Holiday Inn Express & Suites - Lake Charles South Casino Area, an IHG Hotel
Hotel in Lake Charles, LA
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
2.8 km from L'Auberge Casino, Holiday Inn Express & Suites - Lake Charles South Casino Area, an IHG Hotel is situated in Lake Charles and features air-conditioned rooms with free WiFi. The property is located 4.1 km from McNeese State University, 4.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Lake Charles, LA
Available Rooms
Standard King Room
1 King • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Room with Two Queen Beds
2 Queen • 247 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Suite with Sofa Bed
1 Sofa • 1 King • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Suite
1 Double • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Queen Suite with Two Queen Beds and Sofa Bed
1 Queen • 1 Sofa • 1 Queen • 247 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
5.0
Clean, comfortable room and lots of options for breakfast for $110. It is located in a complex of hotels and well lit.
No problem for the price. Nothing fancy but it gets a job done.
5.0
Excellent food and service, very clean
4.0
Location was key to getting around area we were visiting with well lit parking lot people were extremely friendly and helpful
Water pressure at facility was poor for bathing and showering only complaint for our 2 night stay
4.0
Breakfast very good
The pool need 🌲 tree or umbrellas whith sofa . The sun is very strong
5.0
I Loved the breakfast 😋
1.5
Close to my daughters house
The staff was friendly but my room was noisy due to interstate traffic also the fan in the room was super noisy. The mattess was hard
4.5
Quite & clean & nice people
Nothing
4.5
The check in was smooth. Rooms were clean and comfortable.
Nothing really, pillows are softer than I am used to.
5.0
It was nice and felt safe.
I didn’t have any negatives.
4.0
clean and comfortable
higher price than those in the area
5.0
Excellent breakfast. Courteous. Quiet. Very clean. Great location.
4.0
very close to the casino
everything was nice
0.5
Breakfast receives a moderate grade
Why not have room to state what made this stay a horrible experience? I would rate your hotel as ‘unsatisfactory”.
Our first night stay, the TV would not work; called the Front Desk employee and she asked “us” to fix it ourselves. Unfortunately, the remote was not compatible with the TV. Called the Front Desk again and she brought “us” a second remote and again asked “us” to “fix” it. The 2nd remote was not compatible either. We requested to have their maintenance employee fix the TV the next day (Wednesday). On Wednesday they fixed the TV “but” did not clean the room, did not refill the coffee station, nor clean the bathroom, and did not leave us with clean towels. We called the hotel employee and she said she was sorry and “we” could come down and get some towels. We watched TV and than later in the evening “tried” to turn it off! The remote would not turn off the TV . Called the Front Desk and she said to disconnect it and try to find the shut off button. After numerous attempts we called her and she stated to disconnect from the back which we did and still the TV would not turn off, she kept asking us to check this and that, finally the power switch was located and “we” turned it off. This is unacceptable, a Hotel stay is suppose to provide a care free stay and the room must be kept clean, all items in working conditions and towels be provided in the room for the guest to use. A hotel employee should never ask a “Guest” to fix a broken item in the room that should be in working condition and should have a maintenance employee to handle all maintenance issues and a room should be checked to ensure all items are in working condition prior to a guest arrival. The room should be cleaned daily with clean towels available as well. A hotel employee should never ask a “Guest” to fix or repair any item small or big. Due to all of these issues we were faced with, unnecessarily which put a ‘dent’ in our hotel stay….
Presentation was good, but the pancakes underdone.
I would rate your hotel as ‘unsatisfactory”.
Our first night stay, the TV would not work; called the Front Desk employee and she asked “us” to fix it ourselves. Unfortunately, the remote was not compatible with the TV. Called the Front Desk again and she brought “us” a second remote and again asked “us” to “fix” it. The 2nd remote was not compatible either. We requested to have their maintenance employee fix the TV the next day (Wednesday). On Wednesday they fixed the TV “but” did not clean the room, did not refill the coffee station, nor clean the bathroom, and did not leave us with clean towels. We called the hotel employee and she said she was sorry and “we” could come down and get some towels. We watched TV and than later in the evening “tried” to turn it off! The remote would not turn off the TV . Called the Front Desk and she said to disconnect it and try to find the shut off button. After numerous attempts we called her and she stated to disconnect from the back which we did and still the TV would not turn off, she kept asking us to check this and that, finally the power switch was located and “we” turned it off. This is unacceptable, a Hotel stay is suppose to provide a care free stay and the room must be kept clean, all items in working conditions and towels be provided in the room for the guest to use. A hotel employee should never ask a “Guest” to fix a broken item in the room that should be in working condition and should have a maintenance employee to handle all maintenance issues and a room should be checked to ensure all items are in working condition prior to a guest arrival. The room should be cleaned daily with clean towels available as well. A hotel employee should never ask a “Guest” to fix or repair any item small or big. Due to all of these issues we were faced with, unnecessarily which put a ‘dent’ in our hotel stay, the $69.00 refund is not sufficient. Not pleased at all
3.0
a place to sleep
door wouldn't lock from the outside when we would leave the room. Tub was cheap and very slick. Pipes loose in the wall and AC noisy. Breakfast was nasty. sausage tasted like cardboard and coffee was available until we were through trying to eat
5.0
The staff was friendly, the hotel was clean and comfortable.
The breakfast wasnt what I expected. The eggs were dry, there was no juice available only milk and water, the potatoes were not tender at all. I feel the hotel needs to do better on the breakfast for the money that you pay for your stay.
5.0
The Hotel was new and clean. It is located with easy access to everything. The breakfast was good.
The only concern was that there were about two other hotels all close together. Constant traffic with buses loading and unloading.
5.0
It was so clean and the staff went above and beyond.
the bed was super uncomfortable
5.0
friendly
5.0
The property was clean and comfortable.
The property was a bit expensive.
4.5
Good breakfast, nice location.
Loud noise outside which couldn't be helped. Could hear snoring in room next to us which also isn't IHG's fault.
5.0
property was great, clean and local by everything.
nothing.
FAQs
How much does this hotel cost compared to others in Lake Charles?
The average price for a rental in Lake Charles is £110 per night. This rental is £10 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites - Lake Charles South Casino Area, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites - Lake Charles South Casino Area, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites - Lake Charles South Casino Area, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Express & Suites - Lake Charles South Casino Area, an IHG Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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