The Sutton Place Hotel Vancouver
Hotel in Vancouver
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
About this hotel
Featuring the on-site Vida Spa, this downtown 5-star Vancouver hotel offers a gourmet restaurant and elegant rooms. The Vancouver Convention Center is a 15-minute walk away.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Vancouver
Available Rooms
Classic Deluxe King Room
1 King • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Classic Deluxe Two Queens Room
2 Queen • 226 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Classic Premium King Room
1 King • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Classic Executive King Suite
1 King • 1 Sofa • 333 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Classic Grand Suite
1 King • 484 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
5.0 / 5.0
I would like to thank the lady at the front desk. We arrived early Nov.18 around 12 pm we did a upgrade, so we could go to our room early, she was so professional, It is like employes like her make you want to come back! I wish I can recall her name, I hope managment can give her a shout out we were in room#1252 at that day! please give this lady all the glory!
4.5 / 5.0
Great staff, especially the day time doorman.
Most of the minibar items in the fridge had labels facing inwards so you had to turn the items to see what they were, causing you to incur an unwanted charge.
Not a complaint…..just an observation, Two room service trays were left in the hallway for two days.
5.0 / 5.0
Elegant, clean. spacious suite. Staff extremely friendly. Polite and helpful. Excellent restaurant.
Nothing. It was perfect.
5.0 / 5.0
Highly recommended
Nil
4.5 / 5.0
Its proximity to the shopping area (Robson St), grocery store and restaurants. The bed is also comfy.
None
5.0 / 5.0
Location and hotel was great
Most everything
4.5 / 5.0
Nous avons grandement apprécié qu'il puisse garder nos valises vu que nous sommes arrivé plus tot que prevue. Ont nous a même contacté pour nous dire que la chambre était prête!!! Emplacement super! Autobus et parfait pour marcher en ville
Tout était parfait!
5.0 / 5.0
Great stay, beds and pillows were exceptionally comfortable! Windows have proper glass so there is no noise from the streets (we were staying on the 6th floor in the renovated part). Staff was friendly and efficient. Nice to have Nespresso in the morning instead of mediocre instant coffee. Housekeeping took their time cleaning the rooms and that paid off as everything was spotless, no forgotten dust. Would stay here again!
Pool could be updated but had a good size for swimming.
4.5 / 5.0
המיקום טוב. החדר יפה.
אין מקרר בחדר אלא רק מקרר עם שתיה של המלון.
לא רושמים מראש שהחניה היא 65 דולר ללילה.
5.0 / 5.0
Friendly staff
The add one like paying to park were we are already paying to stay I find this shifty and leaves me a bitter feeling.
4.5 / 5.0
Great location. Literally minutes from all of the key places.
Very stylish - great staff
5.0 / 5.0
Smooth and quick check in, friendly staff, we were upgraded upon check in which was fantastic and a great surprise after a long flight delay. The shop inside the hotel was very handy and they also serve coffee in there too! Location was perfect right in the centre and only a 10 minute taxi to Canada Place cruise terminal.
There wasn't anything about our stay that we could fault! Everything was perfect! We didn't eat breakfast or dine in the restaurant so unfortunately I cant comment on this but I'm sure this would have been great.
4.5 / 5.0
Excellent bed
Shower good, but head felt a bit odd. Also odd we couldn't use the fridge for personal purchases as was weighed.
5.0 / 5.0
Beautifully appointed room and great location for restaurants and touring city
There wasn't a great system for splitting bills at hotel restaurant - was very convoluted. Also would have been great if there was an ATM machine onsite.
4.5 / 5.0
Room very comfy. Location excellent. Guest huge bonus.
All. Ex cellent. A bit pricey although that seemed to be a Vancouver downtown thing.
5.0 / 5.0
Everything but the staff were superb. I was not feeling too well after coming off a cruise and Cesar upgraded us and allowed early access which was so appreciated
Nothing
2.5 / 5.0
Location was good and the doormen were friendly
Stayed three times over a week and on two occasions had two different female Asian women on check in were very unfriendly and perfunctory and also confused as to whether I had paid or not. They made it a horrible welcome after a long flight from Australia asking me for credit card statements when I even had the confirmation on my iPad screen in front of them.
4.5 / 5.0
Handy location
Room was dated and looked like it needed a refresh
4.5 / 5.0
Very central and high class
At night the cars can be quite loud
4.5 / 5.0
Location is perfect for experiencing downtown Vancouver and the room was ultra comfortable. I also enjoyed the noon chexkout
I know the nightly rate was in keeping with similar hotels but man, it's getting unbearably expensive to stay in Vancouver!
3.5 / 5.0
The hotel was really lovely! The staff were great and gave us local dinner recommendations. The rooms were very comfortable and it’s in a great location
Our room was originally next to the ice machine and we heard loud banging all through our first night. The next day we asked to move rooms and they were very accommodating. Sadly we lost our nice view and our large room, but that’s ok. The staff did all they could for us to be comfortable
5.0 / 5.0
The location was great. The hotel was exceptional. The staff were very good.
The price was too high
4.5 / 5.0
The front desk is very friendly and helpful.
Very comfortable beds.
They have good laundry facility.
Nothing.
5.0 / 5.0
Room was clean, comfortable and spacious!
Hair dryers need upgrading, thats all :)
5.0 / 5.0
Great location- clean, quiet
Parking
4.0 / 5.0
Great Location and a nice place
4.0 / 5.0
5 star central location perfect for those on foot. Excellent quality hotel, lovely staff.
Small room, barely enough room to open suitcase, but we did have 2 x double beds
4.0 / 5.0
Nice
Couldn’t use mini bar fridge to keep our own things cold
1.5 / 5.0
The property was good. Close to everything we needed.
We paid for parking but got a $100 ticket anyway and now I’ve got to call to sort it out or pay. It’s a headache and I may be out $100 at the end of it all after paying a lot of the hotel and parking fee.
5.0 / 5.0
Bed is soft and comfy, location is great with restaurant and wine store nearby, the stand alone shower and water pressure all good. Front desk staff friendly and helpful.
Only one thing; the cost. Makes it tough to stay more often.
3.5 / 5.0
The room was good size for two adults, a very large king bed, all facilities of a 5 star hotel available as expected. The location of the hotel was so central and walking distance to everything. Felt safe walking around here at night.
Two items were broken in the room - however a quick response from maintenance staff to fix these was greatly appreciated. I believe that these should have been seen when the room was cleaned prior to our arrival.
4.5 / 5.0
Beautiful hotel with a nice pool. Room was very spacious. Having a couch and coffee table in the room was really nice.
Minibar fridge
4.5 / 5.0
Great location. Room was clean, very happy with the “over and above” by staff in providing me a personal mini fridge to keep my water cold! Overall a great experience thank you!
That the mini fridge in the room is stocked with expensive drinks and alcohol, would be nice to leave it empty and allow us to use it for personal use but staff made up for it by bringing me my own mini fridge to use! So appreciate it. Would’ve been nice to have a fitted sheet on the bed too instead of a top sheet. It kept getting tangled in the night and I wound up unknowingly sleeping on the bare mattress at one point 🤮 still very happy with my stay. Staff are so nice 😊
5.0 / 5.0
Ubicación y personal amable
2.5 / 5.0
This used to be a great hotel. They don't have valet anymore and the line ups for checking in were very long and check in was tedious. The hotel is a little run down and needs some renovating. Won't be going here again.
4.5 / 5.0
Awesome location and comfort.
A bit dated, and a few extra amenities would be great. Better televisions with ease of use; a window in the bedroom; larger tubs that aren’t awkwardly shaped.
4.5 / 5.0
A fine hotel in a great location.
4.0 / 5.0
Location and room was great.
Cost to park, cost if breakfast, not being able to use mini fridge for my own things.
4.0 / 5.0
Lovely hotel in a good location near the city centre.
Expensive food
FAQs
How much does this hotel cost compared to others in Vancouver?
The average price for a rental in Vancouver is £108 per night. This rental is £23 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Sutton Place Hotel Vancouver. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Sutton Place Hotel Vancouver. Enjoy the water!
Is The Sutton Place Hotel Vancouver pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Sutton Place Hotel Vancouver?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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