DoubleTree by Hilton Phoenix- Tempe
4.0
Good(1,088 Reviews)Hotel in Tempe, AZ
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located 4 miles from Arizona State University, this Tempe, Arizona hotel offers a 24-hour airport transfer service to Sky Harbor International Airport, just 4 miles away. An outdoor pool is featured.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Tempe, AZ
Available Rooms
1 King • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.0
Good(1,088 Reviews)100% verified reviews
4.0
Reservation from Booking.com could not be located. I paid $30 more for reservation thru Doubletree. I notified you & told you DO NOT BILL MY CREDIT CARD! YOU WENT AHEAD & CHARGED MY CARD. I lease return funds to my credit card. I don't want to pay for the same room twice!
4.0
The location of the property was good. The architecture and Frank Lloyd Wright inspired interior features were unique and made it stand out from other hotels.
The staff were very unfriendly to the point of rudeness. Both checking in and checking out, different staff members displayed the same unfriendly demeanors - no smiles and not even a “welcome” or “thank you”. Hilton really needs to monitor the customer service at this property and make huge changes.
4.0
Close to airport, mall, restaurants. Most importantly the staff accommodated my family when our airline cancelled our flight.
It was great!!
4.0
location close to ASU
Dirty.
We were told by management that they only clean the rooms if you were staying there five days or longer. You have to request your own fresh towels and changing the garbage which they will not do it every day. That means the bathroom during our three days day was never cleaned and our was never made or bedsheets changed. Not to mention the carpets were filthy dirty wet like liquid spilt.
I feel that since we went to booking.com that we are given a substandard experience. I don't know it has to do with the pricing but it seems like they were treating us differently.
I asked to speak to the manager on a Saturday and was told that he was not available until Monday. It was surprising to me that there was not a manager on site over the weekend at a large hotel.
My wife and I have stayed at double trees in Los Angeles and this stay at Tempe Arizona was by far the worst experience at the Doubletree.
Will not recommend this property and will not return in the future.
4.0
Close to airport convenient shuttle!.
Beautiful pool and outdoor area.
After an early morning flight my husband wanted to nap but it was so noisy he couldn’t sleep. There was a lot of work being done by cleaning staff and it sounded like drilling and banging being done. Didn’t bother me though I was by the pool with a good book.
4.0
No comments
The bathroom and sink we're clogged up. Reception never offered to move us to a different room, more comfortable. The heater was not working it was turning on and off cold and hot. Really horrible room.
4.0
The cleanliness of the facility, the efficiency of the cleaning staff, the friendliness of all the workers. Plus its conveniently located to my son’s college.
Nothing
4.0
It’s a bit old looking but I would stay there agin
Everything
4.0
Great service. Clean rooms comfortable
Great pool
Nothing
4.0
Quiet room and comfortable bed. Very clean.
The Air conditioner blew into my face while in bed. I was unable to adjust the fan to a comfortable level making my sleep experience uncomfortable.
4.0
They were friendly and accommodated us where booking.com was lacking.
We loved the property.
4.0
Enjoyed being able to find a shady spot outside to have coffee or read a book. Room was clean and comfortable. Hotel was conveniently located near my son's home and graduation festivities. All staff was friendly.
Finding the room can be confusing. Room did not have a microwave, so I could not reheat the leftovers from my very large (and tasty) breakfast.
4.0
Location to airport was great. Free cookies and water always good. Pool is nice and staff wee efficient. Shuttle service is appreciated. Room has mini fridge and other basic amenities you would expect.
Hotel is very dated on the outside and bathrooms although clean are also very dated.
4.0
Good Area
Restroom had issues
4.0
close to where we needed to be.
lack of daily housekeeping service. We didn’t get replacement towels that we requested.
4.0
Shampoo, conditioner, and body wash was provided. which was great because we were going to purchase travel size ones after checking in. I enjoyed that the windows were able to open so that we can let fresh air into our room. I appreciated the fact that there was plenty of parking.
upon entrance of our room, we were hit with a chemical smell; it wouldn't have bothered me so much if we weren't traveling with children, but we were. the carpet was moist, the remote control to the tv had teeth marks on it. The walls are thin, we were able to hear every noise going on outside.
4.0
the room was very clean and fresh
The towels were dirty and the night shift never bought better towels when I called. I had to go to the front desk and ask again. The same person i spoke with acted as if she didn’t remember our conversation.
4.0
Everything! The easy checkin, the warm cookies no matter what hour, the AMAZING Old Fashions from Paige at the bar, Karaoke at the pool! it was all great
N/A
4.0
The location and freeway where great to get to anywhere
N/A
4.0
We had an incident that happened there that ended with the police coming. My 14 year old was involved in a situation no parent wants. The front desk receptionist Christine and the security guard were excellent at helping us handle the situation and removed the person harassing her. We ended up still having a great time knowing we were being taken care of. It really is a great place to stay.
4.0
I was greeted by friendly, helpful staff. All questions were answered and if there were any problems they got resolved right away!
4.0
Clean comfortable affordable delicious cookies milagros restaurant good food
FAQs
How much does this hotel cost compared to others in Tempe?
The average price for a rental in Tempe is £143 per night. This rental is £81 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Phoenix- Tempe. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Phoenix- Tempe. Enjoy the water!
Is DoubleTree by Hilton Phoenix- Tempe pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at DoubleTree by Hilton Phoenix- Tempe?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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