The Westin Hapuna Beach Resort

4.5 / 5.0

Excellent(89 Reviews)

Hotel in Big Island, HI

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

About this hotel

Providing an oceanfront location directly on Hapuna Beach, The Westin Hapuna Beach Resort offers easy access to a variety of recreational activities, including an 18-hole golf course, along with a family-friendly atmosphere.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Big Island, HI

Nearby attractions

Mauna Kea State Recreation Area / Mauna Kea Forest Reserve

41.5 mi

Available Rooms

1 King • 807 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 828 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 1205 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 602 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 602 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

££££

The Westin Hapuna Beach Resort

££££

4.5 / 5.0

Excellent(89 Reviews)

Hotel in Big Island, HI

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Big Island, HI

Nearby attractions

Mauna Kea State Recreation Area / Mauna Kea Forest Reserve

41.5 mi

Available Rooms

1 King • 807 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 828 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 1205 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 602 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 602 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.5 / 5.0

Excellent(89 Reviews)

100% verified reviews

4.5 / 5.0

Nov 2023

I feel like the room should have been better appointed for the price that they charged for it.

The grounds and view were exceptional.

The carpet was threadbare and the bathroom towels were cheap and scratchy. Some of the staff were helpful, others had a bad attitude and were not accommodating.

4.5 / 5.0

Aug 2023

Excellent beach access !

Excellent beach access and facilities. Huge resort but you don't feel overwhelmed with too many guests. Nice buffet with real Japanese food options!

4.5 / 5.0

Aug 2023

Wonderful, and I will return.

Magical location on Kigali coast. Very pleasant activities, staff, room. Nice (but expensive) restaurants. Beautiful location to relax.

A bit further north, further from the airport and town than I’ve stayed.

4.5 / 5.0

Jul 2023

Very chill, beautiful sunset spot.

This is a beautiful hotel, really liked the layout, a lot outside, good size bedrooms, big balcony. We had a premier ocean front 721, very good. Pool restaurant excellent, really good menu selection. Liked all the water refill stations. My teenage son really rated the gym.

The buffet breakfast was very average, not worth it. Found some better places in the local area. Big shout out for Ken’s pancake house in Hilo (bit of a drive but if planning a volcano day, have breakfast once you are there).

4.5 / 5.0

Jul 2023

Love this resort

The best location and ocean view.

Bed and pillow could've been better.

4.5 / 5.0

Jun 2023

perfect

location, amenities, facility

price little high but willing to pay to stay here

4.5 / 5.0

Apr 2023

Treating my mom before a big surgery, so it was great

loved location. Did not eat breakfast in hotel due to price.

That I wasn't aware of Kamaaina rate at the hotel itself.

4.5 / 5.0

Mar 2023

it was an amazing stay, courteous staff,spectacular view safe and clean environment

location and amenities, the beach is gorgeous!👍

expensive but I guess so worth it😉

4.5 / 5.0

Feb 2023

A top notch resort with lots of class!

The resort is top shelf and the staff were first class all the way. Our suite was outstanding with excellent patios. The beach wasn't overly crowded and we had little issues getting a good location. Overall this was a 5* resort and we enjoyed our time there.

4.5 / 5.0

Jan 2023

Fully enjoyed our stay including the staff, facilities and amenities

breakfast buffet was excellent (although a little pricey).

4.5 / 5.0

Jan 2023

Great stay and resort but service at resturants and bars could be better

The view when you walk in is amazing. The checkin process is seamless and fast. Stores are well equipped, the breakfast buffet is great. The rooms are good. Beaches and pools are well maintained and easily accessible.

The service can be a bit slow and inconsistent at the restaurants and bars. The Piko bar staff aren’t very friendly and are selective on who they serve at the tables. The Meridia service is incredibly slow. the food is great and the servers friendly but it took an hour to receive the bottle of wine we ordered, especially when you compare it to the service at Copper Bar at its sister resort. Ikena Landing and room service food isn’t all that great. I received a bill for breakfast every morning that they had to reverse because I had bought a package with breakfast included.

4.5 / 5.0

Jan 2023

Exceptional

beautiful place, long sand beach

The service at the restaurant on the beach is terrible!

4.5 / 5.0

Oct 2022

Exceptional

The experience given to us by the staff was amazing

The location is pretty far from every attraction

4.5 / 5.0

Sep 2022

Superb

Staff was very nice, great views, everything was clean.

the technician came to fix something in the nearby room early in the morning, was loud and woke me up.

4.5 / 5.0

Sep 2022

Superb

amazing location / location and location

mediocre food and restaurants - very poor quality and overpriced - please take an uber or car and drive out of the resort

4.5 / 5.0

Sep 2022

Superb

beautiful

4.5 / 5.0

Sep 2022

Poor customer service, beautiful resort

The resort was beautiful, the restaurants were very good . The rooms were okay , I don’t think they were big enough or updated enough for the price

Customer service was pretty poor . When we pulled up in front of the resort none of the valet came to help. There was no bar service or staff at the adults only pool. Everyone’s attitude there was like if you asked for something they would help but it showed they didn’t want to . For us , customer service is high on the must have list .

4.5 / 5.0

Jul 2022

I wish I could stay longer

gorgeous facility, impeccable staff lovely location

the cost

4.5 / 5.0

Jun 2022

Exceptional

We loved everything! The most amazing hotel we have been to!

4.5 / 5.0

Jun 2022

Exceptional

Inside the room I'd like Kona coffee no Starbucks

4.5 / 5.0

May 2022

Excellent resort, beautiful architecture and nice white sandy beach

Ocean View Room

Options for food and flexibility with kids

4.5 / 5.0

Apr 2022

wonderful peaceful resort

beautiful location

expensive

4.5 / 5.0

Apr 2022

Overall it was great but just room rates are too pricey. But I think we had a free room upgrade. That was cool. Staff se

The white sand beach, pools and the hospitable staff. Very clean, big and updated room.

Location is far but very private and clean.

4.5 / 5.0

Apr 2022

Heavenly.

Room, bed, views, adult pool, beach, restaurants. Housekeeping, bathroom.

Meridia. Expensive, servers overwhelmed. Food ok; pricey. View spectacular.

4.5 / 5.0

Feb 2022

Stunning location but rude staff and hidden fees

The Westin is undeniably beautiful. We loved the water stations throughout the resort, the gym facilities, and the lovely staff at the pool serving food and beverages. The room was spacious and comfortable (amazing pillows!) and the pool and beach were stunning.

Customer service was far below expectations. Our initial contact upon checking in was cold, rude and unhelpful. We asked about parking details and she gave one word answers. There was no warm welcome or explanation of the property or amenities or offer to assist with any inquiries. After that, our interactions with staff continued to be less than ideal, with the exception of the people serving food and drinks around the pool. There is an additional $37 plus taxes daily resort fee on top of the nightly rate. They hand you a brochure outlining what this covers. Listed are the gym facilities, pool facilities, beach chairs, all the things you would expect to be included in your nightly rate. Also listed are the tote and water bottle that they give you upon arrival. It’s not a free gift or complimentary perk if I’m paying $40/day for it. Just include the daily resort fee in the nightly rate. Self park costs the same as valet which makes no sense. Parking is not included in the daily resort fee or the nightly rate so if you have a rental car, you will pay $30 additional daily for that.

4.5 / 5.0

Jan 2022

Not coming back, do not recommend

The location is perfect, the beach is really cool, that's the only cool thing about this hotel. Book yourself an air bnb somewhere else and go to public beaches you'll feel better.

The front desk staff is ridiculously ill mannered. They won't answer or be rude you when you ask a simple question. They had me pay 30 usd / day of parking without any prior warning from anyone. They tried to charge me breakfast every morning even though it was included in my initial booking. When arriving i got handed by the front desk staff a notice for a 37 usd / day "resort charge" which is insanely ridiculous at this price per night. This "resort charge" is supposed to give you internet and access to the pool, how pathetic is that ?

4.5 / 5.0

Jan 2022

magnificent place for our family reunion.

magnificent view as you enter. always outdoors (during this pandemic).

couldn’t get a reservation at the restaurant. difficult to get ride share from/to airport.

4.5 / 5.0

Jan 2022

Very good

the upgrade

the additionnal high tax cost per day, and for the parking/valet. the pricey breakfast buffet and a la carte menu

FAQs

How much does this hotel cost compared to others in Big Island?

The average price for a rental in Big Island is £291 per night. This rental is £49 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Westin Hapuna Beach Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Westin Hapuna Beach Resort. Enjoy the water!

Is The Westin Hapuna Beach Resort pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Westin Hapuna Beach Resort?

We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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££££

The Westin Hapuna Beach Resort

Hotel in Big Island, HI

Reasons to book

About this hotel

Amenities

Map of Big Island, HI

Nearby attractions

Available Rooms

The Westin Hapuna Beach Resort

Hotel in Big Island, HI

Reasons to book

About this hotel

Amenities

Map of Big Island, HI

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Big Island?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Westin Hapuna Beach Resort pet friendly?

What amenities are available at The Westin Hapuna Beach Resort?

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