Being welcomed by Chris at the front desk and cookies available with a nice hot coffee station on arrival. It was late and we were tired. She made an extra accommodation for us so we were able to enjoy the hot tub for a little bit before bed. The facilities were clean, the beds were comfy and the staff was very friendly. Breakfast was very good and there was a wide variety. If I ever travel to Ohio again, I will definitely stay there.

Nothing

Very clean and comfortable!

Clean and modern

Nothing

Breakfast was ok. Eggs tasted like re-constituted

Upon arriving I parked, unloaded, and was about to head in to check.in when I realized I locked my purse and keys on my drivers seat. I will have to say, parking under a light pole that was vigorously flickering did not help, making me try to rush inside to get away from the light, which was bothering my senses. I went straight inside to ask the clerk if they had a special gut they call, when this kind of thing happens. She laughed at me, and said ummmmm no. You'll have to call someone. She had 0 care in the world that I literally had no purse, credit card, car keys, with me or my situation. She only wanted to check me in and move on. I then called AAA where that consultant told me to call the sherrif, because she would hate to see me have to pay to become a member and pay for same day assistance. So I called the city's non-emergency number, and was told they couldn't help because I was out of their jurisdiction. So I called a tow company, and after 2 hours of this mess and standing in the flickering lighting I was able to finally pay $89 for someone to finally help me. I would like to honestly feel like I am an appreciated customer, and that I matter. Getting a room stay reimbursed or a CODE for a future stay seems like a very reasonable gesture. I was rushed inside the building due to the broken flickering light pole.

We used the room for one day, I really liked the space and the size of the room

nothing really

The weight room and the hot tub. Also a great breakfast.

Nothing to dislike about this place it had everything we need

Great value for the price. Very clean, great breakfast.