Hyatt Regency Rochester
3.4
Average(363 Reviews)Hotel in Brighton, NY
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hyatt Regency Rochester is accessible from the Frederick Douglass Greater Rochester International Airport, as well as train station, bus station, all within 4.8km radius. The hotel is 950 metres from Strong National Museum of Play.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Brighton, NY
Available Rooms
1 King • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
3.4
Average(363 Reviews)100% verified reviews
3.4
Perfect location to stay for the family event.
The pool was closed for maintenance for two days which we were not informed about and a reason for picking the hotel.
Room not cleaned when requested.
Promised a free night which never materialised and very difficult to chase now back in UK.
3.4
The convenience of the location and the availability of the room.
3.4
It was very convenient to the event venue .
There were people from all over the world and there was nothing open for food and there was no microwave in the rooms . The water pressure in the showers was like taking a piss . They said restaurants were none to see a coffee bar closed . This is 2i in the afternoon . I felt so sorry for the people the hotel. Holiday inn had better amenities .
3.4
Beautiful interior, exactly what you expect for a great price and wonderful city views.
The bar and restaurant areas had a great atmosphere. Close to my activities and wonderful views from my room.
3.4
Location to the arena.
They took my bags from my room and changed the card key so I had to go back and forth to get into my room. I will never recommend this hotel.
3.4
Dirty and very noisy. Crack in shower tray, shower doors wouldn’t close, foyer and entry were dirty with trash around. Expect more from a Hyatt.
3.4
would have prefer healthier choice, like yogurt, better whole grain bread and pastries at your buffet
3.4
The view from the 24th floor was great. Room was clean. Tons of outlets for charging and lots of lighting. The beds were comfortable.
The noise. The elevator ding was extremely loud and woke me a few times when the elevator came up. The AC made a huge chunk noise when it stopped and started. The shower head was eye level with me, meaning I had to bend to wash my head, I'm 5'8". Whomever they booked above me moved chairs around a ton and that was obnoxious. Finally, the cleaning staff just walked in my room on the second day. No knock or anything.
3.4
The location was good.
The room was quite dark even with lights on. Because there was door between mine and the room next door, I could hear the other guest an awful lot, especially when they put the TV on at 6 in the morning.
One of the day there was no cleaning.
3.4
No breakfast unfortunately, convenient parking garage.
Room was on 8th floor. Lots of outside street traffic noises.
3.4
great location. staff very accommodating
parking
3.4
Didn't know they had breakfast and would've liked to have that they should've told us. The parking was very hard the passes didn't work
The parking passes didn't work for us
3.4
The location and the staff. It’s always easy with the staff
The microwave was clean lol and they had no plates.
3.4
room and view were nice, location was good
we picked this hotel for the pool and it was closed, we were not told this until we discovered ourselves. No coffee cups in the room, very few towels.
3.4
beds were comfortable & it was close to where we needed to be for our daughters dance competition
we arrived 10 mins before check in & were made to wait since it wasn’t check in ( I mean really ? mins before 3 pm ) . Their pool wasn’t open at all & no one at check in told us , the bar tender at the restaurant bar was rude and their elevators to the parking garage smelled like marijuana .
3.4
comfortable and cosy with helpful staff
There were quite a few noisy guests coming and going after midnight that woke us up.
3.4
none
shower didn’t work
3.4
I stay here two to three times a year. The last two times I asked for wake up call to catch my plane out. Both times no call. This last time I even made the request at the front desk. I was assured the wake up call was correct. Front staff needs a lesson in customer care as been the case every time I stay here.
3.4
Room was clean
Had parking ramp That connected to the hotel
The restaurant they had connected had great room service
No microwave
Also room was very dark near door
Front desk people wasn't that friendly
Even housekeeping was not friendly very rude
Also safe was broke in room
No ice machine
3.4
Food was adequate. Decent quality.
The service. For Friday night dinner, never got asked how everything was. No coffee or water refills. On Saturday, unable to get coffee after 5 p.m. when Starbucks was closed. We were told to go to the vendors in the ballroom area but they were closed.
3.4
modern, clean, upscale
front desk staff during checkin was not very nice. made us feel not welcome. initially told us he couldn’t give us the king bed we booked, before another staff member stepped in and confirmed we would get the room. the whole checkin experience left a sour taste to what otherwise would have been a 10/10 stay.
3.4
Near the attractions, parking available within hotel nearby, starbucks and restaurant on site. Water, tea and coffee are provided.
1. Cleanliness/Old outdated furnitures and bathroom. Bathroom tiles especially the tub has visible molds on the sides. Windows are dirty and sidings has visible molds as well. Health hazard!!! Bathroom has no ventilation you can suffocate by showering inside definitely our stay is a health safety concern. 2. No towels!! 1 towel for 3 guests?? I have to request on our check in. 3rd. Overcharge w/o informing the occupants! We booked it a month or even longer, requested for early check in, we checked in w/o front desk telling us we were charge additional $50!! plus so many extra hidden charges. Totaling almost $400 for 2 nights! I booked early to save it was just almost $300. We paid at check out $400!! and they're lying by telling us we were informed. Wouldn't even asked if we were. Nobody even checks if we needed anything the fact that we stayed their more than 1 night, simple as if we need new towels or what. The Lobby is nice but room definitely is poor.
3.4
The whole atmosphere was great!! Clean and Nice.
3.4
location
hot tub wasn’t working.
FAQs
How much does this hotel cost compared to others in Brighton?
The average price for a rental in Brighton is £121 per night. This rental is £34 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hyatt Regency Rochester. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hyatt Regency Rochester. Enjoy the water!
Is Hyatt Regency Rochester pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hyatt Regency Rochester?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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