with my family. The surroundings are beautiful. The room was comfortable and the service was good. The breakfast was delicious, and the staff was extremely friendly. We had a car which we parked in the streets around the hotel with no problems.

Nice hotel! I stayed for 5 nights with my family. The surroundings are beautiful. The room was comfortable and the service was good. The breakfast was delicious, and the staff was extremely friendly. We had a car which we parked in the streets around the hotel with no problems.

Excellent stay! Very friendly staff.

Excellent stay! Very friendly staff.

This is the worst hotel ive ever been service wise. The check in guy was having diner therfore he couldnt check us in. Simular thing happend the day after. No fridge. Toilet didnt flush. And breakfast was very minimum. I wouldn't recommand it to anybody

This is the worst hotel ive ever been service wise. The check in guy was having diner therfore he couldnt check us in. Simular thing happend the day after. No fridge. Toilet didnt flush. And breakfast was very minimum. I wouldn't recommand it to anybody

The room was big and well designed and fully furnished. It was clean.

The room was big and well designed and fully furnished. It was clean.

Twin room beds were right next to each other not separated. Tight space for the price. We did not get a room with a view which was disappointing

Twin room beds were right next to each other not separated. Tight space for the price. We did not get a room with a view which was disappointing

The location is the best for what I wanted. We were able to walk to the windmills and village.

The location is the best for what I wanted. We were able to walk to the windmills and village.

The daytime lady at the desk was amazing a sweet. Only complaint was trying to check in was beyond hard as we didnt get our email with instructions so we almost showed up too late without a place to stay. The gentlemen at the night were not the most helpful in finding our room that was not at the same location.

The daytime lady at the desk was amazing a sweet. Only complaint was trying to check in was beyond hard as we didnt get our email with instructions so we almost showed up too late without a place to stay. The gentlemen at the night were not the most helpful in finding our room that was not at the same location.

The check-in process was very confusing. Was I supposed to check in 24 hours in advance? The instructions say check-in is between three and eight on the day of arrival. I found the email to check in online and did so around 5 PM on the day of arrival. I awaited for the further instructions to find the room and get the electronic key. However, nothing ever was received details on the check-in indicated there was no hotel front desk. I was concerned the whole way there, not knowing what I was going to find. It was not a good feeling. Fortunately, the guy at the restaurant said no problem. I can take care of you gave us our keys because we had two rooms and we were all set for the night. It’s not the people it’s the process. The people were exceptionally accommodating, but the online process was confusing concerning and something I really don’t want to have to do again. The hotel was very clean the room pillows and sheets. Everything appeared, smelled, and felt new. The breakfast please, everyone in our party.

The check-in process was very confusing. Was I supposed to check in 24 hours in advance? The instructions say check-in is between three and eight on the day of arrival. I found the email to check in online and did so around 5 PM on the day of arrival. I awaited for the further instructions to find the room and get the electronic key. However, nothing ever was received details on the check-in indicated there was no hotel front desk. I was concerned the whole way there, not knowing what I was going to find. It was not a good feeling. Fortunately, the guy at the restaurant said no problem. I can take care of you gave us our keys because we had two rooms and we were all set for the night. It’s not the people it’s the process. The people were exceptionally accommodating, but the online process was confusing concerning and something I really don’t want to have to do again. The hotel was very clean the room pillows and sheets. Everything appeared, smelled, and felt new. The breakfast please, everyone in our party.

Great small boutique hotel and great staff that was very helpful.

Great small boutique hotel and great staff that was very helpful.

The positive things: Good bed, polite staff, ok cleaning. Not any noise so we got a good night sleep. Close to a nice pub, with friendly staff and locals. Not so positive: Breakfast not impressive, we went next door for a better meal two times during our stay. Room was small, water pressure in the shower was low, cold floor, even in the bathroom. Bugs in the bathroom, but not the biting sort. Reported to the staff so I guess they will handle the insects. Not a deal breaker for us, harmless insects, often connected to humidity. Will we stay there next time? I guess not, it was a ok stay, but nothing exceptional, except for the pub De Kruyis so we probably will try another hotel next time.

The positive things: Good bed, polite staff, ok cleaning. Not any noise so we got a good night sleep. Close to a nice pub, with friendly staff and locals. Not so positive: Breakfast not impressive, we went next door for a better meal two times during our stay. Room was small, water pressure in the shower was low, cold floor, even in the bathroom. Bugs in the bathroom, but not the biting sort. Reported to the staff so I guess they will handle the insects. Not a deal breaker for us, harmless insects, often connected to humidity. Will we stay there next time? I guess not, it was a ok stay, but nothing exceptional, except for the pub De Kruyis so we probably will try another hotel next time.

Excellent location, friendly staff, very comfortable bed, relaxing walk-in shower. Highly recommended!

Excellent location, friendly staff, very comfortable bed, relaxing walk-in shower. Highly recommended!

The Breakfast was good and the service great. Pleasant young people at the reception and restaurant. Our room was on a main crossing, but it was quiet. Lovely small town feel to the place. Super convenient for sightseeing. Safe and free parking was available.

The Breakfast was good and the service great. Pleasant young people at the reception and restaurant. Our room was on a main crossing, but it was quiet. Lovely small town feel to the place. Super convenient for sightseeing. Safe and free parking was available.

Clean, food is amazing, and view from famous windmill

Clean, food is amazing, and view from famous windmill

When we got to the "annex building", we were not less than shocked by the difference between the boutique hotel and this annex building which has nothing to do with Hotel statement, but more than a building of rooms. In addition, the room has a glass door directly to the street (used to be an office I believe in the past) where my wife and two kids were afraid all night. If this kind of building was pictured and presented on hotels.com website (which is not, for a good reason) as the "Annex building" no way I would reserve it, definitely not for 183 euro, as I was willing to pay this amount to stay in the unique hotel above the river. When you order a room you also pay for the location and uniqueness of a hotel as should be with a "Boutique" one. When we reached the hotel reception and claimed the building, the answer was that the hotel is fully booked and there is nothing they can do about it. I personally think that this is not something I can refer as a fair business and standing behind a statement that it was stated in the reservation itself... Also,hotels.com did not take responsibility for this misleading (as it appears in their website) and was rejected any request for compensation for the fact that the hotel is not willing to do so. Not less than a bad joke. Stay away !!

When we got to the "annex building", we were not less than shocked by the difference between the boutique hotel and this annex building which has nothing to do with Hotel statement, but more than a building of rooms. In addition, the room has a glass door directly to the street (used to be an office I believe in the past) where my wife and two kids were afraid all night. If this kind of building was pictured and presented on hotels.com website (which is not, for a good reason) as the "Annex building" no way I would reserve it, definitely not for 183 euro, as I was willing to pay this amount to stay in the unique hotel above the river. When you order a room you also pay for the location and uniqueness of a hotel as should be with a "Boutique" one. When we reached the hotel reception and claimed the building, the answer was that the hotel is fully booked and there is nothing they can do about it. I personally think that this is not something I can refer as a fair business and standing behind a statement that it was stated in the reservation itself... Also,hotels.com did not take responsibility for this misleading (as it appears in their website) and was rejected any request for compensation for the fact that the hotel is not willing to do so. Not less than a bad joke. Stay away !!

I stayed for 5 nights for work. The room was spotlessly clean and a very comfortable bed. There were a few very minor issues: the coffee machine in my room didn’t work. There was no shower gel provided in the bathroom ( only shampoo ), there is no light in the wardrobe and it was very dark so made it very difficult to see clothes when getting ready very early in the morning. A all fridge in the room would have been appreciated as it was very huge when I stayed so any cold drinks or food went warm very quickly when left out on the side. Some of the restaurant staff were quite abrupt & service was quite slow. I asked for some parmasam cheese for my pasta and it arrived 15 minutes after my pasta had. There also isn’t anywhere you can sit and eat your own food. I understand that the hotel has its own restaurant but one evening I wanted to eat a quick salad I’d bought from a supermarket (I’d eaten in the resultant 3 nights already) and was asked to leave the premises or eat in my room. It seems a shame that there isn’t a small outside space that guests can enjoy without having to purchase something, especially when it was very hot when I stayed and my room was on the ground floor next to the bike store so I had to keep the curtains closed during day time. These are all small niggles though!

I stayed for 5 nights for work. The room was spotlessly clean and a very comfortable bed. There were a few very minor issues: the coffee machine in my room didn’t work. There was no shower gel provided in the bathroom ( only shampoo ), there is no light in the wardrobe and it was very dark so made it very difficult to see clothes when getting ready very early in the morning. A all fridge in the room would have been appreciated as it was very huge when I stayed so any cold drinks or food went warm very quickly when left out on the side. Some of the restaurant staff were quite abrupt & service was quite slow. I asked for some parmasam cheese for my pasta and it arrived 15 minutes after my pasta had. There also isn’t anywhere you can sit and eat your own food. I understand that the hotel has its own restaurant but one evening I wanted to eat a quick salad I’d bought from a supermarket (I’d eaten in the resultant 3 nights already) and was asked to leave the premises or eat in my room. It seems a shame that there isn’t a small outside space that guests can enjoy without having to purchase something, especially when it was very hot when I stayed and my room was on the ground floor next to the bike store so I had to keep the curtains closed during day time. These are all small niggles though!

This property was very convenient for seeing the sites, & areas. Our room was on street level, & it was very noisy. There was also a lot of noise from other guests coming in and out of the building, as that room is right by the street entrance. The room was also very dark. Painted a very dark colour, & because the windows and sliding glass door were on street level, we were not comfortable having the curtains open. For the size of the room, we felt it would have been nice to have a small fridge in the room. Proximity to the sites really was great. Breakfast was good, staff was friendly.