Hotel Willow Banks
Hotel in Shimla
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsKitchen or Kitchenette, Internet / Wifi, TV and more
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About this hotel
Hotel in Shimla with 4 restaurants and a full-service spa
Along with 4 restaurants, this smoke-free hotel has a full-service spa and a nightclub. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a sauna.
Hotel Willow Banks offers 45 accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a health club and a sauna.
Along with 4 restaurants, this smoke-free hotel has a full-service spa and a nightclub. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a sauna.
Hotel Willow Banks offers 45 accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of Shimla
Available Rooms
Superior Room
Beds not specified • 375 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room
Beds not specified • 375 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room
Beds not specified • 375 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Interconnecting family room
Beds not specified • 750 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room with Kitchenette
Beds not specified • 375 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Ratings and reviews
2.0 / 5.0
It is nice hotel in good location. The only problem with this hotel is that you need to go down to get taxi. There are lot of steps to climb if you have to go early in the morning as the lift will be operational after 8:00 AM. The service is good, and the staff are friendly
2.0 / 5.0
It is nice hotel in good location. The only problem with this hotel is that you need to go down to get taxi. There are lot of steps to climb if you have to go early in the morning as the lift will be operational after 8:00 AM. The service is good, and the staff are friendly
5.0 / 5.0
Location
5.0 / 5.0
Location
2.0 / 5.0
Service crew are friendly
2.0 / 5.0
Service crew are friendly
1.0 / 5.0
No heat no view but I paid for view room
1.0 / 5.0
No heat no view but I paid for view room
2.5 / 5.0
It was Good
2.5 / 5.0
It was Good
1.0 / 5.0
Check in process was not smooth.
1.0 / 5.0
Check in process was not smooth.
2.0 / 5.0
I'll not stay at this hotel again.
Compared to the rate (20,800INR for 3 nights), the quality of service was much behind of ven India Standard. 1. Room was very chilly but nothing from reception even though I asked to do some things. 2. Staff are working like government officials. 3. Do not respect any hospitality. They work like a machine.
I think from the top manager to the staffs on the floor don't know how to catch up the needs of guest.
Avoid this hotel.
2.0 / 5.0
I'll not stay at this hotel again.
Compared to the rate (20,800INR for 3 nights), the quality of service was much behind of ven India Standard. 1. Room was very chilly but nothing from reception even though I asked to do some things. 2. Staff are working like government officials. 3. Do not respect any hospitality. They work like a machine.
I think from the top manager to the staffs on the floor don't know how to catch up the needs of guest.
Avoid this hotel.
5.0 / 5.0
Location
5.0 / 5.0
Location
3.0 / 5.0
Hotel hasn’t Parking and overall is good
3.0 / 5.0
Hotel hasn’t Parking and overall is good
2.5 / 5.0
Great property located on the mall road of shimla
2.5 / 5.0
Great property located on the mall road of shimla
0.5 / 5.0
It was a terrible stay because of the front office ortaon Pratap Verma . He was non courteous rude and extramlu unproffesional . He wanted us to pay the entite amount upfront on check in and when we asked that we need mote time since the amount wwas disputed he starteed yelling at us saying “ main apni jeb se thodi donga paise “ . Apart ftpm him the entire staff was helpful including the manager sanjay . Who sorted our bill dispute and actes gracefully . I wish oeople are partap are not in yye hospitality industry . They give a bad nsmr yo the hotel and also to thier proffesion. Becsuse of his behaviour i woukd ne er have gond memories of this stay😡
0.5 / 5.0
It was a terrible stay because of the front office ortaon Pratap Verma . He was non courteous rude and extramlu unproffesional . He wanted us to pay the entite amount upfront on check in and when we asked that we need mote time since the amount wwas disputed he starteed yelling at us saying “ main apni jeb se thodi donga paise “ . Apart ftpm him the entire staff was helpful including the manager sanjay . Who sorted our bill dispute and actes gracefully . I wish oeople are partap are not in yye hospitality industry . They give a bad nsmr yo the hotel and also to thier proffesion. Becsuse of his behaviour i woukd ne er have gond memories of this stay😡
2.5 / 5.0
The hotel is located at the mall road which makes it an excellent location. The stay was very comfortable. The service was excellent. I would definitely call this hotel as one of the best places to stay in Shimla.
2.5 / 5.0
The hotel is located at the mall road which makes it an excellent location. The stay was very comfortable. The service was excellent. I would definitely call this hotel as one of the best places to stay in Shimla.
5.0 / 5.0
I have stayed before also very happy to see everything upgraded.The room service food and service is excellent but breakfast needs improvement and the manager looked disinterested in his work he doesn’t even have a smile on his face early morning sad to see such faces.The reception and check inn was properly done.Overall had a great time. Thanks
5.0 / 5.0
I have stayed before also very happy to see everything upgraded.The room service food and service is excellent but breakfast needs improvement and the manager looked disinterested in his work he doesn’t even have a smile on his face early morning sad to see such faces.The reception and check inn was properly done.Overall had a great time. Thanks
2.5 / 5.0
The best place to stay in Shimla. Right on the Mall Road with Cafe Shimla Times and Eighteen 71
What else you need?!! This is indeed the best location ever!
2.5 / 5.0
The best place to stay in Shimla. Right on the Mall Road with Cafe Shimla Times and Eighteen 71
What else you need?!! This is indeed the best location ever!
1.0 / 5.0
Wifi was not working. TV channels were not working consistently. No urgency by hotel staff to fix the problem.
1.0 / 5.0
Wifi was not working. TV channels were not working consistently. No urgency by hotel staff to fix the problem.
2.0 / 5.0
Typical three star hotel. Keep low expectations and you will be happy. Old hotel needs upkeep.
2.0 / 5.0
Typical three star hotel. Keep low expectations and you will be happy. Old hotel needs upkeep.
4.0 / 5.0
We had a very nice stay here, relaxing. Staff were ok, rooms good. Food ok. They do need to sort out the wifi, and maybe give more detail on what to use and how to use things in the room. But I would stay here again.
Well placed for the Mall and Monkey temple.
4.0 / 5.0
We had a very nice stay here, relaxing. Staff were ok, rooms good. Food ok. They do need to sort out the wifi, and maybe give more detail on what to use and how to use things in the room. But I would stay here again.
Well placed for the Mall and Monkey temple.
1.0 / 5.0
Ridiculous hotel for stay.
Only location is good and adjoining Simla cafe is excellent.
Service is bad and food quality below average.
Not at all a value for money.
Good for travelers who want to stay on the mall and ready to compromise on everything else in terms of hotel.
1.0 / 5.0
Ridiculous hotel for stay.
Only location is good and adjoining Simla cafe is excellent.
Service is bad and food quality below average.
Not at all a value for money.
Good for travelers who want to stay on the mall and ready to compromise on everything else in terms of hotel.
2.0 / 5.0
Hotel was under construction so noisy and dusty. Restaurant (temporary) was dark and un inviting. I'm sure the new one will be good.
2.0 / 5.0
Hotel was under construction so noisy and dusty. Restaurant (temporary) was dark and un inviting. I'm sure the new one will be good.
2.0 / 5.0
overall it was a good stay. Repair\renovation was going which was creating noise
4.0 / 5.0
The staff were friendly, the rate was reasonable and there was a lovely atmosphere in the hotel that wasn't present at the more expensive hotel just down the road. The spa facilities were wonderful and the food in the cafe was fantastic (one meal was enough for two to share). The only slight thing was that the internet kept not being available but when you go to a place like Shimla then you may want to disconnect for a while and enjoy the timeless, tranquil quality of the place. Will definitely go back.
FAQs
How much does this hotel cost compared to others in Shimla?
The average price for a rental in Shimla is £31 per night. This rental is £68 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Willow Banks. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Willow Banks pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Willow Banks?
We found 6 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, laundry, hot tub or spa, and tv.
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