quiet

old

Air conditioner was the best. We left something at the hotel and Marian abd her manager went above and beyond for us. Thank you.

The elevator.

Cleanliness of the room. And the complimentary coffee in the reception area.

This is the hotel I like to stay at when traveling for work, The staff is friendly, the rooms are clean and comfortable and it's located close to lots of restaurants and the expessway.

Bistro restaurant service was great and convenient. Hotel employees were exceptionally nice and helpful.

Nothing at this time.

Size of room. Bar downstairs

Shaky housekeeping(cleaned without permission everyday). And didn’t change bed once. floor in shower about to give way

Booking.com was unable to get me the room. After 3 agents failed to get a room, I walked up to the front desk and Gita room on my own and saved $50.00

The 3 hours waisted dealing with Booking.com in trying to get a room.

The hotel and the location are great for me! I stayed a total of five (5) nights and have stayed many times before at this location and that's why I continue to stay there.

On the second day I was there I took a Post It note to the front desk as I couldn't call them because the phone wasn't working. I even left a note on the coffee pot for the cleaners and they just cleaned up the area and left the coffee pot. So much for trying to communicate to employees and expecting them to communicate to others in the hotel. There were 3 items not working, 1)TV remote, 2)the phone (yes, it was plugged in and could get a dial tone) and 3)the coffee pot leaked as soon as you put water in it. I was told that they would replace the coffee pot, which they did, but nothing else got fixed. I used the coffee pot and thought that the cleaners would refill the supplies, but that didn't happen. I even specifically put the trash can next to the coffee/condiments to identify what had been used, but they didn't even touch the area or put away the coffee machine for the next 3 days. On top of that I couldn't call the front desk to tell them as the phone didn't work and why shouldn't I have to look up the number on my cell phone to call them? Really just wanted a coffee first thing in the morning. If you're not going to have working machine or enough supplies, then don't offer or put them in the room. Not sure that the front desk felt empowered to fix and/or notify me of the status.

friendly staff

NA

Small television wasn't properly hung on the wall