Best Western Plus The Normandy Inn & Suites
4.1
Excellent(781 Reviews)Hotel in Minneapolis, MN
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
The Best Western Normandy Inn & Suites is centrally located in the heart of Minneapolis city centre. The hotel is 5 blocks from the Metrodome Stadium (Twins & Vikings), and the Minneapolis Convention Center.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Minneapolis, MN
Available Rooms
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double • 290 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double • 290 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.1
Excellent(781 Reviews)100% verified reviews
4.1
Staff was wonderful, friendly and helpful! The rooms were also quite comfortable, with clean bathrooms and nice beds.
The advertised high speed Internet was slow and unreliable on the fourth floor. I had hoped to get a bit of work done while there but had to give up when it took several minutes just to load up my email. Additionally the lack of a breakfast and a microwave added additional costs to my stay that, for the price, would have been nice to avoid. I probably won't stay again for longer than one night unless that changes.
4.1
It was very clean and beautiful.
Nothing comes to mind
4.1
The staff are nice and enjoyed the restaurant/staff there. The food is great! The room was comfortable and clean.
No complaints really. Room was overlooking pool and it was game weekend so there were guests at pool and in hall we could hear. To be expected unless they were in pool area after hours. I didn't look at the time though and closed shades to block out noise.
4.1
Great for families
4.1
Peter was great! Milk and cookies at 10 was fun, nice big pool area, clean rooms, we enjoyed the 2 room suite.
4.1
We hadn’t been told about room servicing on a couple of visits. When asked was told rooms were serviced every four days. After day five asked and told never done unless requested. Due to Covid. Which is illogical. Asked for TP. a few fresh towels and coffee. At the end of that day it still had not been provided. We did get some from the person at the desk then who was very helpful. Suggestion, communicate to guests. Even if not cleaning. Provide service for needed products on a regular basis. Something. Thanks
4.1
The staff was amazing!!! Cleanest hotel room I have ever stayed in, I was really impressed! The staff handed out towels as everyone walk in from the concert in a downpour! Really just wonderful and amazing. I will be staying here again
I liked everything!!
4.1
Liked pretty much all. No wifi?
Stayed 2 nights . No housekeeping on 2nd day
4.1
Staff entered room early in the morning as there was still several hours prior to check out, hot tub was closed down for the day and was unable to enjoy.
4.1
Location was great; we were able to check in early which was really helpful.
4.1
our stay was excellent.
n/a
4.1
The staff was very friendly and helpful. The room was clean and was close to the Armory for a couple concerts we were attending.
The second day when the room next to us was occupied we could hear through some doors that were closed. I believe they were for when bigger groups stay and need two rooms so they don't have to go in and out of each room. I think if they would add some temporary sound proofing in between the doors when used as a single room would have helped.
4.1
Nothing.
The price and the staff
4.1
They didn’t admit me to check in because I was late.
4.1
The location was great. I like that it was close to the stadium.
The ac was broken. It was 80 degrees in my room.
4.1
Very clean
Had to request each day for room to be cleaned
4.1
Everything
Pillows are small
4.1
I have always loved this hotel, it is beautifully designed with cozy rooms, and a friendly vibe all around. There is so much history and such a pretty view, it is absolutely my favorite hotel.
For the price I paid, the staff could’ve been more attentive. During my stay on the second night, I called down to the front desk and asked if I could get some extra towels. I was told no because they were “too busy” and “couldn’t leave the front desk right now.” I offered to go downstairs and meet them in the lobby to get the towels, to which I was told no again. I don’t think getting clean towels should be a hard thing, and it was very disrespectful. I’m not sure if I’ll be back, that really made me upset.
4.1
Very good location a bit of a walk to Nicollet Mall, and shopping but I knew prior to booking about the location. No big deal. I like the walk-in shower. I like the water fountain on the floors saves, money, and plastic bottle, and very refreshing. My room had a mini-fridge and that was nice to have for snacks.
When checking in person at front desk was surly. (Normandy had great front desk personnel a few years back what happened? Also broke a glass and it fell into the bathroom sink. I asked room attendant if they could clean it up. They did except the attendant just placed it in a plastic bag, along with the towel he used to wipe it up, and just left it on the bathroom sink counter. Also I asked if he could do a mop of bathroom floor just in case glass fell to the floor. I find pieces of glass on the floor. I don't know what happened to Normandy, they used to have great room attendants.
4.1
security was good
4.1
Good location. There are plenty of parking spaces.
4.1
The facility is always nice.
I had a 'party room' of adults in the room next to me who managed to party until 5 am. Since no one answered the phone at the front desk, I had to get fully dressed at 4AM to go downstairs and find someone. Even then, they continued to party, scream, slam doors, and act as if they had no understanding of a hotel. Staff has to be more on top of that. I'm not sure if I'll be booking this one again. The drive back home was super tough after having my sleep disturbed for 2 hours overnight.
4.1
Breakfest was ok, not many options or early opening hours. Would stay again. Ubers were always quick to downtown
4.1
The staff was very nice. We were able to take a shuttle to the comedienne's show. This was very nice as we aren't overly familiar with the area.
Housekeeping didn't touch our room. Generally, the bare minimum that is done is beds are made, trash emptied, and supplies (coffee pods, toilet paper, towels) refreshed. This didn't happen. I had to go to the front desk to request a roll of toilet paper and glasses (and was directed to the restaurant for glasses). There were no clean towels offered and no coffee pods provided for morning coffee. This is the first time I didn't leave a tip for Housekeeping.
FAQs
How much does this hotel cost compared to others in Minneapolis?
The average price for a rental in Minneapolis is £138 per night. This rental is £60 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus The Normandy Inn & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Plus The Normandy Inn & Suites. Enjoy the water!
Is Best Western Plus The Normandy Inn & Suites pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Best Western Plus The Normandy Inn & Suites?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.