Gaylord National Resort & Convention Center
Resort in National Harbor, MD
4-Star Resort
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this resort
Located 8 mi from Ronald Reagan Washington National Airport and 11 mi from Washington D.C., Gaylord National Resort & Convention Center is the premier resort in the Washington, DC Capital area.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of National Harbor, MD
Available Rooms
Deluxe King or Queen Room
1 King • 419 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
King or Queen Room with Atrium View
1 King • 419 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Executive King Suite
1 King • 850 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Double Queen Room
1 Queen • 419 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Atrium View, Guest room, 1 King, Atrium view
Beds not specified
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews5.0
Loved every moment spent there this Thanksgiving weekend.
Nothing. We loved everything!
0.5
The indoor & outdoor scenery is beautiful
I prepaid for my hotel and requested an early check in.
Once I arrived an hour early my hotel room was no longer available and then I was switched to another room when I enter the room it was not clean and ready for new guests. The cleaning crew had not clean the room from the previous guests.
5.0
I have stayed there multiple times. They have maintained a standard of excellence.
Nothing
5.0
The views were incredible. The decorations were festive and beautiful to look at.
Paying additional fees to park when you are already paying premium amounts to stay at the location.
5.0
We came for the ICE christmas show and decided to spend the night as well. The hotel is gorgeous and spacious, absolutely LOVEE the ice experience!!
The restaurant was too crowded so the service was slow.
2.5
Clean hotel.
Hickory restaurant had nice offerings. My meal was $350 and very good. However the bone marrow was lame. In fact There really wasn’t any marrow at all. Crumbs at best!! I expressed this to the waiter but he blew me off as if it were a joke and didn’t offer any replacements concessions. Whatever.
Checkin was horrible! I’ll never come back! And this is sad because I’ve always wanted to stay here, but this will be my first and last!
None of the pre-Checkin emails worked. For example I wanted to buy Ice tickets based on the email advertisement you sent a day or two before checking in. Well, it didn’t work because there wasn’t a code in the email. so why did you even send it to me?
A separate email issue was the check-in button that invited Me to check in on day of arrival. It took me to my Marriott app, but nothing was there. I went round and round and round in circles before finally having To make two separate calls before getting it sorted out.
$43 for parking is DUMB!! You’ve probably made Enough money on parking fees to build 10 hotels. There’s no reason to charge what you do for self parking. It’s nothing more than just greed!!
Spa prices are just stupid!! Flat out rip off! I have no idea how your conscience allows you to charge what you do not understand how you even stay open. Literally the biggest scam in history.
Pillows were terrible and there wasn’t enough of them.
5.0
I came a few days early to ask to have specific things put in the room for our anniversary. The arrangement was more than i requested.
N/A
4.0
Staff was excellent lobby was very welcoming and a lot of food options within walking distance
Could use some updating eventually. For the price of the suite was reasonable. Just felt a little dated
4.0
Rooms were clean and comfortable, hotel was beautiful, staff were nice , friendly, and helpful.
The price was kinda expensive for noting to be included, the pool wasn’t what I was expecting.
4.0
This high corner room was spacious, quiet, peaceful, and just plain lovely. Overall view was amazing, room was always very clean, loved the bath and shower stall, bed was nice and cozy (I usually like more pillows) and the small desk space was perfect my computer setup. I do hope Despenza events continue at your hotel.
I did want an extra blanket on the sofa when watching the TV, upgrade the coffee machine (I drink a lot of coffee), food choices for room delivery were somewhat limited.
4.0
I love the hotel and the on-site club and restaurant.
The hotel is beautiful rooms are comfortable.
Staff for the most part are very friendly.
I called guest services asking the young lady how to locate c the menu for room service at 3am. So she walks me through it twice but didn't mention room service was close!
At the price, the gaylord should have 24 room service ! Like a set menu.
The young man who checked me in was very informative and courteous. Didn't use calet because it was full but the valet guy a sweet heart and very informative.
1.5
Sauber, freundliches Personal, ausser Empfang
Zu laute Musik am pool, keine Sonnenschirme,
Viel Verschleiss von Resourcen, plastic statt Glas, , kein Buffet, kaum vegetarische Gerichte,
Sehr teuer speziel für übliche Sachen
5.0
Comodidad habitación , excelencia de instalaciones en el baño
La comida , no fue buena , estaba en el evento del Dr Dispenza
0.5
The Property was EXCELLENT
It’s wasn’t the property, it was the night shift employees, my husband is a VETERAN, we caught Gaylord Bus to MGM, we came out to caught the bus back to Gaylord, we wait 1hr 1/2, an there was no bus, we call back to Gaylord they put us on hold for 10 minutes never came back on the phone, 1 the employees @ MGM, help me to download Urber so they could come an pick us up, an now my husband is sick from being outside last night for 1 hr 1/2, cause they said the bus was coming an there was no bus, we have talk to the bank to stop payment to Gaylord, they didn’t apologize or anything they laugh at me an my husband when we walk away. They really hurt my husband feeling, 😔
5.0
The king-size bed was the most comfortable bed I have ever slept in at a hotel.
The shower was most exhilarating.
Parking cost was outrageous, especially for outdoor parking.
Parking facilities.
5.0
I enjoyed the location of the hotel on the harbor. The staff was very pleasant and helpful. Mr. Shields checked us in and displayed such professionalism. The rooms were nice and clean. Self parking garage well maintained.
My only dislike was the air conditioning vent was over the bed which made the air blow on your head.
4.0
Atrium room
Atmosphere
Gym
Free amenities *( coupons)
Shuttle to MGM & Outlets
Accessibility to the Marriott across the street to their after hour convince area for snacks and toiletries.
The grounds are nice and walking distance to shops and eateries.
The Harbor is in walking distance, and the Capital Wheel is also a nice touch.
The lounge / rooftop club was closed the entire holiday weekend, leaving little entertainment on site.
2.5
ubicacion
desorden cerca de habitaciones, copas quebradas en pasillos de las habitaciobes
muy cari, sin desayuno y denasuado ruidoso
piscina no se usa gorro protector
4.5
Good location and facility was nice
2.0
The rooms being in the same venue as the convention was really handy. Rooms themselves were fine
SO much. The market food was TERRIBLE. Mouldy salad, mango too hard you couldn't bite it. Nothing was open to buy - do you not eat breakfast or lunch? Why on earth does nothing open until 4pm? As if our days at the convention weren't long enough but to do them without food was so bad. Even in the surrounding area 90% of things are closed. You're only real option is to Uber Eats in everything which vastly ruins the experience.
5.0
Very Clean. The fitness center was amazing!
Nothing
5.0
It was a great property with lots to do
There’s nothing to not like.
5.0
Rooms were very spacious and beds were comfortable.
4.5
We were upgraded due to being Marriott members and our 7th floor king room overlooked the atrium and we had a great view of the harbor as well. We were given a bottle of champagne and a few snacks upon check-in.
The toilet paper & tissues were very poor quality (very thin and not super soft or durable). I definitely didn’t expect a resort of that caliber to use the cheapest toilet paper & tissues on the market.
The toilet/shower room was too small. I don’t like squeezing around the toilet to get into the shower. My leg touched the toilet and that grossed me out.
Upon booking the room, the site asked if there were any accommodations/special requests they could assist with. I wrote in this section that my husband and I were celebrating our honeymoon and would it be possible to make the room look special with rose petals, a bottle of champagne and maybe a note of congratulations. Not only were none of these special requests met, but when I asked about it upon checking in (as I wanted to surprise my husband), the gentleman at the front desk had no idea what I was talking about. He ended up giving us a bottle of champagne, but it would’ve been nice if it was already in the room.
5.0
The pool and hot tub
There wasn’t one thing I didn’t like
4.0
Beautiful
Spacious
4.0
The rooms were clean and spacious
PARKING IS NOT INCLUDED
$541 for one night at the Gaylord
And they add 39.50 for you parking extra
That really is a ripoff to me
Next time I go to Hampton Inn or the WESTIN wich both have great breakfasts
3.0
Beautiful resort
There was no luggage carriers on-site. No remote wheel chairs available, no available staff to direct you to the appropriate floors A,B, C wasnt helpful we were lost Entire stay trying to figure out what side was our room etc. there were 3 large events Wedding, Rwanda Events
2.5
The views.
The lack of cleanliness throughout the facility. Trash, paper in various areas. The trash can outside the resort were full/overflowing when we arrived the first night. Kids running thoughout the facility. We had dinner at the Old Hickory which was nice, but after dinner my husband and I went to have drinks after dinner in the lounge at the Old Hickory and there were a bunch of kids with no adults around in there playing, pillow fighting and yelling in there. We had to report this to the manager and he had to go get their parents. I felt like I was at a Disney resort.
4.0
Clean
Food was awful and overpriced
4.0
Good good but not enough food venues for the huge crieds
More food venues. More cocktails
5.0
The activities there were amazing. Always something to do. We ate at Old Hickory and had an exceptional meal. The room was comfortable, spacious and extremely clean. The bed was very comfortable. The complimentary shuttle really helped with getting around and not having to drive.
The traffic getting out of the hotel on Saturday was extremely busy. It took awhile. Other than that, what’s not to love. Everything else was great.
5.0
It was beautiful!! The staff was excellent. All the staff was committed to their jobs. The check in lines moved so fast. The Bell service was excellent!!
It is very pricey
5.0
Everything
5.0
Everything
2.5
Clean room and comfortable bed
No hot water in shower and only lukewarm water in sink for entire stay.
4.5
Love the hotel or the light show
The service and food at social harbor sports bar
4.0
Location
To begin with, the lack of food options available during the day and the hours the different eateries were even open forced us to go out of the hotel to eat. Also, a reservation have been made a month ago by another family member at a restaurant to celebrate a birthday and the restaurant was not even open on the day they had the reservation. They only found this out when they were trying to call to confirm and got no answer. When they booked they had been told if we failed to show they would be charged $20 per person -the reservation was for six people.
To have places totally closed for 3 days and other places not open until 4:00pm is inexcusable for people coming to the Gaylord on Thanksgiving week.
This is a very busy week and families want to come to see the ice exhibit and enjoy your facility and it was quite disappointing and is the reason I would have to think twice about ever returning to this Gaylord establishment.
I have gone to the Gaylord in Orlando many times and unfortunately, there is no comparison. I was anxious to return to this location with other family members and it was not the same as when I was here in the past.
The sweets restaurant on the way to the ice exhibit offered homemade eggnog (we saw the sign out front) and we were looking forward to this. First we were told it would open Tuesday and then when Tuesday came it was Thursday when it would be open. It actually ended up opening on Wednesday and other members of our party sent us a photo because we had already left the building.
I also feel that guests should have been advised that the pool was closed BEFORE they arrived. Not every guest checking into the Gaylord at this time of year is there for the ice exhibit and an amenity such as a pool may have been the reason families chose to come at this time of year.
5.0
I love with you, and there are so many things to do in the area. Food and entertainment available so that you don’t have to leave the hotel.
I had to ask them to bring linen for the pull out bed. The linens were not in the room.
FAQs
How much does this resort cost compared to others in National Harbor?
The average price for a rental in National Harbor is £294 per night. This rental is £192 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Gaylord National Resort & Convention Center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Gaylord National Resort & Convention Center. Enjoy the water!
Is Gaylord National Resort & Convention Center pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Gaylord National Resort & Convention Center?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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