Mercure St Helens

7.9

Very good(2,225 Reviews)

Hotel in St Helens

4-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Situated in the heart of St Helens town centre, Mercure St Helens offers air-conditioned rooms and free parking. It also boasts an onsite health club.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Map of St Helens

Nearby attractions

Available Rooms

1 King • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

££££

Mercure St Helens

££££

7.9

Very good(2,225 Reviews)

Hotel in St Helens

4-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Situated in the heart of St Helens town centre, Mercure St Helens offers air-conditioned rooms and free parking. It also boasts an onsite health club.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Map of St Helens

Nearby attractions

Available Rooms

1 King • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

7.9

Very good(2,225 Reviews)

100% verified reviews

9.0

Jul 2024

It was a very good place to stay. And a not far from The Citadel music venue where I went.

Location is great being near the town. And the hotel was very clean and friendly.

7.0

Jun 2024

I’d stay again, now I know what to bring. Very clean and quiet. Front staff very lovely.

Very clean, great staff.

AC stuck on 27C. No Kleenex hankies, no hair conditioner, no facecloths.

6.0

May 2024

Good.

Quiet room

Matresses very soft an not new. But acceptable if you sleep in the middle of the double bed.

4.0

Apr 2024

It’s overrated

Nothing special

The bed, the change in price with no prior notice, the uncomfortable bed, the unclean bathtub

8.0

Mar 2024

Great staff

Pleasant staff

Quite noisy

10.0

Mar 2024

Perfect for our wedding night

Room facilities and bathroom

Nothing

7.0

Dec 2023

All good

Good

Quieter bar but the time of year it was party time

8.0

Nov 2023

Enjoyable

Breakfast excellent and good dinner menu.Large very clean comfortable room. Very friendly and helpful staff. This is my hotel on my next visit to St, Helens.

Had trouble with the heating and had to change rooms

8.0

Nov 2023

Would I stay again, 🤔 yes

The politeness of all the staff from different areas was the most memorable, the room, 306, privilege, was just as it should be, comfortable in all aspects, pleasantly warm all night, there was a wedding event also on but the noise was unobtrusive, the late night pizza ordered was delivered promptly to the room and was just right after a night out.

1. Upon arriving back to the hotel after 10.30pm the lift didn't seem to be operational with a warning symbol displayed onscreen, so climbing 6 flights of stairs arrived at the room, an unplanned workout!! 2. The shower water temperature fluctuated between pleasantly warm to max heat constantly, the water pressure for a third floor room was not the issue, plenty of water. 3. The shower head and frame seemed to be budget compared to the rest of the room fittings 4. The breakfast arrangements were self service, the selections were sufficient but because a coach party was also dining it was chaotic to get what you desired

8.0

Nov 2023

Close to town centre ,clean and comfortable

Near to town centre

5.0

Nov 2023

Don't ever eat here !

Room had everything needed. Large comfortable bed. Very clean

Evening meal was awful. No staff available as dealing with a wedding. Room service staff on phone rude and order refused as too busy dealing with another wedding on our second day.

9.0

Jul 2023

Superb

It was in a very good area with plenty of facilities around within a few minutes walk away

It was all good

8.0

Jul 2023

Very good

The staff were extremely friendly, attentive and listened to what I had to say when explaining a situation to them. I felt they were responsive and keen to resolve the situation to prevent a reoccurrence

The fact I was advised a note would be in my account which hadn’t occurred

8.0

Jul 2023

A very clean, welcoming hotel with friendly and accommodating staff. The breakfast was poor.

The quality of the ingredients was very average and the breakfast was not good value for money. Sausages looked very unappetising - so, I didn't have any. Fried eggs were swimming in grease.

10.0

Jun 2023

ideal location near m6

location staff parking

breakfast

7.0

Jun 2023

Decent

The hotel staff were friendly and the hotel room was pretty good.

9.0

May 2023

St. Helen's stay

The beds are comfy. The town center is a stone's throw away and adjacent to shops like The Range. We enjoyed the free access to the pool and sauna facilities with free use of towels. The full english breakfast, choices of pastries and cold and hot drinks satisfied our palates. The staff are pleasant and helpful.

I did not like the idea that the soundproofing is not that great. A creaking door in the room next to us awakened me and as a light sleeper it took time for me to nod myself to sleep again.

10.0

May 2023

Exceptional

Excellent choice breakfast was plentiful and delicious bed comfortable really clean room staff brilliant will definitely reccomend and will be returning

Room was hot cant open window and couldn't get air con to work when reported on leaving was told i should have reported and could have been resolved will remember next time

8.0

May 2023

Very good

The room was clean, nice. Great pool, sauna.

Didn't like the attitude of the employees. The breakfast price does not correspond to the booking amount.

10.0

May 2023

Friendly and helpful staff with free parking!

Location was great. Staff was very friendly and helpful. We used the exercise equipment which was great. The room was spacious and very clean, which made it comfortable and relaxing. I would highly recommend this hotel to anyone visiting St Helens.

8.0

May 2023

Very good

Breakfast was good

The windows in the rooms don't open

7.0

Apr 2023

average

good decor, staff were friendly

bedding dirty, black marks on it. found dirty sock on my floor

9.0

Apr 2023

Superb

The bed is always comfortable.

The breakfast could be improved by having more than 1 coffee machine as it is very slow.

3.0

Feb 2023

Disappointing management

The location is great

The second time I stayed here I was placed in a disabled room. I requested a room change due to a couple of reasons. The staff were polite however the duty manager KD was shockingly different. Instead of dealing with my queries with empathy and a helpful manor he was determined to rubbish my concerns. I found him arrogant and unhelpful. He could certainly use some further training when it comes to handling customer queries to which he referred to as a complaint. Unfortunately if I were to make a complaint it would only be in reference to his behavior.

5.0

Feb 2023

Passable

Easy to get to and is safe and clean

Original room smelled of tobacco smoke!!! No telephones in the room so had to use my mobile to get through to reception!!! I was given another room but was a mad rush due to timescales. Breakfast was definitely not as good as my last stay.

FAQs

How much does this hotel cost compared to others in St Helens?

The average price for a rental in St Helens is £73 per night. This rental is £0 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Mercure St Helens. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Mercure St Helens. Enjoy the water!

Is Mercure St Helens pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mercure St Helens?

We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Mercure St Helens

Hotel in St Helens

Reasons to book

About this hotel

Amenities

Map of St Helens

Nearby attractions

Available Rooms

Mercure St Helens

Hotel in St Helens

Reasons to book

About this hotel

Amenities

Map of St Helens

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in St Helens?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mercure St Helens pet friendly?

What amenities are available at Mercure St Helens?

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