Best Western Premier Sapphire Halong

Premium bedding, down comforters, minibar, desk

Suite, Multiple Beds, Non Smoking, Balcony (Shower Only) | Private kitchen | Coffee/tea maker, electric kettle, dining tables

Rainfall showerhead, free toiletries, hair dryer, bathrobes

9.4 / 10.0

Outstanding(65 Ratings)

Hotel in Laos

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel connected to a shopping center in Hon Gai with 2 restaurants
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a 24-hour fitness center, and a bar/lounge.
Best Western Premier Sapphire Halong offers 1008 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and minibars. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Ha Long hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Map of Laos

Nearby attractions

Available Rooms

Premier Room, 2 Twin Beds, Balcony, City View (Shower Only)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Premier Room, 1 King Bed, Balcony, Bay View (Shower Only)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Superior Room, 1 King Bed, Balcony, City View (Shower Only)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Superior Room, 1 King Bed, Balcony, Bay View (Shower Only)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Superior Room, 2 Twin Beds, Balcony, City View (Shower Only)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

££££

Best Western Premier Sapphire Halong

££££

9.4 / 10.0

Outstanding(65 Ratings)

Hotel in Laos

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Map of Laos

Nearby attractions

Available Rooms

Premier Room, 2 Twin Beds, Balcony, City View (Shower Only)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Premier Room, 1 King Bed, Balcony, Bay View (Shower Only)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Superior Room, 1 King Bed, Balcony, City View (Shower Only)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Superior Room, 1 King Bed, Balcony, Bay View (Shower Only)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Superior Room, 2 Twin Beds, Balcony, City View (Shower Only)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Ratings and reviews

9.4 / 10.0

Outstanding(65 Ratings)

4.0 / 10.0

Dec 2024

Great view of the harbour and boat fireworks at night but it can get a bit noisy when the boats come and go (loud music and karaoke), but it makes it exciting. A good location for local shops, bars and restaurants and only short taxi to the tourist area. It's also just 2km from the start off the Ha Long Bay marathon. Good selection of food for breakfast, all nationalities are catered for. The tables should be cleaned a bit quicker and the same applies when items are used up. Staff should top the items up quicker, rather than wait until asked. Bit of a nuisance was the attitude of the indoors pool man who was too lazy to get us clean towels and bring them to the outside pool that we was using (he would rather be on his mobile phone). It would be better if the hotel had clean towels stowed near the outside pool entrance area to save guests going and looking for them.

5.0 / 10.0

Oct 2024

Service from the staff is what kept me extending my stay. Special thanks to everyone. Thanks too Ming for chatting to me. Room was spacious. Bathroom was big too. Room was cleaned daily. Herbal tea. Bottled water. Cold aircon. King size bed. Great bunch of expats in the hotel too. Nothing was too much for the staff. Transfers and cruise organised. Assistance for shops etc. I will return.

5.0 / 10.0

Oct 2024

5.0 / 10.0

Sep 2024

We were there about four nights after super typhoon Yagi devastated the area. Although very little was up and running around Halong Bay, the hotel was operating and we felt very fortunate to have a safe place with running water and electricity throughout our stay. I have the deepest admiration for all the staffs at the hotel for their resiliency and professionalism in the face of such chaos and destruction. A special thank to Pham Minh for always greeting us with a smile and for the informative conversation about the area. I once heard that you don’t know a person’s character until you see them operate under extreme adversity. From what I observed, they have it in spades!

5.0 / 10.0

Sep 2024

10.0 / 10.0

Sep 2024

It's located outside CBD, so its quiet but need the transportaion for visiting spots

10.0 / 10.0

Aug 2024

Amazing stay, big unit, amazing staff, amazing kids club, amazing breakfast, amazing pool…we loved everything, would go back anytime!

10.0 / 10.0

Aug 2024

Amazing stay, big unit, amazing staff, amazing kids club, amazing breakfast, amazing pool…we loved everything, would go back anytime!

10.0 / 10.0

Jul 2024

Excellent

10.0 / 10.0

Jul 2024

Excellent

1.0 / 10.0

Jul 2024

Worst 5 star hotel ever. Dirty with hairs in the shower. Tv did not work. Wifi did not work. Nobody speaks english or tries to help even if you asked. Awful breakfast. Crazy noisy.

1.0 / 10.0

Jul 2024

Worst 5 star hotel ever. Dirty with hairs in the shower. Tv did not work. Wifi did not work. Nobody speaks english or tries to help even if you asked. Awful breakfast. Crazy noisy.

4.0 / 10.0

Jul 2024

not near anything

4.0 / 10.0

Jul 2024

not near anything

10.0 / 10.0

Jul 2024

Staff was very helpful. Spoke English well

1.0 / 10.0

Jun 2024

The service was the worst. It's crowded and messy. Vietnamese people open the hotel door and talk loudly. It's a five-star hotel, but no one controls them.The phone in the room is broken and doesn't work properly. I can't call room service. All the shampoos, hair conditioners, bodywashes, and handwashes in the shower are broken and I can't wash properly. When checking in or checking out, we don't hold back those who don't follow the order and deal with Vietnamese first. It's the worst hotel I've ever been to. I don't think I'll ever visit again in my life. No one sets the table even when I go to eat. It was a terrible experience

1.0 / 10.0

Jun 2024

10.0 / 10.0

May 2024

We enjoyed our 8-day stay at the Best Western Sapphire. Upon checking in, we were surprised to be asked to pay an additional fee for our 8-year-old daughter who is considered an additional adult rather than a child. Our hotel suite was very nice, fairly new, and had a view of Sun World’s Sun Hills. When we checked in, it was extremely busy due to Vietnamese Labor Day and Reunification Day (lots of tourists being bussed in and out each day) but the last few days of our stay were very quiet and we often had the pool and Kids Club to ourselves. One of the staff, Ha, was extremely kind and welcoming. We appreciated her hospitality. We tried a breakfast and a dinner at the hotel restaurant but it was pretty expensive for the value (around $40 USD for a family of four) so we often would take a 25-minute walk or a 5-minute Grab to the nearby mall area to eat. Our family really enjoyed Sun World Ha Long which was a 10-minute Grab ride away. Note that the Dragon theme park and Typhoon water park were closed frequently due to weather and possibly low attendance.

10.0 / 10.0

May 2024

10.0 / 10.0

Apr 2024

I had an absolutely incredible stay at this hotel!! Probably in the top 5 best hotel stays I have ever had. Our room on the 22nd floor was absolutely amazing, beautifully renovated with modern finishes and a balcony with a stunning view of Halong bay… this hotel had everything! …and the front desk staff members were amazing- very friendly and eager to help us maximize our stay… they recommended a one-day boat tour which was really quite excellent. The breakfast buffet wasn’t included, but was really exceptional!! The dining room and lounge areas were beautiful and very comfortable with big cushy chairs! The overall price was very reasonable! My only complaint was that we went for a late dinner (9:30pm) at the restaurant where it was just us and one other table, and for some reason the food took forever… our server was lovely though and very apologetic, and she compensated us fairly so in the end everything was made right! When I come back here this would definitely be my go-to hotel! I highly recommend it!

10.0 / 10.0

Apr 2024

8.0 / 10.0

Jan 2024

Huge hotel, but no people. Had the staff to myself so service was excellent.

8.0 / 10.0

Jan 2024

Huge hotel, but no people. Had the staff to myself so service was excellent.

10.0 / 10.0

Dec 2023

Cleaniness and super nice and helpful receptionist

10.0 / 10.0

Dec 2023

Cleaniness and super nice and helpful receptionist

8.0 / 10.0

Oct 2023

The room service was expensive and the food was just alright. The staff were nice and attentive. Except I was told I wasn't allow to sit to smoke but had to stand. It was late in the evening and there was no other guest around. Be prepared for a deposit of about 2 million dong in cash or on credit card.

8.0 / 10.0

Oct 2023

4.0 / 10.0

Aug 2023

Spacy rooms, nothing special in terms of facilities and surroundings. Funny with a small kitchen, but no pots, pans, plates etc. Hotel staff not service minded at all, and we had to argue in order to get an extra blanket to our grown up kids, who had to share a double bed. Neither helpful in regards to getting a taxi to a cruise that we had booked in advance, until we agreed to pay extra.

4.0 / 10.0

Aug 2023

8.0 / 10.0

Aug 2023

New and Clean

8.0 / 10.0

Aug 2023

New and Clean

8.0 / 10.0

Jun 2023

Great location to explore the Bay area

8.0 / 10.0

Jun 2023

Great location to explore the Bay area

5.0 / 10.0

Jun 2023

Out stay was amazing , staff were great, room was above expectation. Highly recommended

5.0 / 10.0

Jun 2023

Out stay was amazing , staff were great, room was above expectation. Highly recommended

10.0 / 10.0

May 2023

Great stay!

10.0 / 10.0

May 2023

Great stay!

8.0 / 10.0

May 2023

The hotel is new and modern. All staffs are nice and friendly. Only complaint is our room on the 8th floor is not sound proof you could hear all the conversations outside in the hallway when you are trying to get some sleep. Location is a little further out from central area.

8.0 / 10.0

May 2023

10.0 / 10.0

May 2023

Gorgeous hotel. Spacious rooms with comfortable beds, beautiful views. Great location to tour the city of Halong from. Buffet breakfast was really good. Hotel staff helpful in arranging taxi.

FAQs

How much does this hotel cost compared to others in Laos?

The average price for a rental in Laos is £31 per night. This rental is £10 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Premier Sapphire Halong. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Best Western Premier Sapphire Halong. Enjoy the water!

Is Best Western Premier Sapphire Halong pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Premier Sapphire Halong?

We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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££££

Best Western Premier Sapphire Halong

Hotel in Laos

Reasons to book

About this hotel

Amenities

Map of Laos

Nearby attractions

Available Rooms

Premier Room, 2 Twin Beds, Balcony, City View (Shower Only)

Premier Room, 1 King Bed, Balcony, Bay View (Shower Only)

Superior Room, 1 King Bed, Balcony, City View (Shower Only)

Superior Room, 1 King Bed, Balcony, Bay View (Shower Only)

Superior Room, 2 Twin Beds, Balcony, City View (Shower Only)

Best Western Premier Sapphire Halong

Hotel in Laos

Reasons to book

About this hotel

Amenities

Map of Laos

Nearby attractions

Available Rooms

Premier Room, 2 Twin Beds, Balcony, City View (Shower Only)

Premier Room, 1 King Bed, Balcony, Bay View (Shower Only)

Superior Room, 1 King Bed, Balcony, City View (Shower Only)

Superior Room, 1 King Bed, Balcony, Bay View (Shower Only)

Superior Room, 2 Twin Beds, Balcony, City View (Shower Only)

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Laos?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Premier Sapphire Halong pet friendly?

What amenities are available at Best Western Premier Sapphire Halong?

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