Emerald Hotel
Hotel in Nuku'alofa
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
Beach hotel with a restaurant and a bar
Along with a restaurant, this hotel has a bar/lounge and concierge services. Self parking is free. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite.
Emerald Hotel offers 20 air-conditioned accommodations with coffee/tea makers and slippers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
The recreational activities listed below are available either on site or nearby; fees may apply.
Along with a restaurant, this hotel has a bar/lounge and concierge services. Self parking is free. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite.
Emerald Hotel offers 20 air-conditioned accommodations with coffee/tea makers and slippers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Map of Nuku'alofa
Available Rooms
Deluxe King Room, Downstairs, Garden View
Beds not specified • 258 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe King Room, Sea View
Beds not specified • 237 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe King Room, Upstairs, Garden View
Beds not specified • 237 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Twin Room
Beds not specified • 280 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Executive Mini Suite Sea View
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Ratings and reviews
5.0 / 10.0
It was great. Staff was very accommodating and helpful with airport shuttle and room while staying as a solo traveler for a short amount of time in Tonga. Would recommend
5.0 / 10.0
It was great. Staff was very accommodating and helpful with airport shuttle and room while staying as a solo traveler for a short amount of time in Tonga. Would recommend
3.0 / 10.0
I am a repeat visitor to the Emerald. It is in a good location, the staff are friendly, and the rooms are spacious with a comfortable bed and fridge. Hot water showers are a bonus in Tonga. The breakfast is included and comprises hard boiled eggs, toast, fruit and tea. My stay was booked for 11 nights and I payed full price 3 months in advance. Disappointingly Air NZ cancelled my return flight and I had to return two nights earlier than planned. I notified Emerald staff 48 hrs prior to departure that flights had been changed. When I requested a refund from management I was informed I would need to go through Hotel.com. Which I did. Despite several attempts Hotel.com could not get me the refund which was very disappointing.
3.0 / 10.0
I am a repeat visitor to the Emerald. It is in a good location, the staff are friendly, and the rooms are spacious with a comfortable bed and fridge. Hot water showers are a bonus in Tonga. The breakfast is included and comprises hard boiled eggs, toast, fruit and tea. My stay was booked for 11 nights and I payed full price 3 months in advance. Disappointingly Air NZ cancelled my return flight and I had to return two nights earlier than planned. I notified Emerald staff 48 hrs prior to departure that flights had been changed. When I requested a refund from management I was informed I would need to go through Hotel.com. Which I did. Despite several attempts Hotel.com could not get me the refund which was very disappointing.
3.0 / 10.0
We stayed two times for one night so in total two nights. Very rundown hotel. Few stains on the sheets and towels. On our first night no hot water. Ac remote was only in Chinese.
Second night the room was pretty clean and the shower had warm water. But the toilet was not working.
3.0 / 10.0
We stayed two times for one night so in total two nights. Very rundown hotel. Few stains on the sheets and towels. On our first night no hot water. Ac remote was only in Chinese.
Second night the room was pretty clean and the shower had warm water. But the toilet was not working.
8.0 / 10.0
Some of the reviews were pretty terrible so was not expecting much from this hotel. However, we had a great room, clean linen, hot water and a working tv, Aircon and kettle! Plus the breakfast was pretty good too! I was more than happy!
1.0 / 10.0
Told staff I’d be checking in at 230am. They said security guard would let me in. When I arrived there was no one there and I had to find my own key. Room was filthy, empty water bottles, trash, and leaves. No towels, no sheets, no pillows, and the door lock was taped to the door. The next morning the staff was embarrassed and moved me to another room but refused to credit me for the first miserable night. Continental breakfast is less than expected. Many better options in the area for room and food. Had to file a claim with hotels.com
1.0 / 10.0
Told staff I’d be checking in at 230am. They said security guard would let me in. When I arrived there was no one there and I had to find my own key. Room was filthy, empty water bottles, trash, and leaves. No towels, no sheets, no pillows, and the door lock was taped to the door. The next morning the staff was embarrassed and moved me to another room but refused to credit me for the first miserable night. Continental breakfast is less than expected. Many better options in the area for room and food. Had to file a claim with hotels.com
5.0 / 10.0
The owner is really nice and helped us a lot. The chinese restaurant aside is really good as well.
5.0 / 10.0
The owner is really nice and helped us a lot. The chinese restaurant aside is really good as well.
8.0 / 10.0
We booked rooms next to each other, but this was not an option when we arrived. Asked to move room on last day to facilitate a late booking from someone else but had to refuse this request which seemed unreasonable. Room itself was great - large and comfortable with excellent balcony with a sea view as advertised.
8.0 / 10.0
We booked rooms next to each other, but this was not an option when we arrived. Asked to move room on last day to facilitate a late booking from someone else but had to refuse this request which seemed unreasonable. Room itself was great - large and comfortable with excellent balcony with a sea view as advertised.
5.0 / 10.0
Great stay!
5.0 / 10.0
Great stay!
4.0 / 10.0
No hot water for 3 Days!
4.0 / 10.0
No hot water for 3 Days!
2.0 / 10.0
Good staff. But the state of the hotel smells old and the codition looks not nice to sleep in. We booked for three nights only stay for two nights and booking somewhere else. Due to being creepy and old. Will not book there again due to the state of the hotel
2.0 / 10.0
Good staff. But the state of the hotel smells old and the codition looks not nice to sleep in. We booked for three nights only stay for two nights and booking somewhere else. Due to being creepy and old. Will not book there again due to the state of the hotel
5.0 / 10.0
Wonderful customer service and the aircon was a welcome relief in the heat. The property was in OK condition and the cleaners were so considerate and helpful.
Breakfast was OK with fresh tropical fruits, eggs, toast, juice and coffee.
Having the restaurant onsite was great when we just wanted to stay in. TV reception was terrible so we watched movies on our computer which wasnt a problem as the internet was fast (unlike in the villages where reception isnt great).
My highlight was the lovely gentleman who works security at night when reception goes home. He was so relaxed, friendly and helpful and was available to see that I got safely to my room when returning late at night from a family funeral. Malo aupito.
5.0 / 10.0
Wonderful customer service and the aircon was a welcome relief in the heat. The property was in OK condition and the cleaners were so considerate and helpful.
Breakfast was OK with fresh tropical fruits, eggs, toast, juice and coffee.
Having the restaurant onsite was great when we just wanted to stay in. TV reception was terrible so we watched movies on our computer which wasnt a problem as the internet was fast (unlike in the villages where reception isnt great).
My highlight was the lovely gentleman who works security at night when reception goes home. He was so relaxed, friendly and helpful and was available to see that I got safely to my room when returning late at night from a family funeral. Malo aupito.
8.0 / 10.0
Good central location and while the rooms are dated the staff and team there were very friendly and helpful.
8.0 / 10.0
Good central location and while the rooms are dated the staff and team there were very friendly and helpful.
6.0 / 10.0
Located next to the seaside but in need of refurbishment
6.0 / 10.0
Located next to the seaside but in need of refurbishment
8.0 / 10.0
The fixtures and fittings were in very poor shape especially in the living area and the bathroom. We had to be very careful using old electrical appliances and avoiding falls. On the positive side, the room was large, the beds were comfortable and the bed linen was fresh and clean. Fresh bath towels were provided every
day. Breakfast and occasional meals were satisfactory.
8.0 / 10.0
The fixtures and fittings were in very poor shape especially in the living area and the bathroom. We had to be very careful using old electrical appliances and avoiding falls. On the positive side, the room was large, the beds were comfortable and the bed linen was fresh and clean. Fresh bath towels were provided every
day. Breakfast and occasional meals were satisfactory.
10.0 / 10.0
Rooms are big and in walking distance to the main business centers. Staff at the reception was very friendly and helpful.
10.0 / 10.0
Rooms are big and in walking distance to the main business centers. Staff at the reception was very friendly and helpful.
10.0 / 10.0
The staff was super friendly bith at the front desk and the restaurant!
10.0 / 10.0
The staff was super friendly bith at the front desk and the restaurant!
8.0 / 10.0
Staff were lovely, and attentive, and tried their best to accomodate. Reception wasn’t really helpful at times, but the cleaning staff and dining staff were. Breakfast was delicious!
8.0 / 10.0
Staff were lovely, and attentive, and tried their best to accomodate. Reception wasn’t really helpful at times, but the cleaning staff and dining staff were. Breakfast was delicious!
2.0 / 10.0
The condition of the property is poor
2.0 / 10.0
The condition of the property is poor
4.0 / 10.0
not clean. found spider in bathroom. stains on pillows.
4.0 / 10.0
not clean. found spider in bathroom. stains on pillows.
5.0 / 10.0
Very welcome
5.0 / 10.0
Very welcome
10.0 / 10.0
Beyond my expectations
FAQs
How much does this hotel cost compared to others in Nuku'alofa?
The average price for a rental in Nuku'alofa is £61 per night. This rental is £52 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Emerald Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Emerald Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Emerald Hotel?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.
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