Best Western Premier Chateau Granville Hotel & Suites & Conference Centre

8.1

Excellent(1,143 Reviews)

Hotel in Vancouver

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

This hotel in central Vancouver is a convenient 5 minutes’ walk from Robson Street shopping area. A restaurant is located on site serving breakfast. Free WiFi is available.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Vancouver

Nearby attractions

Capilano Suspension Bridge Park

7.3 mi

Lynn Canyon Suspension Bridge

10.7 mi

Available Rooms

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

1 Sofa • 452 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Superior Room, 1 King Bed, Non Smoking, Balcony

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Room, 1 Queen Bed, Non Smoking, Balcony

1 Queen • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Executive Room, 1 King Bed, Non Smoking, Balcony

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Suite, 1 King Bed, Non Smoking, Balcony (with sofabed)

1 King • 1 Sofa • 495 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

££££

Best Western Premier Chateau Granville Hotel & Suites & Conference Centre

££££

8.1

Excellent(1,143 Reviews)

Hotel in Vancouver

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

This hotel in central Vancouver is a convenient 5 minutes’ walk from Robson Street shopping area. A restaurant is located on site serving breakfast. Free WiFi is available.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Vancouver

Nearby attractions

Capilano Suspension Bridge Park

7.3 mi

Lynn Canyon Suspension Bridge

10.7 mi

Available Rooms

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

1 Sofa • 452 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Superior Room, 1 King Bed, Non Smoking, Balcony

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Room, 1 Queen Bed, Non Smoking, Balcony

1 Queen • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Executive Room, 1 King Bed, Non Smoking, Balcony

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Suite, 1 King Bed, Non Smoking, Balcony (with sofabed)

1 King • 1 Sofa • 495 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

8.1

Excellent(1,143 Reviews)

100% verified reviews

9.0

Sep 2024

Parking should be included

Location

Pay parking

3.0

Aug 2024

Don’t think I will be returning

They charged for additional fees I didn’t even know about. Kept my deposit for these fees without notifying me that I was even being charged for these.

Not being notified about the additional charges

6.0

Jul 2024

Was a handy location and we enjoyed our stay

It was great that there was a restaurant on site as well as a fitness facility in the hotel. The location was easy for us to get around to various locations in the city. Staff were very friendly and helpful Room size was suitable for 5 people.

The sofa bed was incredibly uncomfortable, along with the chair in the loungeroom area - there was no cushion on the bottom, both need an update No ability to use streaming service on the television.

9.0

Jul 2024

quite fantastic

evereything

8.0

Jul 2024

Would stay again

Location

Food

10.0

Jun 2024

A great few days, the hotel is situated in a good location and the staff couldn’t have been more helpful.

Great location, we had a lovely room and the staff couldn’t have been more accommodating.

Nothing really, all good.

6.0

May 2024

Just ok

No breakfast and parking included. Parking was ver expensive and room layout uncomfortable

7.0

Apr 2024

A good option is staying in Vancouver for a few days.

Our suite was large, modern and with good quality furnishings. Reception was friendly and looked impressive. The location was walkable to all the places we needed to get to.

The immediate environment outside the hotel was not the most pleasant. I wanted a late checkout due to a 9pm flight, however a 4pm checkout would have meant paying for another night at the hotel. This is ridiculous compared with all the other hotels I have stayed at.

9.0

Apr 2024

BEST LOCATION, GOOD PRICE, EVERYTHING CLEAN, NICE STAFF

Excellent location. Yes, there are a lot of homeless in the area, but nothing dangerous, It is part or what Vancouver is.

6.0

Jan 2024

The staff was great but we would not stay here again

The staff at this hotel is fantastic. They are friendly, helpful, polite and lovely to interact with.

The "neighborhood", or this section of the city, felt very sketchy. There was a TON of drug activity on the block(s) as well as many unhoused urinating, drinking, doing drugs and camping on the street, in they alley to the parking garage, and around the hotel. It was heartbreaking but we also did not feel particularly safe walking from the hotel anywhere. We also felt like the rooms were smaller than expected based on the photos and it felt like the quality of furnishings, etc were a bit subpar.

10.0

Dec 2023

We had a great time

Specious and clean rooms, nice restaurant great location

Late check in

9.0

Nov 2023

Very enjoyable

The new gym was great

7.0

Oct 2023

We loved the closeness to most things

Breakfast was fine Location was great

A but of information in room about what is in the area and how to get about. Overall front desk where off help.

7.0

Jul 2023

Good

Room was ok. Price was very high for this hotel and room.

4.0

Jun 2023

Charged the parking fee TWICE (overcharge)

I hope I was an exception. I believe I have been charged an extra CAD $130.2 (USD $97.81) for 4 nights' parking fee. Please check the photo below for the detail. I have given BW two chances before I wrote this negative review, but they appear to not be willing to solve my question and give me my money back. The staffs are kind but aren’t responsible for the customer and don’t take the correctness of payment seriously. I reported this issue to the front desk when the time I checked out but the staff just said that USD $97.81 charge is a kind of tax, and I trusted his word and leave the holel. But after doing a simple math calculation last night, I found that explanation is wrong (check the transaction in the attachment), so I made a phone call to BW this morning and told them my case, one staff replied that he will figure it out and contact me, but unfortunately, I still get nothing from them. Beware, every traveler. Good luck. Cross post with Booking.com

7.0

Jun 2023

Good

Location

9.0

Jun 2023

excellent staff

due to flight cancellations, we didn’t arrive to the property until early in the morning. past the time we would have been considered “no shows”. We explained to the staff and they were very understanding. They gave us our room (we had already paid for it) and a late checkout. it was very nice and helped put a positive spin on a generally negative travel experience

8.0

May 2023

good hotel

- nice, modern and well-maintained facilities - spacious room with balcony - friendly and efficient staff

- breakfast at the hotel restaurant is expensive, there are more diverse and less expensive options out of the hotel - the area (especially the Granville street) looks a bit unsafe

9.0

May 2023

Superb

To many homeless people and drug addicts living in very close proximity, very unsettling when going out.

10.0

May 2023

Would 100% return

Fantastic staff, clean, comfortable and quiet.

Nothing

7.0

May 2023

Good

Central location and most of the sights of Vancouver accessible by walking. There is underground parking, which was very helpful.

Sadly, Granville Street didn't feel a safe place to be walking along at night. The room was quite dated, but simple, clean and functional. All the staff were very helpful.

8.0

May 2023

Very good

The receptionists were friendly and extremely helpful 👍😊

5.0

May 2023

Passable

good

8.0

May 2023

I left happy! That says it all.

The professionalism was on point. When I needed anything up to my room there was no delay or miscommunication. They doubled checked and service was prompt!

I didn’t like that I was not given a king bed Instead we were given 2 queen. I like to sleep with my husband. He is a big man and in a queen bed there is no room for me!

9.0

May 2023

Superb

I liked the staff’s friendliness and how when we arrived early and asked to store our luggage till check in they were able to give us an early check in instead and upgraded our room!

9.0

May 2023

Very enjoyable

We loved the room particularly the separate living area. tithe reception staff were very friendly and helpful

Nothing

10.0

May 2023

Awesome and memorable stay, def going back one day.

I enjoyed the king size bed, private balcony and coffee machine. Everything was very clean and the staff was very helpful. The underground parking was especially wonderful to keep my car off the streets. The staff were helpful and knowledgable and very kind. I much enjoyed how close to everything the hotel is and how easy it was to pop back to the room quickly.

The king size bed although luxurious and quite enjoyable just wasn't as soft as I enjoy my beds to be. Feels like there needs to be better signs for how the parking works, we thought you had to pay through hangtag but you don't, but it is awesome you guys charge less than hang tag. There were also some holes in the balcony covered by loose circles that should probably be secured down.

10.0

Apr 2023

Exceptional

the secure underground parking.

7.0

Apr 2023

Overall our stay went well.

We were VERY DISAPPOINTED that this is the first Best Western ,so far, we have stayed in that did NOT serve us breakfast. The staff was fantastic and very welcoming. Having an abundance of obvious cleanliness and good quality was met

If I had gotten the suite I booked ahead. And then discounted appropriately.As well, the fact that we had to leave the hotel to seek out a decent restaurant that had NOT been considered when filling out our agenda.

10.0

Apr 2023

Exceptional

Everything about our stay, the staff, our rooms, beds, bathrooms! Just love it & pet friendly!!

FAQs

How much does this hotel cost compared to others in Vancouver?

The average price for a rental in Vancouver is £112 per night. This rental is £36 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Premier Chateau Granville Hotel & Suites & Conference Centre. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Best Western Premier Chateau Granville Hotel & Suites & Conference Centre pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Best Western Premier Chateau Granville Hotel & Suites & Conference Centre?

We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Best Western Premier Chateau Granville Hotel & Suites & Conference Centre

Hotel in Vancouver

Reasons to book

About this hotel

Amenities

Map of Vancouver

Nearby attractions

Available Rooms

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

Superior Room, 1 King Bed, Non Smoking, Balcony

Superior Room, 1 Queen Bed, Non Smoking, Balcony

Executive Room, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony (with sofabed)

Best Western Premier Chateau Granville Hotel & Suites & Conference Centre

Hotel in Vancouver

Reasons to book

About this hotel

Amenities

Map of Vancouver

Nearby attractions

Available Rooms

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

Superior Room, 1 King Bed, Non Smoking, Balcony

Superior Room, 1 Queen Bed, Non Smoking, Balcony

Executive Room, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony (with sofabed)

Reviews

FAQs

How much does this hotel cost compared to others in Vancouver?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Premier Chateau Granville Hotel & Suites & Conference Centre pet friendly?

What amenities are available at Best Western Premier Chateau Granville Hotel & Suites & Conference Centre?

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