Hilton Garden Inn Kampala
Hotel in Kampala
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with 2 restaurants, a quick walk to The Acacia Mall
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a snack bar/deli, and a coffee shop/cafe are onsite.
Hilton Garden Inn Kampala offers 96 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
Recreational amenities at the hotel include an outdoor pool and a health club.
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a snack bar/deli, and a coffee shop/cafe are onsite.
Hilton Garden Inn Kampala offers 96 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
This Kampala hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Garden
Map of Kampala
Available Rooms
Room, 1 King Bed
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 Queen Bed
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 Queen Bed, Accessible
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Twin Room, 2 Twin Beds
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Family Room, 1 Queen Bed, Connecting Rooms
Beds not specified • 291 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Reviews
5.0
I was on a work trip for 11 days . I thought I had booked a bigger room. When I asked about it. A day later I was upgraded to a suite. Great staff and wonderful stay. Mall is close to the hotel. I did not care for the gym.
Will return. Thank you!!
5.0
I was on a work trip for 11 days . I thought I had booked a bigger room. When I asked about it. A day later I was upgraded to a suite. Great staff and wonderful stay. Mall is close to the hotel. I did not care for the gym.
Will return. Thank you!!
10.0
The hotel is wonderful and the 5/5
10.0
The hotel is wonderful and the 5/5
4.0
Our stay was quite good. The shower was a bit challenging because water was flooding the bathroom after every shower ands we has to use the towels to clean the bathroom.
4.0
Our stay was quite good. The shower was a bit challenging because water was flooding the bathroom after every shower ands we has to use the towels to clean the bathroom.
8.0
Well located - Walkable distance from mall and museum
8.0
Well located - Walkable distance from mall and museum
10.0
Oh, we loved it, we didn't expect to find the room layout and cleanliness similar to what we have here in USA. The room service, reception, security team and all were wonderful. We also had a chance to speak to the manager, good guy, quality focused. We did let him know about the water that splashes outside the bath tub during a shower, he said they will handle... In all, 5 stars.
10.0
Oh, we loved it, we didn't expect to find the room layout and cleanliness similar to what we have here in USA. The room service, reception, security team and all were wonderful. We also had a chance to speak to the manager, good guy, quality focused. We did let him know about the water that splashes outside the bath tub during a shower, he said they will handle... In all, 5 stars.
10.0
Executive and safe
10.0
Executive and safe
8.0
Good
8.0
Good
4.0
Beautiful hotel. Great location. Delicious food.
Unfortunately breakfast is not included which is surprising as most hotels in Uganda include breakfast (and I have stayed in many!).
I had a minor problem which the staff dealt with so well and efficiently.
I would say it’s quite expensive compared to other quality hotels of this standard.
But I definitely loved it!
4.0
Beautiful hotel. Great location. Delicious food.
Unfortunately breakfast is not included which is surprising as most hotels in Uganda include breakfast (and I have stayed in many!).
I had a minor problem which the staff dealt with so well and efficiently.
I would say it’s quite expensive compared to other quality hotels of this standard.
But I definitely loved it!
8.0
My room was not ready when i checked in and it took them long to make it ready and i had rung them to let them know that i will be late to check in at around 1 am and the room got ready at 2 am in the morning so i did not sleep much that day
8.0
My room was not ready when i checked in and it took them long to make it ready and i had rung them to let them know that i will be late to check in at around 1 am and the room got ready at 2 am in the morning so i did not sleep much that day
8.0
Good service
8.0
Good service
8.0
Over all the place is good. Can’t trust the room service stole my perfume which is a gift from my GF
8.0
Over all the place is good. Can’t trust the room service stole my perfume which is a gift from my GF
4.0
Very convenient location next to the Acacia Mall but considering it is a new hotel, the quality of the interior fittings is not up to scratch. In particular, the decorating in the bathroom is poor. However, air conditioning works well, rooms are sound-proofed and good range of channels on the TV. Restaurant is a little pricey for Kampala
4.0
Very convenient location next to the Acacia Mall but considering it is a new hotel, the quality of the interior fittings is not up to scratch. In particular, the decorating in the bathroom is poor. However, air conditioning works well, rooms are sound-proofed and good range of channels on the TV. Restaurant is a little pricey for Kampala
6.0
A good experience overall.
6.0
A good experience overall.
8.0
Overall good experience
8.0
Overall good experience
3.0
Hilton is a brand name and as such we expected the services rendered would be at a high level but sadly this particular Hilton Inn did not perform as well as expected.
1. When we walked in the corridors, the air smelled damp. This was very concerning for us since we did not want to be inhaling mold.
2. I was shocked to find in the closet a price list of laundry. They literally charge you to wash 1 pair of socks, charge you for 1 shirt etc. Every piece of cloth is charged separately. This was very shocking. I have never see a Hilton in the US act like this so you can understand my shock when I was reading through the price list of the Hilton in Uganda.
3. I asked the hotel if they had a printer, they said yes. I went to the lobby and printed some pages. When I got up to leave, the front desk asks me which room number I am in. I ask why and he says we charge separately for printing and to make it worse, they charge per page. I was furious. Again, Hiltons in the US do not charge for printing. You have already paid for your room and printing is all inclusive. It makes no sense that you have paid '$900 for your room and then they still charge you for the room.
-Please do not use a name brand like Hilton and then go about introducing ridiculous fees that are not being charged on the other Hiltons. If you cannot conform to the Hilton standards, then please change the name of your hotel to something else.
4. The continental breakfast was good.
3.0
Hilton is a brand name and as such we expected the services rendered would be at a high level but sadly this particular Hilton Inn did not perform as well as expected.
1. When we walked in the corridors, the air smelled damp. This was very concerning for us since we did not want to be inhaling mold.
2. I was shocked to find in the closet a price list of laundry. They literally charge you to wash 1 pair of socks, charge you for 1 shirt etc. Every piece of cloth is charged separately. This was very shocking. I have never see a Hilton in the US act like this so you can understand my shock when I was reading through the price list of the Hilton in Uganda.
3. I asked the hotel if they had a printer, they said yes. I went to the lobby and printed some pages. When I got up to leave, the front desk asks me which room number I am in. I ask why and he says we charge separately for printing and to make it worse, they charge per page. I was furious. Again, Hiltons in the US do not charge for printing. You have already paid for your room and printing is all inclusive. It makes no sense that you have paid '$900 for your room and then they still charge you for the room.
-Please do not use a name brand like Hilton and then go about introducing ridiculous fees that are not being charged on the other Hiltons. If you cannot conform to the Hilton standards, then please change the name of your hotel to something else.
4. The continental breakfast was good.
10.0
I was checked in by Stuart, and he was very pleasant. Also, Mark the Security Officer was extremely friendly despite being 2 am in the morning as I checked in. All staff was pleasant and helpful.
My only complaint was the small business center could have used a few pens, and other office supplies. But that was a small inconvenience. Excellent stay.
10.0
I was checked in by Stuart, and he was very pleasant. Also, Mark the Security Officer was extremely friendly despite being 2 am in the morning as I checked in. All staff was pleasant and helpful.
My only complaint was the small business center could have used a few pens, and other office supplies. But that was a small inconvenience. Excellent stay.
8.0
friendly people
8.0
friendly people
8.0
Property is very good value for money. Some minor issues with remote batteries and slow draining showers, however these were addressed quickly and efficiently
8.0
Property is very good value for money. Some minor issues with remote batteries and slow draining showers, however these were addressed quickly and efficiently
5.0
Great hotel, very clean and safe, very much up to international standards. Mall is nearby and easy to walk to so the location was great, would definitely stay here again.
5.0
Great hotel, very clean and safe, very much up to international standards. Mall is nearby and easy to walk to so the location was great, would definitely stay here again.
10.0
A great stay with amazing staff. Room was a little smaller than I would have preferred but it certainly was clean and modern and comfortable. Great shower, comfy bed, good AC.
10.0
A great stay with amazing staff. Room was a little smaller than I would have preferred but it certainly was clean and modern and comfortable. Great shower, comfy bed, good AC.
FAQs
How much does this hotel cost compared to others in Kampala?
The average price for a rental in Kampala is £40 per night. This rental is £73 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Kampala. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Kampala. Enjoy the water!
Is Hilton Garden Inn Kampala pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Kampala?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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