Everything was good with the exception of the breakfast area that was not clean and the waffle machine not functioning properly. Also missed the fresh fruit. The bath tub was not washed, just kind of "rinsed". Reservation was made for King size bed and got a double Queen.

Price and location.

Overall facility is run down, but my room was clean and the bed was fine. Lobby restrooms were out of service. Breakfast did not look good at all, was only able to make some tea. Desk staff both evening and morning were friendly.

The location is in a great area with restaurants and a gas station in walking distance and a few minutes away from the South Park Mall.

We had no phone or clock in our room. the property smelled like mildew and needed some febreeze or something to clear the air. Two lamps in our room didn’t work and we had to take the stairs to get to our room with all our luggage. Needed more wash cloths only had 1 for 4 guests. Carpets leading to the room were visibly dirty with crackers and chip crumbs present.

The hallway smelled.

We appreciate the value of double bed and the very reasonable price. Our second bed matress needs to be changed--low in the middle. Breakfast was ok but would like real eggs boiled or a chef for specially prepared. Glazed donutes would be great but the cupcakes were good. Coffee was excellent. Thanks for providing a room at reasonable price near the front as requested. We plan to visit again soon.

We were able to stay for 4 days and not be disturbed except for the one night Fire Alarm and he didn't know how to turn off. The bed linens were great. I'm allergic to some soaps and had no problem. Liked having coffee in the room and the water was hot--great shower. I heard someone ask for a ride to the airport which was not available. Told they needed a taxi and you are maybe 3 miles away.

clean good hot water

bed was terrible

I was charged twice for a one night stay how do I get my money back my name is William d Young stayed there the 12/27/22 I was charged for 12/27/22 and 12/28/22 Please help me get my money back

n/a

the bathroom was not cleaned. neither was the room

They were updating the building and I loved the new colors.

no elevator

Check-in was pretty quick. Booked through Booking.com, showed up, signed the pet waiver, and checked into our room.

We noticed that this hotel was much emptier than it had been in the past several stays here on our trips back and forth to visit family, but we figured it was because we were travelling during the week. As it turns out, they don't have a maintenance person on staff anymore and the one they have now "comes when he can". Our room keys didn't allow us in the door we were told to use, so I walked around to the other side where I found a door completely unlocked. We went to our room and found the key wouldn't work in the room so I walked up front to get them re-coded. The room we were assigned was filthy and had lightswitches that were so dirty it was clear they hadn't been cleaned or serviced. The tub's faucet was running when we entered and couldn't be turned off. I went back to the front desk and found that there wasn't anyone there, called several times while waiting, and someone different finally showed up through the front door. They apologized for the room, let me know it about their maintenance person not working there anymore, and gave us another room. We moved all our things (and our dogs) into the second room and found out that the toilet didn't flush. I went back up to the front desk and told them we were going to stay elsewhere. When I asked for a refund I was told that because I booked through a third party they couldn't issue a refund but they could check me out. I asked if checking me out would indicate that I actually stayed and they said they'd pass this to the manager the following day to make sure we were refunded. I still have the pending charge and have heard nothing back from them. I was so shocked by the rooms that I never got any photos, but we booked at the Hampton around the corner and had a wonderful stay there.

stay here often

Hotel is getting old noticedcmirror in bathroom needed to be replaced as the silver was coming offvon edges some paint on doorcwas chipped. On plus aide hotel was very clean😁

the heater in the room didn’t work

location

the room we were sent to was not clean. the room had not be cleaned from the previous guest