Great hotel, perfect view, very friendly and helpful staff. Would definitely stay here again.

Great hotel, perfect view, very friendly and helpful staff. Would definitely stay here again.

This property exceeded our expectations! The rooms were spacious, clean and offered a great view. The staff was very polite, attentive and offered great customer service. We would definitely go back!

This property exceeded our expectations! The rooms were spacious, clean and offered a great view. The staff was very polite, attentive and offered great customer service. We would definitely go back!

The hotel spa facilities were very good. The breakfast marvellous. The room was spacious and comfortable.

The hotel spa facilities were very good. The breakfast marvellous. The room was spacious and comfortable.

Unacceptable service. Unpon check-in, we were told to wait for 5 minutes then 20 minutes then 40 minutes later we were told our room was ready (we had arrived at 4:30pm - check in was at 2pm). This turned out to be the standard room. We informed the receptionist we had booked and paid for the deluxe suite. This receptionist worked for a different hotel (2 hotels share the same reception). He was much more helpeful and said he was being told this suite would be ready in 5 minutes we all knew it would be longer than this so we were allowed to use the shower in the standard room while we waited. 2 hours after we arrived outlr room was ready. We were rudely l hurried out of the standard room and told not to use anything (too late). During this whole mess we were told nothing about the hotel, pool WiFi etc, not offered a drink while we waited in the hot lobby and not helped with our luggage. During breakfast the next day, we were informed that the hotel did not have record of our booking and the lady wanted to know when she would be paid. I informed her I had already paid and my booking had been confirmed. I also informed her that the hotel shouldn't be on Hotels.com if they cannot communicate. I then spend 30minutes if my breakfast askeing Hotels.com to contact the hotel to confirm. Not once we're we offered an apology or for of compensation. Beside this the hotel, view, location and room we're all very nice. Just a shame about the service. Would not recommend.

Unacceptable service. Unpon check-in, we were told to wait for 5 minutes then 20 minutes then 40 minutes later we were told our room was ready (we had arrived at 4:30pm - check in was at 2pm). This turned out to be the standard room. We informed the receptionist we had booked and paid for the deluxe suite. This receptionist worked for a different hotel (2 hotels share the same reception). He was much more helpeful and said he was being told this suite would be ready in 5 minutes we all knew it would be longer than this so we were allowed to use the shower in the standard room while we waited. 2 hours after we arrived outlr room was ready. We were rudely l hurried out of the standard room and told not to use anything (too late). During this whole mess we were told nothing about the hotel, pool WiFi etc, not offered a drink while we waited in the hot lobby and not helped with our luggage. During breakfast the next day, we were informed that the hotel did not have record of our booking and the lady wanted to know when she would be paid. I informed her I had already paid and my booking had been confirmed. I also informed her that the hotel shouldn't be on Hotels.com if they cannot communicate. I then spend 30minutes if my breakfast askeing Hotels.com to contact the hotel to confirm. Not once we're we offered an apology or for of compensation. Beside this the hotel, view, location and room we're all very nice. Just a shame about the service. Would not recommend.

We would be very happy to stay again, staff, room, view, location and breakfast were all great. Air conditioner could be colder was our only negative.

We would be very happy to stay again, staff, room, view, location and breakfast were all great. Air conditioner could be colder was our only negative.

Great experience (again; this was our second time staying here) at one of the best hotels in Sveti Stefan. Nice and very clean rooms, fantastic location with great views, very attentive and responsive staff, and very good restaurant (very good included breakfast; also great for dinner with an excellent wine selection). Will stay there again next time for sure.

Great experience (again; this was our second time staying here) at one of the best hotels in Sveti Stefan. Nice and very clean rooms, fantastic location with great views, very attentive and responsive staff, and very good restaurant (very good included breakfast; also great for dinner with an excellent wine selection). Will stay there again next time for sure.

Quite and relaxing. Was perfect ! Loved my room !

Quite and relaxing. Was perfect ! Loved my room !

The only reason this didn't get a perfect score is because there was a faint odor from the shower drain when we entered the room. Running the water and closing the bathroom door for a little while solved the problem. Otherwise, this place was great. The staff were incredibly nice and accomodating, and parking was readily available right in front of the hotel. The view from our balcony was the best one could ever hope for; the only thing between us and the swanky playground of the rich and famous - Sveti Stefan - was a beach. In other words, the most impressive aspect of that ritzy establishment - its exterior - was ours for a minute fraction of the cost of staying there. Even better was the knowledge that those staying there paid outrageous sums of monsy and got a view of...OUR hotel. I think we won.

The only reason this didn't get a perfect score is because there was a faint odor from the shower drain when we entered the room. Running the water and closing the bathroom door for a little while solved the problem. Otherwise, this place was great. The staff were incredibly nice and accomodating, and parking was readily available right in front of the hotel. The view from our balcony was the best one could ever hope for; the only thing between us and the swanky playground of the rich and famous - Sveti Stefan - was a beach. In other words, the most impressive aspect of that ritzy establishment - its exterior - was ours for a minute fraction of the cost of staying there. Even better was the knowledge that those staying there paid outrageous sums of monsy and got a view of...OUR hotel. I think we won.