JW Marriott San Francisco Union Square
4.1
Excellent(292 Reviews)Hotel in San Francisco, CA
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
About this hotel
Located in San Francisco’s vibrant Union Square, this hotel offers air-conditioned rooms with chic, modern furnishings. Guests can enjoy a drink and a meal at the on-site bar and restaurant. Fisherman’s Wharf is 2 km away.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of San Francisco, CA
Available Rooms
King Room
1 King • 355 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
King Bed with City View
1 King • 355 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
King Room - Club Lounge Access
1 King • 355 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Studio Suite
1 King • 462 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Queen Room with Two Queen Beds
2 Queen • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.1
Excellent(292 Reviews)100% verified reviews
4.1
Great location and nice room that's about it. I expected much more from a Marriott hotel and with that price tag.
The feeling is that the breakfast which I paid for was designed intentionally to get you spent more as it wasn't mentioned on booking that it's only a daily $30 in a super expensive restaurant. (Simple cappuccino is $19 without a tip).
Staff at the reception and restaurant are not friendly or willing to help.
4.1
Location is great. Room is clean and nice.
No free wifi. Parking is expensive.
4.1
Ubicación
No había comida 24 horas
4.1
The amenities were great and there were a lot of added bonuses like free drinks, food, cable car tickets, and bike rentals. The staff was so helpful and polite. We were treated really well.
NA
4.1
Spacious rooms
Door to shower was difficult to open and close
4.1
The beautiful, clean atrium, and the friendly and courteous staff!
It would be so nice to have some type of complementary breakfast!
4.1
Ubicación
Trato del personal y peor si no dejas propina
Cobran de todo
Estacionamiento muy caro $83 usd diarios.
Decía desayuno incluido y en realidad solo te dan un crédito por $60 usd que básicamente alcanza para un solo huésped.
4.1
Everything ~beautiful location, wonderful staff, Most beautiful and comfortable room.Free cable tickets and hotel bag~
4.1
Location and price
Clean and modern
4.1
It was very close to union squire and a variety of restaurants on walking distance.
The charged us $25 per room per day and asked us to use it in hotel restaurant. this charge was not mentioned clearly at the time of booking through booking.com. The system kept charging my credit card nearly on a daily basis for small amounts and when I checked with them they said this is an automated charge by our system to maintain deposit!! They charged me daily for the mini bar which I didn't use. I had to check with the front desk every two days to remove the extra charges on my credit card. I had to extend my stay so I did a new reservation. They charged me for the checkout and check-in date twice. When I checked the bill and asked them they gave me the same answer that these are automated transactions by the system!! So if you do not check your bill they will wipe your credit card. They almost used my whole credit card limit for their transactions. They charge us too much money with no service at all. WIFI was not free so we called the front desk and said it is free click on the $14.95 daily. then we discovered they charged us $14.95 daily for each room for the WIFI. House keeping are very slow an cleaning is not efficient. They don't have clean my room tag to hang on the door to request room cleaning. We go out early in the morning and we come back around 1:00 pm and the rooms are not clean, we called them and the answer was that the hotel is fully booked!! another day they answered that there is many checkouts and they are a priority!! What kind of a hotel doesn't know how to manage the hotel capacity. we had to call them everyday to request housekeeping. The first night the AC/ heater was not working in one of the rooms, it was very cold we couldn't sleep we had to ask for extra blanket. The blankets they use are very light they don't make you feel warm, I had to wear socks. I had to call them the next day to send maintenance. I spent half of my stay calling them and checking my bill with the reception.
4.1
The location is right in the middle of town and has easy access to all tourist spots….the valet service was excellent.
More food options … especially late night
Crime seems to be high in the area and at night feels unsafe
4.1
The Location as well as room size were good.
Although I had booked for 2 Adults and 2 kids inclusive of breakfast, I was informed at the reception that the breakfast applies to 2 guests only and each guest is entitled to a breakfast allowance of US$ 25 each only. Anything consumed beyond that shall be charged. This was never mentioned in our booking.
Although the rooms were probably renovated but the headboard for beds is a big mirror which has not been changed and looks rusted and very old.
4.1
Location and it being a JW marriott hotel
The assumption of it being a Jw marriott, service would be excellent but i was wrong.
Staff were not friendly at all!!!! Compared to the marriott union square and both being a marriott property, this JW staff were very obnoxious, unfriendly and not welcoming.
The marriott union square staff are far more friendly, more accommodating and more approachable!
We stayed at the studio suite and the air condition unit was hitting us straight at our faces!!!
4.1
Clean, quiet and great staff
Fitness room needs updating
4.1
Great location. Nice clean facility and rooms.
A bit understaffed. The hotel has only one porter to help with the luggage which is a bit tough for a 20+ floor hotel. They charged and extra 25++ USD per room per night (we had 3 rooms for 2 nights) and called it “destination fees”. It was not something I was aware of in the booking details, and it had to be used towards expenses in-house like room service, restaurants etc, but the reception staff refused to let me use it on check out day claiming that it’s the hotel policy (even though this was never explained nor written anywhere on the document handed to us). Also, the hotel insisted on charging a hold on my credit card of 150 USD per room per night to cover incidentals and refused other options like clearing minibars or locking the account so we can pay for what we buy when we buy it. Overall, not a very pleasant experience.
4.1
Tried to order breakfast up and they said it would be a 2 hour wait. No way that's sustainable.
4.1
Needs robes.
4.1
Location is very good, 1 block from union square, very close to market street and the street car main stop,walkable to chinatown. The Hotel inside is beautiful, Room is VERY spacious, gets cleaned everyday. Coffee maker is really good, pods gots refilled everyday as well as water bottles. Hotel Staff is all ver nice and friendly, no complain about anybody. You get $25 voucher to use everyday on room service or restaurant, free dessert everyday from 7-9pm, also got 2 free tickets to use on street car!!
Awesome Hotel, if I ever go back To SF , will definitely book here.
Thank you JW Marriot
The fee you have to pay per day plus tax which is non refundable, and the $150 per day that they put on hold on your card which is never mentioned when you book, I think it should be mentioned so you are prepared for it.
SF has TOO MANY HOMELESS PEOPLE, so be prepared, nothing the hotel can do about it
4.1
Staff was super friendly and it was a beautiful hotel perfect for a romantic set up
Loved everything about it
4.1
The breakfast was amazing
4.1
Everything. Place was very nice, clean, and accommodating.
Loved everything.
4.1
The room was spacious enough. The queen beds were very comfortable. The shower was great and the bathroom was very spacious as well. The location of the hotel in Union Square was excellent. The hotel was very close to shops, restaurants, and local transportation.
The toilet area did not have a door for privacy. There was no trash can in the room just in the bathroom. Would have liked to have a full room service menu in the room itself.
4.1
accessible
none
4.1
locatia
fff frig in hotel si in restaurant
FAQs
How much does this hotel cost compared to others in San Francisco?
The average price for a rental in San Francisco is £162 per night. This rental is £48 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at JW Marriott San Francisco Union Square. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is JW Marriott San Francisco Union Square pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at JW Marriott San Francisco Union Square?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.
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