Hotel is fairly nice, but room key would not work. After 4 different keycards that the Manager could not get to work, they gave us a Master Cleaning Keycard. So much for security! This card would only work after about 20-30 tries. Employees said the Management would never fix these and are a continuous problem. Decent hotel with terrible ownership.

Hotel is fairly nice, but room key would not work. After 4 different keycards that the Manager could not get to work, they gave us a Master Cleaning Keycard. So much for security! This card would only work after about 20-30 tries. Employees said the Management would never fix these and are a continuous problem. Decent hotel with terrible ownership.

The rooms ( we stayed in 2 different rooms, 2 separate days) were large but in tired condition. Also, the lighting in the pool area was very dim when we used it at night.

The rooms ( we stayed in 2 different rooms, 2 separate days) were large but in tired condition. Also, the lighting in the pool area was very dim when we used it at night.

Yearly trip and always enjoy our stay

Yearly trip and always enjoy our stay

Nice hotel in a good location

Nice hotel in a good location

Terrible smell of marijuana in lobby. Entire motel smelled horrible including the room. Missing tiles and rotten/missing drywall on bathroom. Shower surround and tub floor were in horrible condition and disgustingling dirty. Previous guest’s beer was left in fridge. Do not recommend this motel and will never stay there again. We did not even stay, and went to another hotel. Still waiting for a refund we may not even get.

Clean quiet hotel. Good breakfast.

Terrible smell of marijuana in lobby. Entire motel smelled horrible including the room. Missing tiles and rotten/missing drywall on bathroom. Shower surround and tub floor were in horrible condition and disgustingling dirty. Previous guest’s beer was left in fridge. Do not recommend this motel and will never stay there again. We did not even stay, and went to another hotel. Still waiting for a refund we may not even get.

Clean quiet hotel. Good breakfast.

I would stay here again. Friendly staff, good breakfast, clean room

I would stay here again. Friendly staff, good breakfast, clean room

Could use some update. Inside entry rooms better than outside

All good

Was clean. Bathrooms are outdated. Toilet flushed for about a minute. The shower walls were yellow and the shower was dripping when we got into our room and had dripped water all over the floor mat towel and was soaked along with the bathroom floor. Shower curtain smelled dirty/musty. Hallway on 1st floor down past the elevators reeked of marijuana.

Place was clean, bathrooms need upgrade and painting on outside

Place was clean, bathrooms need upgrade and painting on outside

Met my needs well. Easy off interstate close to restaurants and sightseeing

This property smelled bad. The carpeted areas in the building needed cleaned.

The free breakfast is worth skipping Everything else was fine for an overnight stay

Great friendly staff with clean comfortable beds

The free breakfast is worth skipping Everything else was fine for an overnight stay

Average place, was noisy upstairs and outside

Liked that our room was clean and comfortable. 10/10

Very dissatisfied with all over service! We were referred to book here by family because we had a family member playing for DWU football this weekend , we were told by family who referred us to let them know we are family of DWU football and will get a discounted rate, I call 3 times directly to the hotel to book, no one who answered the phone knew anything about this discount and said to call back when manager was in, second time I called manager was not in and to call back, 3rd time I called, manager had just left and the person on the phone said “oh you called a few days ago, I talked to the manager and she said discount was $145.00 a night.” I told the person on the phone the rate I was told other family member was given was $122.00. He said no manager said 145.00. I then declined rate went on Expedia and booked for rate of $122.00 through Expedia! When we checked in on 9/7 I asked for late checkout, I said I may not need both rooms for late checkout front desk worker said just come in the morning and let us know. I left thinking we had a late checkout, when I went down to advise I would only need one room, I was told we were not on the list, front desk called manager and manager said we could not get a late checkout, I asked again because we traveled out of state for a college football game and it was not until 3 in the afternoon. Manager did not grant late checkout. Manager is not consistent, she gave family $122.00 rate after I booked. Very poor service by manager

We stayed at Kelly Inn about 10 years ago & we were very pleased with the accommodations & cleanliness. Unfortunately it’s not the same, everything was rundown, worn out towels, carpet & furniture it appears nothing has been updated since our last visit. The cleanliness was poor, a dirty towel was left on the back of the bathroom door, the room had an odd strong unpleasant smell & I needed to purchase air freshener which did little to help, the upholstered chairs were full of stains, the air conditioning vent was full of dirt/dust. I could go on & on, we will not return.

We stayed at Kelly Inn about 10 years ago & we were very pleased with the accommodations & cleanliness. Unfortunately it’s not the same, everything was rundown, worn out towels, carpet & furniture it appears nothing has been updated since our last visit. The cleanliness was poor, a dirty towel was left on the back of the bathroom door, the room had an odd strong unpleasant smell & I needed to purchase air freshener which did little to help, the upholstered chairs were full of stains, the air conditioning vent was full of dirt/dust. I could go on & on, we will not return.

Matthew at the front desk came to the hot tub when we were in and asked to take a picture then put it on FB. He was very scary. The next day he was with a woman and her 3 kids. She left them in the pool/hot tub and left them there all alone. They were little. Thanks

Matthew at the front desk came to the hot tub when we were in and asked to take a picture then put it on FB. He was very scary. The next day he was with a woman and her 3 kids. She left them in the pool/hot tub and left them there all alone. They were little. Thanks

Was by a lot of different eating places and shopping places.