Doubletree By Hilton Mt. Vernon
4.0
Good(349 Reviews)Hotel in Mount Vernon, IL
4-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Just off Interstate 64 and Interstate 57, Doubletree By Hilton Mt. Vernon features guest rooms with free Wi-Fi. A complimentary continental breakfast with hot items is offered each morning.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Map of Mount Vernon, IL
Available Rooms
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.0
Good(349 Reviews)100% verified reviews
4.0
Having an indoor pool
Room was overpriced, needed maintenance , carpets needed shampooing, and the breakfast was very basic. We got tickets to go to the buffet at the restaurant that was in hotel. This is supposed to be a Hilton like top of the line. We stayed last month at a staybridge that had pull out couches and extra furniture to accommodate kids. We won’t stay there again if we can find somewhere else to stay.
4.0
N/a
You really need to have a self serve coffee station in the morning.
4.0
Nice pool, great restaurant employee Tyler and good continental breakfast.
Receptionist wasn’t trained properly. Wasted over 30 minutes of our night. Went to our room twice and couldn’t get in. Sent to a 2nd room twice, because door wasn’t working either. Got it to a room with 1 bed for 4 people. Moved to a 3rd room with no issues.
4.0
I like breakfast
4.0
Location. Beautiful, spacious lobby and facility. Unfortunately not time to enjoy as was only overnighting. Wonderful complimentary breakfast selection. Spacious room.
Toilet poor circulation…did not report to desk as too tired on check-in and forgot at early departure.
4.0
the pool attendant was excellent very helpful and kind
the buffet was better the last day, but the first day everything was overcooked
4.0
The Double Tree is spacious and full of good energy. Friendly staff and a great continental breakfast.
Showers are kinda small. Not fit for 2 people 😉
4.0
Staff was helpful, great pool, and great hot breakfast buffet
4.0
Space of the room was nice, gave enough room to spread out.
To start off the pullout couch didn't even have a mattress in it for someone to sleep on, which also made it uncomfortable to even sit on when not pulled out, when telling the front desk they mentioned "that's been that way for a while", they were supposed to fix it that night but hadn't. Had to go to the desk again the next day before it got resolved with a roll away bed. Breakfast wasn't great, eggs were very runny and sausage was overdone. They have a hot tub, figure I'd relax after a long day of golfing but it was only slightly warm.
4.0
nothing at all.
everything. the staff is so bad.
no towels at the pool or in our room at all. had to ask for towels constantly. never got the pool towels.
a staff member made a death threat to me after being so lazy I had to go get the items asked for myself.
was there for my moms funeral and was actually treated that way the morning of the funeral. infront of my 5 and 6 year old. still haven’t been able to get In touch with a manager over the whole deal. I’ve asked several times for a manager and they’re “out of town” “not in yet” and “not sure why they didn’t get the message to contact you”
4.0
not much honestly. it was terrible. worst we’ve ever been in.
the staff- horrible!!!! lazy, didn’t care. constantly on their personal phones.
the housekeeping issues-we asked for them every single day and they never came ever. not one time. overflowing trash in both trash bins. had to bring our own trash bags to keep up.
the incompetence of 98% of the staff
got locked out of our room and no key until 1145 at night one night, with 3 small kids. ridiculous.
next night no hot water at all. not even Luke warm and was told they can’t be sure when it will be fixed so that we could shower.
we had to ask for towels and wash cloths the entire time.
4.0
Couldn't make it to breakfast in time, they need to extend it until checkout time
Too many little things...but now, I've noticed there's a $40 charge on my credit card. There was also one for our stay, a few days prior, but it was put back into my account.
4.0
Breakfast was over too early for us to make it
Our room wasn't 2 double queen beds, so I went back to the desk and they said they'd give us an upgrade..this one was supposed to have a balcony..it turned out to be double doors with a 10 inch space for what, who knows. The towel rack for shower wouldn't hold a towel, the makeup mirror wouldn't stay up. Couldn't use it and coffee maker didn't work right
4.0
The decor and the rooms were nice.
4.0
Very convenient to get to. Staff was kind.
For a Hilton one expects a higher end hotel. Our room had not been vacuumed in quite some time it seems and bathroom floor wad filthy. Shower was also not cleaned. We stayed twice in a week to and from our destinations. 1st stay was cleaner than last stay. So maybe a hit and miss on the cleanliness.
4.0
It was a very big hotel. Breakfast buffet was awesome. I loved the decor big rooms.
I liked everything
4.0
great staff, comfortable room.
Building was a little dated and showing age. indoor pool needed some maintenance but overall satisfactory. shower in room was a little claustrophobic.
4.0
the pool
4.0
The pool area was so lovely. we all loved the heated pool. Staff was so kind. Restaurant was also a wonderful addition.
Sofa bed was broken
Maintenance issues
4.0
Friendly Staff
Some of the room cleaning was not done. (They left a used tea bag?)
4.0
pool and hot tub
n/a
4.0
I loved that the pool and hot tub were in working order. So often we find other hotels where they aren't.
Everything was great!
4.0
Comfort
Floor need cleaning
4.0
it was big and clean
people working are rude and my room never got cleaned. I had to constantly ask for towels to bathe myself and my kids. they never brought any new ones or cleaned the room over a 6 days stay. that’s kind of stupid.
4.0
Very central to everything. Parking was ample and if you drive an EV. Your good for charging stations
Nothing
FAQs
How much does this hotel cost compared to others in Mount Vernon?
The average price for a rental in Mount Vernon is £59 per night. This rental is £1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Doubletree By Hilton Mt. Vernon. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Doubletree By Hilton Mt. Vernon. Enjoy the water!
Is Doubletree By Hilton Mt. Vernon pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Doubletree By Hilton Mt. Vernon?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.