Best Western Plus Chateau Inn Sylvan Lake
Hotel in Sylvan Lake
2 guests Ā· 1 bedroom Ā· 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Eco-certified hotel with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a spa tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
This smoke-free hotel features an indoor pool, a fitness center, and a spa tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of Sylvan Lake
Available Rooms
Standard Room, 1 King Bed, Non Smoking, Jetted Tub
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Ā£Ā£Ā£Ā£
Ratings and reviews
1.5 / 5.0
It was our 11th anniversary and was hoping to go somewhere a little quieter. I thought this would be a good choice as Sylvan lake is usually a summer destination hot spot. I asked when booking my reservation for us to have our king room with a jet tub on the 4th floor away from the elevators and hopefully kinda away from people. I understand that sometimes we ask for things and will notbe able to receive. But, doesn't hurt to ask! The hotel wrote me back and stated that i would get what I had asked. Well, check in was not what I had asked. The front desk lady Charleigh was great and trying her best to fix someone elses mistake. They gave our room away to someone else. Then she gave us a room right outside of the elevator top floor. I am such a light sleeper, that would keep me up. Went back down and said, that room will not do. She then apologized immensely and tried getting us something else. I had agreed to a double queen just to go relax after driving through a snowstorm for 1.5 hrs. The 2 queen and it was nothing special. So I went back down and asked her to give me the parking lot view king, jetted tub.
I understand things happen and told her its ok! We took the room 202 which was right beside the stairwell but away from the elevator. We thought that will be good enough. Well, this hotel was full of hockey teams. Ugh! We were trying to get away from kids. They were running down the staircase shaking our room. Most of the night. š
1.5 / 5.0
It was our 11th anniversary and was hoping to go somewhere a little quieter. I thought this would be a good choice as Sylvan lake is usually a summer destination hot spot. I asked when booking my reservation for us to have our king room with a jet tub on the 4th floor away from the elevators and hopefully kinda away from people. I understand that sometimes we ask for things and will notbe able to receive. But, doesn't hurt to ask! The hotel wrote me back and stated that i would get what I had asked. Well, check in was not what I had asked. The front desk lady Charleigh was great and trying her best to fix someone elses mistake. They gave our room away to someone else. Then she gave us a room right outside of the elevator top floor. I am such a light sleeper, that would keep me up. Went back down and said, that room will not do. She then apologized immensely and tried getting us something else. I had agreed to a double queen just to go relax after driving through a snowstorm for 1.5 hrs. The 2 queen and it was nothing special. So I went back down and asked her to give me the parking lot view king, jetted tub.
I understand things happen and told her its ok! We took the room 202 which was right beside the stairwell but away from the elevator. We thought that will be good enough. Well, this hotel was full of hockey teams. Ugh! We were trying to get away from kids. They were running down the staircase shaking our room. Most of the night. š
2.5 / 5.0
Excellent stay. Front desk staff were great, a āhotā hot tub. Very clean in all areas. A highly recommended stay
2.5 / 5.0
Excellent stay. Front desk staff were great, a āhotā hot tub. Very clean in all areas. A highly recommended stay
2.5 / 5.0
Excellent service and comfortable and clean rooms.
2.5 / 5.0
Excellent service and comfortable and clean rooms.
2.5 / 5.0
Front desk was very helpful at check in
2.5 / 5.0
Front desk was very helpful at check in
2.0 / 5.0
We have stayed here a few times now, and some of our friends have too.
Its gotta be the beat and nicest hotel around. Im sure it is!
But something always seems to come up that ticks me off about this hotel.
Last time, on a weekend getaway with my Lady, we had planned our weekend around using the Pool and Hot Tub.
Both were out of service!!
There was no mention of it when we booked, so we were very let down.
I asked quite seriously for a reduction in the room rate, but that went nowhere.
After the property manager came in, i had another chat about the pool issue and our huge disappointment, i got more excuses than resolutions!
This time, i had to say something to the desk cleark at check-in, when he applied a $200 hold to my Credit Card for "Incidentals"!!??
This hotel doesn't even have a Lounge, Restaurant, Cafe, Mini-Bar, or any real way of incurring any Incidental charges?
The room rate was only $170 including tax!!
I am fine with maybe $100.
I would suggest this "Policy" be reviewed and adjusted!!
2.0 / 5.0
We have stayed here a few times now, and some of our friends have too.
Its gotta be the beat and nicest hotel around. Im sure it is!
But something always seems to come up that ticks me off about this hotel.
Last time, on a weekend getaway with my Lady, we had planned our weekend around using the Pool and Hot Tub.
Both were out of service!!
There was no mention of it when we booked, so we were very let down.
I asked quite seriously for a reduction in the room rate, but that went nowhere.
After the property manager came in, i had another chat about the pool issue and our huge disappointment, i got more excuses than resolutions!
This time, i had to say something to the desk cleark at check-in, when he applied a $200 hold to my Credit Card for "Incidentals"!!??
This hotel doesn't even have a Lounge, Restaurant, Cafe, Mini-Bar, or any real way of incurring any Incidental charges?
The room rate was only $170 including tax!!
I am fine with maybe $100.
I would suggest this "Policy" be reviewed and adjusted!!
5.0 / 5.0
Staff was awesome! Conveniently located
2.0 / 5.0
Reception area not inspiring. Reception desk person not welcoming.
Otherwise flawless.
2.0 / 5.0
Reception area not inspiring. Reception desk person not welcoming.
Otherwise flawless.
5.0 / 5.0
Front desk staff were great!
5.0 / 5.0
friendly staff and the place is clean. breakfast was great as well
2.0 / 5.0
Everything was good I canāt deny their towels are the whitest cleanest you will find but we stayed 3 nights the complementary breakfast was awful in a way that they served same meal every single morning not only that the breakfast area they only have 4-6 tables for a big crowd . So we had to take our plates and eat in the room on the 3rd morning didnāt even bother went to Timmieās . Except organizational issues with the breakfast time it was ok overall
4.0 / 5.0
There was a young lady at reception that was really helpful and addressed my questions. She was very pleasant.
2.0 / 5.0
Everything was good I canāt deny their towels are the whitest cleanest you will find but we stayed 3 nights the complementary breakfast was awful in a way that they served same meal every single morning not only that the breakfast area they only have 4-6 tables for a big crowd . So we had to take our plates and eat in the room on the 3rd morning didnāt even bother went to Timmieās . Except organizational issues with the breakfast time it was ok overall
4.0 / 5.0
There was a young lady at reception that was really helpful and addressed my questions. She was very pleasant.
5.0 / 5.0
Great location. Friendly and helpful staff. Good breakfast. Clean and comfortable beds.
5.0 / 5.0
Best location in sylvan lake for the summer stays. So close to the lake, walkable, they rent out wagon if you need it. Free on site parking.
We didnāt get a chance to use the pool (as we were at the lake most of the time, no fault of the hotel though).
Breakfast was ok. Long wait for the waffle maker, could have been 30 seconds less cooked, and even though breakfast is from 7-10, if you get there 9, thereās no fresh fruit, yogurt or maple syrup left!
The side facing the street was fairly noisey, but I donāt think much can be done from the hotel pov, except maybe request parking lot side ?
5.0 / 5.0
Best location in sylvan lake for the summer stays. So close to the lake, walkable, they rent out wagon if you need it. Free on site parking.
We didnāt get a chance to use the pool (as we were at the lake most of the time, no fault of the hotel though).
Breakfast was ok. Long wait for the waffle maker, could have been 30 seconds less cooked, and even though breakfast is from 7-10, if you get there 9, thereās no fresh fruit, yogurt or maple syrup left!
The side facing the street was fairly noisey, but I donāt think much can be done from the hotel pov, except maybe request parking lot side ?
5.0 / 5.0
Great location. Friendly and helpful staff. Good breakfast. Clean and comfortable beds.
5.0 / 5.0
Non smoking rooms
4.0 / 5.0
Place was quiet and safe
5.0 / 5.0
Non smoking rooms
4.0 / 5.0
Place was quiet and safe
3.0 / 5.0
Front Desk staff were wonderful and the room was spacious and clean. Breakfast was awful because:
1) No syrup for the waffles. When this was brought to the kitchen staffās attention they just said-āWeāll have to buy syrup at the storeā as if this was āA get out jail free cardā that made everything fine with no solution.
2) Worst tasting sausages Iāve ever eaten at a Best Western Plus.
3) Ran out bread for toast. Did not bring this to the attention of staff since I already knew from their last answer they simply didnāt care.
3.0 / 5.0
Front Desk staff were wonderful and the room was spacious and clean. Breakfast was awful because:
1) No syrup for the waffles. When this was brought to the kitchen staffās attention they just said-āWeāll have to buy syrup at the storeā as if this was āA get out jail free cardā that made everything fine with no solution.
2) Worst tasting sausages Iāve ever eaten at a Best Western Plus.
3) Ran out bread for toast. Did not bring this to the attention of staff since I already knew from their last answer they simply didnāt care.
4.0 / 5.0
Clean and conveniently located!
4.0 / 5.0
Clean and conveniently located!
5.0 / 5.0
Very nice area!
5.0 / 5.0
I love this little town itās all beach, scooters everywhere for people
You can walk or ride a scooter
Lots of restaurants.
Water rentals across the street.
Motel was clean, comfy and awesome staff
5.0 / 5.0
I love this little town itās all beach, scooters everywhere for people
You can walk or ride a scooter
Lots of restaurants.
Water rentals across the street.
Motel was clean, comfy and awesome staff
3.0 / 5.0
The pool windows should be smoked to reduce the visibility to street traffic, a person in the pool is very exposed.
3.0 / 5.0
The pool windows should be smoked to reduce the visibility to street traffic, a person in the pool is very exposed.
4.0 / 5.0
Best hotel in Sylvan. Itās close to the beach and lots of great shops and restaurants. Wish it had a hot tub and maybe some more spa facilities such as a sauna and or steam room
4.0 / 5.0
Best hotel in Sylvan. Itās close to the beach and lots of great shops and restaurants. Wish it had a hot tub and maybe some more spa facilities such as a sauna and or steam room
4.0 / 5.0
Decent spot
4.0 / 5.0
Decent spot
FAQs
How much does this hotel cost compared to others in Sylvan Lake?
The average price for a rental in Sylvan Lake is Ā£129 per night. This rental is Ā£45 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus Chateau Inn Sylvan Lake. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Plus Chateau Inn Sylvan Lake. Enjoy the water!
Is Best Western Plus Chateau Inn Sylvan Lake pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Chateau Inn Sylvan Lake?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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