Embassy Suites by Hilton Chicago North Shore Deerfield
Hotel in Northbrook, IL
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
About this hotel
With a central location in Deerfield, Illinois, this all-suite property offers easy access to Chicago attractions as well as luxurious services and convenient on-site facilities near shopping and dining venues.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Northbrook, IL
Available Rooms
King Suite - Non-Smoking
1 King • 602 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Two Bedroom - Two Bath Conference Suite
1 Double • 1 King • 882 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Suite with Two Double Beds - Non-Smoking
2 Double • 645 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
King Room - Mobility Access/Non-Smoking
1 King • 602 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
One-Bedroom Suite with Two Double Beds - Hearing Access/Non-Smoking
1 Double • 645 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
10.0 / 10.0
Great service first time visiting family was together for a family member funeral went from Des Moines IA.
Everything.
4.0 / 10.0
Clean and Friendly
Room had an old smell like it hadn’t been used or the air hadn’t been on.
My stay was for birthday to send some quiet time and relax. Unfortunately, I was waken up the next day before 8am to someone drilling and hammering like construction was being done in the room right above us.
I went down to the desk to check and express my concerns, the lady at the desk act as though she wanted to dismiss it. Acting as though it wasn’t possible because she said the construction was only on the second floor and I was stating on a higher floor.
9.0 / 10.0
Отличный завтрак в отличие от большинства американских отелей, большие просторные комнаты, спальня и рабочее пространство раздельные, очень приятные комплементы каждый вечер
Маловатый бассейн и тесный фитнес угол
9.0 / 10.0
Suites available
Seemed overcrowded
9.0 / 10.0
Excellent breakfast, very busy but the attentive staff were excellent suite size very good ( as expected) big free car park
Manager’s Reception only allowed two small complimentary drinks and the server wasn’t very friendly.
9.0 / 10.0
All staff were absolutely the best. Management texted me shortly after we checked into our suite to see if we were comfortable and texted again the next day as well. The pool and hot tub were nice and the breakfast had a very big selection. Love the glass elevators and extra security measures taken to get onto guest floors. This hotel has an amazingly spacious lounge/common area and is a great value for the money. Offers a free drink every night for evening reception as well.
The room was very warm and took a long time to get to a comfortable level after turning the ac up as high as it would go. The carpeting had some stains and we didn't have any blankets or pillows for the sofa bed but we got some promptly after asking. There was hair in the bathtub when we first arrived and we got a replacement pillow case for one bed due to finding a lipstick stain. Everything else smelled and looked clean.
10.0 / 10.0
Breakfast and cleanliness
Nothing
10.0 / 10.0
Friendly staff and kitchen staff. Great location and great view .
N/a
5.0 / 10.0
The breakfast was phenomenal, and all of the employees were very friendly and pleasant.
Our bathroom had mold in it and smelled really bad. On top of that, we were right above the pool, and had issues with sleeping due to screaming at the pool, and this was around 10pm, so definitely not early. It would have been helpful if the staff could have managed the noise from the customers in the pool better.
10.0 / 10.0
Large clean rooms and perfect location
In the evening it can get a little noisy with people in the bar area
3.0 / 10.0
Nothing
I paid for a premium room and it was a complete waste. The chairs in the room were stained. There was water damage on the walls coming from the ceiling. Some of outlets in the room did not work. The shower floor was dirty. The water did not drain properly during the shower. The beds were incredibly hard and uncomfortable. I had a digital key, but it did not function without 3 tries each time I went to my room. The electronic key never worked on the elevator. Some of the individuals in my party complained that the breakfast made them sick. I tried to eat the oatmeal but it was so watery and mushy that I couldn’t stomach it. It was clearly overcooked. There was chilled paint on the doors. This is one of the worst embassy suites I have been in. The lobby is clean and well kept. This is not what the rooms are like. Very deceptive. I don’t know why there are good reviews
9.0 / 10.0
The suite was spacious and clean and very attractive. Lots of thoughtful details including coffee selections and numerous charging ports. Bed was very big and extremely comfortable.
Entrance road needs resurfaced, lots of potholes. And it was fairly noisy due to a couple of bus loads of teens/students.
9.0 / 10.0
The amenities, the breakfast, especially the omelette bar, evening snacks,loyalty programs, location.
9.0 / 10.0
Everything was great 👍🏽
9.0 / 10.0
Room was spacious.
Closet was hard to open and tub seemed like it could’ve been cleaned better.
8.0 / 10.0
It was clean and kids friendly with other kids and parents but the ones that didn’t have kids seem bothered
Receive a lot of racism from other customers that didn’t have kids
8.0 / 10.0
Comfortable clean great breakfast and friendly great staff
Maybe week day breakfast can stay open until 9:30a or 10a
9.0 / 10.0
The location, the amenities especially the breakfast and on the house snacks in the evening. The breakfast was really good. The separate live counter for omelette is the star attraction. You can get a huge variety of omelettes from that counter, fresh, as many times you want.
We stayed in a suite for 2 days. After the first day there was no refill for the coffee, coffee creamer, coffee cups, sugar etc. so even though we wanted to have coffee , we couldn't on the 2nd day of our stay. That wasn't cool at all.
8.0 / 10.0
I had mentioned before chekcing in that this is a special surprise trip for my husband and I'd love to make him feel even more special if there was a note that could be put in the room before we checked in. That request wasn't fulfilled however, when Nicole reached out check about our stay I bought this up and she was lind enough to arrange it on our day1 when we returned back to the hotel after a long day of having fun around the city.
She was kind enough to keep some goodies and a note by me printed and put on the table.
That made our stay 10x times more special.
So Special thanks and kudos to Amazing Nicole💕
There were 2 situation that made our stay not so fun:-
1. Our rooms thermostat never worked. The temperature wasn't going down and was at 77-78° the entire first day. That got fixed the night before we were checking out. Thanks to Nicole helping again on getting the engineering team fox this.
2. There was a sudden Fire alarm while my baby and husband were sleeping in the room and I was having breakfast downstairs. This literally ruined our morning experience as my daughter got super scared and my husband and I were veryVERY panicked and scared. Not the best thing to expect on your holiday. However, we went out and stayed in our car for about 45 mins to an hour and it all got sortrd by then.
10.0 / 10.0
The breakfast at hotel was great, good variety of choice, hot, cold, juice, coffee etc. Due to time, we didn't use the customized omelet, great service! Free drink at evening reception every day is a plus.
9.0 / 10.0
Breakfast
6.0 / 10.0
The bar is a great place to relax after a day's work. The location is good for the North Chicago, Riverwoods and Deerfield offices.
The place is getting old and worn out. Due for an overhaul. Breakfast could have more options than (not even fresh)egg, sausage, potato and bacon.
1.0 / 10.0
The bed
Everything else. Terrible experience
6.0 / 10.0
The breakfast
Keys didn't work after 3 tries. Someone came in the room and made the bed b4 I checked out. Family food was thrown out n room cleaned b4 checkout
4.0 / 10.0
The breakfast was good, and they had great coffee. The rooms were spacious, and nicely decorated. The staff at the lounge was very nice and friendly.
The staff was very rude, and didn’t care to help. I waited almost 2 hours to get into my room that I had already booked. The walls are thin so you’ll be able to hear everything from your neighbors. The elevators are very slow and always busy or full so 9/10 your taking the stairs.
7.0 / 10.0
Location
Understaffed
9.0 / 10.0
Nice hotel, suite was very nice but could use some updating. For example, the caulking and tub floor in room 238 was old and moldy looking. The toilet, sink floor etc was just outdated. It was clean so that was a plus. The bed was very comfy. The staff could be friendlier. On check -out, front desk did not care to ask how our stay was or even thank us for staying. She just printed my bill, placed it on the counter, turned and started doing something else. I found that to he quite unprofessional. I had the same lady at check-in, she in error told me my payment didn't go through (although it did) in front of a lobby full of people. She then said, "oh we can handle this when you check- out." She never mentioned it or apologized for her error when we checked out the next morning.
Better customer service. Staff should be friendlier and say thank you, and ask how was your stay. Just normal customer service.
9.0 / 10.0
Clean and spacious 1 bedroom suite. Great breakfast.
Booked two rooms and wanted high floor for both, but one was on with first floor.
6.0 / 10.0
convenient. good value.
poor bed.
10.0 / 10.0
Great value and service, cleanliness. Hot Breakfast, Complimentary Drink
Nothing
FAQs
How much does this hotel cost compared to others in Northbrook?
The average price for a rental in Northbrook is £107 per night. This rental is £23 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Embassy Suites by Hilton Chicago North Shore Deerfield. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Embassy Suites by Hilton Chicago North Shore Deerfield. Enjoy the water!
Is Embassy Suites by Hilton Chicago North Shore Deerfield pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Embassy Suites by Hilton Chicago North Shore Deerfield?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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