The internet in the property was so bad. I couldn't use it at all duromg my stay and this affected my productivity as I didn't have a backup

The internet in the property was so bad. I couldn't use it at all duromg my stay and this affected my productivity as I didn't have a backup

Pretty good overall, little run down outside but inside were pretty recently redone. Pool and spa were out of order so that was a bummer but overall it was good.

Pretty good overall, little run down outside but inside were pretty recently redone. Pool and spa were out of order so that was a bummer but overall it was good.

Great accommodations. Great location it is central to everything. Nice place to stay. Communication of staff is somewhat like pulling teeth but were courteous. Be specific with your questions and just FYI your door key opens the gated entrance once you check in. That was not relayed.

Great accommodations. Great location it is central to everything. Nice place to stay. Communication of staff is somewhat like pulling teeth but were courteous. Be specific with your questions and just FYI your door key opens the gated entrance once you check in. That was not relayed.

Was a great place from now on this will be my place to stay

Was a great place from now on this will be my place to stay

My sweet and I ski alot out in the Tahoe area. We brought some echange students with us this past weekend and since we most often stay at the Casino Hotels we opted to do something different considering they are teenagers. This was a great choice. Really great value, comfy and clean. Heck we may return there on our own as a option to the Casino Hotels.

My sweet and I ski alot out in the Tahoe area. We brought some echange students with us this past weekend and since we most often stay at the Casino Hotels we opted to do something different considering they are teenagers. This was a great choice. Really great value, comfy and clean. Heck we may return there on our own as a option to the Casino Hotels.

Property is pedestrian at best. Definitely overpriced for what you receive. Next time a casino would be the better option.

Property is pedestrian at best. Definitely overpriced for what you receive. Next time a casino would be the better option.

Must admit this resort was not our first choice but it will be in the future... the location is nice, quiet , secure and very reasonable!! We were very pleasantly surprised!

Must admit this resort was not our first choice but it will be in the future... the location is nice, quiet , secure and very reasonable!! We were very pleasantly surprised!

The condo was clean and had basic kitchen needs for the most part. Unfortunately the A/C wasn't working well or at all, so it was warm in the unit. Nice outdoor pool/jacuzzi that the kids enjoyed. Overall comfortable and clean place to stay.

The condo was clean and had basic kitchen needs for the most part. Unfortunately the A/C wasn't working well or at all, so it was warm in the unit. Nice outdoor pool/jacuzzi that the kids enjoyed. Overall comfortable and clean place to stay.

I was not expecting a totally non personal interaction - video screen phone check in and gate entry. The property itself seemed very nice and I think the room was probably pretty clean but the antiquated state of our room made it seem unclean and there was a distinct aroma of cleaning fluid. Sorry would not recommend or stay there again.

I was not expecting a totally non personal interaction - video screen phone check in and gate entry. The property itself seemed very nice and I think the room was probably pretty clean but the antiquated state of our room made it seem unclean and there was a distinct aroma of cleaning fluid. Sorry would not recommend or stay there again.

Checking in was a novel experience with an off-premises agent visible on a big monitor behind the counter! You lift the receiver to speak with them, and put your I.D. and credit card in scanner on the countertop. Then pick up your welcome kit on a printer and the plastic room keys from another little machine! We stayed twice, a few days apart, on our way to Vegas and then on our way back. 1st time, we arrived 3 hours before the specified 4 pm check-in and room wasn't ready yet, so we drove around and found a nearby CVS store to buy a few essentials. Came back about 50 minutes later and were able to check in early. That first afternoon there was a concierge in a nearby room to answer questions and handle concerns. 2nd time through we arrived later and no concierge, but there's access via room phone to any needed department. They even offer room service food, though we didn't try it. The 2 bedroom units are 2 story with bedrooms and a full bath with tub and shower upstairs; kitchen, dining, living areas, half-bath (toilet and sink only) and small private patio downstairs. The stairs are steep and narrow but metal railings are sturdy so unless you have serious knee issues you shouldn't have too much trouble. Dragging luggage up and down from there was a bit awkward but doable. I might hesitate a bit if travelling with a baby or toddler. Larger bedroom has a king size bed & includes a sink and mirror, the other bedroom has 2 twin beds which are fine for small children but a bit narrow and short for anyone taller than 5 ft. 5 inches. I wished they offered an option for queen bed in the second room, but for the price and a short stay it was fine. The private patio was nice, but we had to use a bunch of paper towels and water to clean the resin table and chairs which had some bird droppings, dust and plant debris on them. Everything else was quite clean and in good condition. Floors downstairs were a dark cherrywood color laminate, pleasant, but your feet will get black if you walk around barefoot (only to be expected, since people walk over them with dirty outdoor shoes). The 2nd unit we stayed in (#273) had a noticeable right to left slope to the floor, as if foundation sank a bit, but otherwise both units were practically identical. No condiments, just salt & pepper on dining table. Lots of glassware & plenty of dishes, pots, pans, & utensils. Outdoor pool and hot tub/spa are nice. I'd have loved to stay longer.

Checking in was a novel experience with an off-premises agent visible on a big monitor behind the counter! You lift the receiver to speak with them, and put your I.D. and credit card in scanner on the countertop. Then pick up your welcome kit on a printer and the plastic room keys from another little machine! We stayed twice, a few days apart, on our way to Vegas and then on our way back. 1st time, we arrived 3 hours before the specified 4 pm check-in and room wasn't ready yet, so we drove around and found a nearby CVS store to buy a few essentials. Came back about 50 minutes later and were able to check in early. That first afternoon there was a concierge in a nearby room to answer questions and handle concerns. 2nd time through we arrived later and no concierge, but there's access via room phone to any needed department. They even offer room service food, though we didn't try it. The 2 bedroom units are 2 story with bedrooms and a full bath with tub and shower upstairs; kitchen, dining, living areas, half-bath (toilet and sink only) and small private patio downstairs. The stairs are steep and narrow but metal railings are sturdy so unless you have serious knee issues you shouldn't have too much trouble. Dragging luggage up and down from there was a bit awkward but doable. I might hesitate a bit if travelling with a baby or toddler. Larger bedroom has a king size bed & includes a sink and mirror, the other bedroom has 2 twin beds which are fine for small children but a bit narrow and short for anyone taller than 5 ft. 5 inches. I wished they offered an option for queen bed in the second room, but for the price and a short stay it was fine. The private patio was nice, but we had to use a bunch of paper towels and water to clean the resin table and chairs which had some bird droppings, dust and plant debris on them. Everything else was quite clean and in good condition. Floors downstairs were a dark cherrywood color laminate, pleasant, but your feet will get black if you walk around barefoot (only to be expected, since people walk over them with dirty outdoor shoes). The 2nd unit we stayed in (#273) had a noticeable right to left slope to the floor, as if foundation sank a bit, but otherwise both units were practically identical. No condiments, just salt & pepper on dining table. Lots of glassware & plenty of dishes, pots, pans, & utensils. Outdoor pool and hot tub/spa are nice. I'd have loved to stay longer.

We were here for a tournament this memorial weekend. Hotels prices were crazy!!! We lucked out and found this really nice 2 bedroom condo with lots of space and renovated. I would recommend it for families. Also nearby is a great BBQ restaurant up the block. It’s just minutes from Reno

We were here for a tournament this memorial weekend. Hotels prices were crazy!!! We lucked out and found this really nice 2 bedroom condo with lots of space and renovated. I would recommend it for families. Also nearby is a great BBQ restaurant up the block. It’s just minutes from Reno

It felt like I was in a townhouse very comfortable clean and stocked lol

It felt like I was in a townhouse very comfortable clean and stocked lol

I specifically booked a ground floor room (which cost more) but was initially put in an upstairs room. My room wasn't stocked with coffee despite having a coffee maker and filters. Despite those issues, I enjoyed the hotel and my time in the Reno area. The staff were very personable which countered any displeasure I had.

I specifically booked a ground floor room (which cost more) but was initially put in an upstairs room. My room wasn't stocked with coffee despite having a coffee maker and filters. Despite those issues, I enjoyed the hotel and my time in the Reno area. The staff were very personable which countered any displeasure I had.

Loved the security aspect & the location. Was not happy with the bed conditions in the room.

Loved the security aspect & the location. Was not happy with the bed conditions in the room.

Nice alternative to the downtown area. The rooms are a bit dated and in need of updating carpet and furniture. The resort is gated which is a nice feature. Office staff was friendly and helpful. I will stay at this resort again due to the price and amenities.

Nice alternative to the downtown area. The rooms are a bit dated and in need of updating carpet and furniture. The resort is gated which is a nice feature. Office staff was friendly and helpful. I will stay at this resort again due to the price and amenities.

I liked the security and the spacious rooms. I didn’t like the carpet. It was severely stained.

I liked the security and the spacious rooms. I didn’t like the carpet. It was severely stained.