Hampton Inn & Suites Westford-Chelmsford
Hotel in Chelmsford, MA
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
About this hotel
Featuring a fitness centre, Hampton Inn & Suites Westford-Chelmsford is set in Westford in the Massachusetts region, 24 km from Minute Man National Historical Park and 42 km from Harvard Square.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Chelmsford, MA
Available Rooms
King Room with Shower - Non-Smoking
1 King • 247 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Studio King Suite with Sofa Bed - Non-Smoking
1 King • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Queen Room with Two Queen Beds - Non-Smoking
2 Queen • 247 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Study - Non-Smoking
1 King • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room with Sofa Bed - Hearing Accessible/Non-Smoking
1 King • 247 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
5.0
I loved that the staff was so accomodating. We got a "handicapped room" where the beds and furniture were suited for someone in a wheelchair. We would have been fine in the room; however, we asked for a different room, and the staff upgraded us to a suite with their "appologies." The room was spacious and clean. The king size bed was very comfortable. The TV was large so that people could either be on the couch watching it or in the bed. The shower was hot and water pressure strong. Additionally, there were several high school teams staying, must have been a tournament, but once you were inside your room, the hotel was quiet. There was plenty of hot delicious food for everyone at the am breakfast and it was busy!! Great location for going out to eat and getting gas.
The phone was broken inside the room, so I had to walk down to the front desk with my questions.
5.0
Staff was super friendly and helpful. The breakfast was probably one the best of any hotel at this level and price-point - and I have been over the US and to nearly 50 countries. The complimentary pass for the gym down the road was icing on the cake.
The only downside of my trip is dealing with Booking.com. These past few years my wife and I agree that Booking has become increasingly more and more difficult to deal with when needing any level of support. On this trip alone I spent over 4 hours on hold on 3 separate calls to fix a simple problem and it was still never done correctly to the point I had to double book directly with the hotel late one night just to get a room. The support experience has been in rapid decline for the past 4 years, I've had enough and unfortunately this will be the last time I use Booking.com - which we have been using exclusively for 15 years for both work and leisure. Also, the Booking.com website keeps defaulting to your last search despite already booking for it, so there have been a handful of times after getting my stay set for a current trip, then logging into my profile that it defaults back to the last search date executed when logged in months ago. I've complained about this to no avail and this has messed up a handful of reservations in the past few years. Some I caught in time and some that I did not.
4.0
Breakfast was just ok. They had a variety for all people. Great hours
The hot food selection
3.5
location, cleanliness, accommodating staff
air freshener piped through ac unit overwhelming and very unpleasant. front desk said it could be removed from inside ac unit, which I did. (see photo)
Room above ours had several small children jumping and running nonstop- very loud. we were switched to another room, nicer…quiet and no air freshener! front desk staff was very helpful.
4.5
Great location. Very nice staff.
4.5
loved the omelets!
4.0
Comfortable bed
Good breakfast
Nice staff
5.0
Very nice and welcoming
Nothing
5.0
nice staff and clean rooms
nothing
2.0
Location.
Staff was very rude when you told her about your concerns they didn't address your concerns had a room with a pole out bed had no sheets on it they. Told me they had a full house and that they didn't have any more sheets. How do you rent a room with a pull out bed and have no sheets on it? And then when you ask for them they tell you they don't have anymore because they have a full house how is that? And then get hung up on. And then the reception to tell you she doesn't know what to tell you. There wasn't even a fitted sheet on the bed.
4.5
We were surprised and very very happy with the breakfast!! Thinking it would be ceral and oatmeal, it was a full breakfast bar and was appreciated!! Made the stay.
4.5
Breakfast was okay. Bagged eggs? Meh.
Pillows were like sleeping on granite blocks. Maybe you could get Mike Lindell to send some new ones.
2.0
The staff were friendly and helpful. The bed was very large and comfortable.
There were a number of issues.
First, the air conditioning unit would not deactivate. It meant that, approximately every 10 minutes or so throughout the night, it would switch on, blow out VERY cold air for 10 seconds or so and switch off. This meant no sleep for the first night, after a very long international trip! Other colleagues had the same issue, and the control unit very clearly was set to OFF. I asked reception to completely switch it off which they did and it was fine after that (although my room remained unheated for the rest of my stay).
The room did not get cleaned without you having to request it at reception. This meant no fresh towels, no shower gel and no water without asking at reception.
The leisure facilities are tiny. The "gym" room is maybe 9ft x 9ft maximum. It has only 2 aerobic items, and a small selection of weights etc. They do have TWO passes for the local gym - which is maybe 3-5 minutes walk, but if other guests already have those passes, you are out of luck.
The swimming pool is also quite small - I'd guess it is maybe maximum 8-10 meters long. Also, the shallow end is very shallow - the first time I turned I scraped my knee along the bottom of the pool. Granted, you only do this once - you learn quickly...! Note also - there are no changing room, lockers etc - you need to go down, swim, dry off best you can and then walk back to your room in what you swam in.
The breakfast selection was adequate for me. I don't generally eat much cooked food for breakfast so the small selection of cereals, fruit and yoghurts was ok for me. But my colleagues were generally disappointed.
There is no bar at this hotel. I'll leave it at that.
For the price I paid for this, I would have expected a LOT more. If we come back to this area in the future it is highly unlikely we would return to this hotel.
4.0
The room, location & staff
The breakfast was terrible, No waffle mix, nasty omelettes, fruit cups full of water
5.0
staff was very nice and friendly
pool was dirty
4.5
Room was spacious and.clean
Breakfast was awesome
Although the facility and room were very clean, the shower door needed a good scrubbing or just replaced.
2.5
location, ducked away but close proximity to redtersunts/stores
outdated, gym is size of shoebox, customer service could be better.
5.0
I liked everything.
Any employees I engaged with were terrific!
My stay was too expensive
5.0
Absolutely everything
Nothing... everything was perfect
1.5
location
Beds were awful and room was musty. Not a comfortable room.
FAQs
How much does this hotel cost compared to others in Chelmsford?
The average price for a rental in Chelmsford is £121 per night. This rental is £37 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hampton Inn & Suites Westford-Chelmsford. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hampton Inn & Suites Westford-Chelmsford. Enjoy the water!
Is Hampton Inn & Suites Westford-Chelmsford pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hampton Inn & Suites Westford-Chelmsford?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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