CasaSur Palermo Hotel
Hotel in Buenos Aires
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
About this hotel
Hotel with a full-service spa, near Distrito Arcos
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, spa services, a business center, and a meeting room are onsite.
CasaSur Palermo Hotel offers 61 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include bidets, complimentary toiletries, and hair dryers.
A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a fitness center.
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, spa services, a business center, and a meeting room are onsite.
CasaSur Palermo Hotel offers 61 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include bidets, complimentary toiletries, and hair dryers.
This Buenos Aires hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a fitness center.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Map of Buenos Aires
Available Rooms
Executive Room
Beds not specified • 431 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Suite
Beds not specified • 700 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Reviews
8.0
I like the place and the property
8.0
I like the place and the property
10.0
Excellent
10.0
Excellent
10.0
The hotel is beautiful, clean and quiet. The staff are very friendly and helpful.
10.0
The hotel is beautiful, clean and quiet. The staff are very friendly and helpful.
5.0
Best area. Many good restaurants and coffee shops. Hotel is really fantastic. Rooms great . Staff amazing
5.0
Best area. Many good restaurants and coffee shops. Hotel is really fantastic. Rooms great . Staff amazing
10.0
Great vibe
10.0
Great vibe
8.0
All good
6.0
Most staff did not speak English or understand much. Did not verify information and asked us to leave during our 2 day stay when we had 6 days..
8.0
All good
6.0
Most staff did not speak English or understand much. Did not verify information and asked us to leave during our 2 day stay when we had 6 days..
4.0
The staff was so rude and not friendly, We stayed at the SLS before our stay here and loved that much better! We stayed for 4 nights. The location is perfect but I would rather stay at a further hotel location for better staff and service. The front desk staff would only give us one key. They said it was a rule. My friend or I had to take turns getting escorting to our room so they could let us in. I was asking the kitchen staff for almond milks. They have it. I guess they assumed I didn’t understand Spanish, they were talking about us and laughing in our face. They never greeted us when we would arrive in the hotel or in and out of the hotel. The only time they were nice was at checkout. Also, I saw ants in the room around the snack bar.
4.0
The staff was so rude and not friendly, We stayed at the SLS before our stay here and loved that much better! We stayed for 4 nights. The location is perfect but I would rather stay at a further hotel location for better staff and service. The front desk staff would only give us one key. They said it was a rule. My friend or I had to take turns getting escorting to our room so they could let us in. I was asking the kitchen staff for almond milks. They have it. I guess they assumed I didn’t understand Spanish, they were talking about us and laughing in our face. They never greeted us when we would arrive in the hotel or in and out of the hotel. The only time they were nice was at checkout. Also, I saw ants in the room around the snack bar.
10.0
Perfect location on a very nice hotel with a great restaurant on the first floor.
10.0
Perfect location on a very nice hotel with a great restaurant on the first floor.
6.0
For a four star hotel at this price, we were disappointed. The staff who checked us in weren’t overly friendly or helpful. We wanted to check in, order room service and relax. It took 3 trips back to the front desk to get into our room and get the lights turned on. Then we called the front desk and room service line a few times before eventually ordering food outside the hotel. They wouldn’t let the person bring it up so we had to go back down and get it. The room was really nice and very clean. The cleaning staff were good. One additional item we didn’t expect from a hotel of this price was that they charge for every single item (for example we had to pay for each coffee we wanted in our room in the morning). No free morning coffee in your room at an 4 star hotel was surprising. All in all we had the same level of service we received from 2 star hostels that cost a quarter of the price.
10.0
Amazing property! Very convenient location to restaurants!
10.0
Amazing property! Very convenient location to restaurants!
5.0
I recently stayed for 5 nights at this hotel. I have everything good to say about it . The location is near restaurants and bars in very secure neighborhood of Palermo. The staff is very courteous and helpful. They had wonderful recommendations of things to do. The hotel is very clean and well kept right next to an awesome café is you decline the hotel breakfast. The hotel offers a free tour of the city with a guide who is very knowledgeable of the city and speaks both Spanish and English fluently. I highly recommend
5.0
I recently stayed for 5 nights at this hotel. I have everything good to say about it . The location is near restaurants and bars in very secure neighborhood of Palermo. The staff is very courteous and helpful. They had wonderful recommendations of things to do. The hotel is very clean and well kept right next to an awesome café is you decline the hotel breakfast. The hotel offers a free tour of the city with a guide who is very knowledgeable of the city and speaks both Spanish and English fluently. I highly recommend
5.0
Staff was great from the start. I had really heavy bags, and it was nice that the team grabbed them and took them to the room as well as in the cab. When I left, the bag storage was great so I could roam around town. Let an expensive hat in the room when I checked out and they had saved it for me.
5.0
Staff was great from the start. I had really heavy bags, and it was nice that the team grabbed them and took them to the room as well as in the cab. When I left, the bag storage was great so I could roam around town. Let an expensive hat in the room when I checked out and they had saved it for me.
6.0
Great location md very walkable. Not an overly friendly staff and room/carpet in hallway felt dated
6.0
Great location md very walkable. Not an overly friendly staff and room/carpet in hallway felt dated
8.0
This was our final hotel after seven weeks away we were travel weary and there were clear pros and cons to this hotel. Staff were amazing, Laura on the front desk in particular. Location and surrounding area was what we wanted and needed.
However for the price and status of this hotel it is tired and not up to spec.
Firstly there were many reviews of the AMAZING rooftop bar being one of the best in BA. It is closed - and when asked about it there was no real comment or explanation offered/ this is one of the reasons we booked this property so disappointing to find this. It’s a dark empty rooftop space with some garden furniture but not even a tap or jug to get a cold water ( this remains advertised on the website despite clearly being shut for some time)
$3 for a Nespresso capsule - Really! & $18 ( USD) for a small plate of French fries! Flagged with staff - yes management know customers complain was the reply.
The pool area needs some love - it and the spa area are tiled with mosaic / but walking barefoot thru this space, tiles would come undone and stick to your feet! A staff member saw this on one occasion and giggled and walked off with the tile in hand. The pool is missing many such tiles and it’s little things like this that take the sheen off a hotel that has the real potential to be very luxurious.
The dark corridor walls to the bedrooms and the rooms them selves are scuffed and dirty - not a major thing but lowers the impression of the place.
8.0
This was our final hotel after seven weeks away we were travel weary and there were clear pros and cons to this hotel. Staff were amazing, Laura on the front desk in particular. Location and surrounding area was what we wanted and needed.
However for the price and status of this hotel it is tired and not up to spec.
Firstly there were many reviews of the AMAZING rooftop bar being one of the best in BA. It is closed - and when asked about it there was no real comment or explanation offered/ this is one of the reasons we booked this property so disappointing to find this. It’s a dark empty rooftop space with some garden furniture but not even a tap or jug to get a cold water ( this remains advertised on the website despite clearly being shut for some time)
$3 for a Nespresso capsule - Really! & $18 ( USD) for a small plate of French fries! Flagged with staff - yes management know customers complain was the reply.
The pool area needs some love - it and the spa area are tiled with mosaic / but walking barefoot thru this space, tiles would come undone and stick to your feet! A staff member saw this on one occasion and giggled and walked off with the tile in hand. The pool is missing many such tiles and it’s little things like this that take the sheen off a hotel that has the real potential to be very luxurious.
The dark corridor walls to the bedrooms and the rooms them selves are scuffed and dirty - not a major thing but lowers the impression of the place.
6.0
Unfortunately the CasaSur seems to be more interested in making money from its captive guests than supporting their enjoyment of a nice city hotel
6.0
Unfortunately the CasaSur seems to be more interested in making money from its captive guests than supporting their enjoyment of a nice city hotel
10.0
Very nice hotel and location, great restaurants around, friendly and helpful people, especially Milagros (if i remember well her name) at the front desk, she was wonderful!
4.0
Excellent facilities, spacious and very clean rooms. Comfortable bed and temperature. Inconsistent service level and poor breakfast, especially seeing how the restaurant offers great vegetarian options. Location is great for walking, exploring local restaurants and coffee shops.
4.0
Excellent facilities, spacious and very clean rooms. Comfortable bed and temperature. Inconsistent service level and poor breakfast, especially seeing how the restaurant offers great vegetarian options. Location is great for walking, exploring local restaurants and coffee shops.
10.0
Amazing!
5.0
We loved the hotel. The staff were super helpful and really lovely. Room was really comfortable and large. Nice breakfast, with lots of variety. We also had a very nice lunch at the restaurant. The location is excellent. Palermo is a great neighborhood, and the walk to the subway, which will get you everywhere, was not long at all.Excellent retaurants in the vicinity, and we discovered a gluten-free bakery, just too late to try it out.
5.0
We loved the hotel. The staff were super helpful and really lovely. Room was really comfortable and large. Nice breakfast, with lots of variety. We also had a very nice lunch at the restaurant. The location is excellent. Palermo is a great neighborhood, and the walk to the subway, which will get you everywhere, was not long at all.Excellent retaurants in the vicinity, and we discovered a gluten-free bakery, just too late to try it out.
6.0
Good location. Confortable room. Nice design. Reasonable priced.
5.0
so nice at check in.. they didn't have a room with double beds as we were 3 so they gave us 2 rooms..
5.0
so nice at check in.. they didn't have a room with double beds as we were 3 so they gave us 2 rooms..
FAQs
How much does this hotel cost compared to others in Buenos Aires?
The average price for a rental in Buenos Aires is £34 per night. This rental is £160 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at CasaSur Palermo Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is CasaSur Palermo Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at CasaSur Palermo Hotel?
We found 8 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, laundry, and balcony or patio.
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