Courtyard by Marriott Charlotte Lake Norman
3.4
Average(48 Reviews)Hotel in Cornelius, NC
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Situated 6 km from Discovery Place Kids, Courtyard by Marriott Charlotte Lake Norman offers 3-star accommodation in Huntersville and has a terrace, a restaurant and a bar.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Map of Cornelius, NC
Nearby attractions
Available Rooms
King Room with Sofa Bed
1 King • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Double Room with Two Double Beds
1 King • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room with Spa Bath
1 King • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Suite
1 King • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Queen Room with Two Queen Beds - Hearing Accessible
2 Queen • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
3.4
Average(48 Reviews)100% verified reviews
3.4
The area seemed safe.
The phones didn’t work. The pool was closed. The toilet did not work properly. I told the person at the front desk and I was told someone would come by repair it. The only thing I received was a plumber. As soon as we woke up Sunday we checked out at 6:20a.
3.4
room was large, beds and pillows clean and comfy
the ice machine was out of order, the pool was out of order, it took a half hour to check in because they were waiting on a clean room.
The front desk couldn’t find my reservation even though I had booked weeks ago on booking.com, then after 10 minutes said it was because I must have typed my name in wrong. Booking already has my info so I don’t type my name in anywhere…
3.4
Location was good
Pool inside did not work travel of the month before a pool did not work refrigerator did not work awful state
3.4
Location
Ice machine broken on second floor. The pool was  out of order, which was one of the main why we were staying there. my room every time the AC kicked me off there was a loud bang. My bed was very uncomfortable, leaning to one side.  In my families room. Remote control did not work changed the battery still didn’t work.  the Internet did not work.
3.4
Clean
Pool closed. No discount
Not good with kids
3.4
Clean and easy to find. Walking distance to food and activities was good
There is no bar. It advertised as a nice place to get a night cap but only had pizza, sandwiches
3.4
I never got to stay. They couldn’t pull up my reservation from you all.
3.4
guy at check in rude not helpful. was charged wrong amount took out on account when we asked to pay at check in. TV didnt work phone didnt work and pool was out of order.
3.4
convenient and nice looking lobby. the lobby was so inviting.
The king mattress was too soft like you were sinking down into it and there were stains on the pullout couch mattress When we checked in I told the lady I wanted to pay cash and she said I could do that when we check out but the next day a different lady said we could not do that so it was like they didn’t know what they were doing.
3.4
I didn’t eat breakfast
There was nobody around to have the breakfast
3.4
it was clean
NOT the quality of a Marriott
outside patio area with old furniture some of it cracked and broken
phones didn’t work
pool closed
small shower with door to enter on wrong side
slow toilet needed more flushes to clear
toilet too low and small
laundry dryer broken
NOTHING FIXED IN A TIMELY MANNER
uncomfortable bed
important USPS package left in their mailbox I told them multiple times I was expecting it before they checked their mailbox
clearly not any value for what I paid I was going to stay in a less expensive hotel but opted for this to be with family and I trusted that as a Marriott it would be worth it. it was not
3.4
Contradicting information of the lobby staff: When I asked for pre check-out due to leaving to the airport next morning at 3 am I was confirmed it wouldn't be necessary since the counter would be available 24/7.
Next morning at 3 am there was young lady at the counter but she told I'd need to wait another 30 minutes due to non availability of the computer. The lobby - staff (young lady) wasn't willing to note by Hand all information to put into the computer later so that I could leave in time; I had to do it. Poor performance of her! ☹️
Exactly to avoid such things I'd asked in advance…
3.4
the cleanliness and convenience
the pool area was small, and didn’t have much room for sitting
3.4
location
Hotel room was old. Needs to be totally renovated. Lobby was nice looking but totally different inside rooms.Had to change rooms 3 times. Very disappointed
3.4
I liked the location of the hotel. Plenty of parking.
The bathroom had a weird body odor type smell. The pool was closed for maintenance-the indoor pool for the kids was the major reason I chose this hotel. I booked a king room but was given a queen room. The hotel was full so no way to change rooms. The front desk staff were not very friendly and seemed bothered when asked something -especially the male at the front desk.
3.4
It was a nice room
The pool was closed . And upon arival woman at desk said she didnt have my reservation . I showed her my name and id and comformation number 4 times. And she said she didnt have it . Tried to sell me more exspensive rooms . Then i was ready to walk out and she conviently sais she found my room???? The next morning i asked for a discount because no pool . And the young girl at desk was friendluer than woman the nigjt before . She said manager was not there but printed a note out for manager . And no discount havnt heard from a manager . Will not stay there again!!
3.4
The location was perfect for the reason we were there.
The pull out couch was made for smaller children. My children are 12 and 15. They were very uncomfortable and they didn't get much rest because the bed was extremely too small.
3.4
location
my family and I had a horrible experience staying here. I would never recommend them.
3.4
It was in a good location
I booked my room and got all the way over there only to be told that I didn’t have a room that night after I have traveled a long way and so did my guess only to be told we DIDN’T have anywhere to stay that night, and we missed the Carolina game which was one of the reasons we booked.
3.4
No hot water. tv did not work. and no refund
place was so dirty
3.4
The room was excellent as was the front desk staff . However when we called to make the reservation Booking.com we were told the pool was open breakfast would be served the restaurant was available and the bar was open. Unfortunately all the above were not available since the facility is being remodeled. Had we known that we would have certainly gone to another courtyard
So we ended up paying for a room that didn't have the full amenities as advertised. Doesn't really seem like the Marriott standards we were accustomed to for the past 40 years.
Your thoughts?
See above message
3.4
Room was nice and bed was comfy.
The pool was closed.
3.4
The look and staging. Cleanliness of exterior and interior.
NO SLIP PROTECTION STRIPS ON TUB. I actually FELL when moving forward to put soap on my wash cloth. The grab bar was TOO FAR away.
Our commode had problems flushing properly.
Staff in reception area and the lack of an open bar or food area was disappointing.
3.4
Everything
No food, Pre order food is expensive, and Bob evans is right next door so that was a better option
FAQs
How much does this hotel cost compared to others in Cornelius?
The average price for a rental in Cornelius is £168 per night. This rental is £110 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Courtyard by Marriott Charlotte Lake Norman. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Courtyard by Marriott Charlotte Lake Norman pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott Charlotte Lake Norman?
We found 12 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, fireplace, and smoking allowed.