Aura Tachibana
4.1
Excellent(480 Reviews)Ryokan in Hakone
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more
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About this ryokan rental
Hotel Aura Tachibana features natural hot spring baths with mountain views, 2 Japanese restaurants and luxurious rooms with a living area. The hotel offers further relaxation with a sauna, massages and a terrace.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Garden
Family friendly
Map of Hakone
Available Rooms
2 Single • 419 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
6 Futon • 430 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
2 Single • 505 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Futon • 624 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Single • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.1
Excellent(480 Reviews)100% verified reviews
4.1
房間空間很大,整體舒適,獨立衛浴很乾淨
餐食吃不太習慣,不會先鋪好床鋪
4.1
地理位置合适,接运服务及时,特别是餐食特棒!
价格略微贵了点。
4.1
温泉が気持ちよかった。露天風呂は緑が見れてよかった。
お食事処のインターンの方は給仕の仕方など、少々ぎこちない。
クローゼットの電気が点かない。
4.1
Great hotel with history. Excellent dinners and breakfasts in Japanese style. The Japanese-style room was very large, beautiful and comfortable.
4.1
It was very relaxing and the staff was extremely attentive to us. The food was interesting and the staff from front desk, server to bus driver were all very lovely.
Nothing
4.1
Essen war japanisch ausgerichtet sehr gut. Essenszeiten streng getaktet ungewöhnlich
Der Shuttleservice war nur zum Bahnhof Hakone prima vom Bahnhof aufgrund der Unfreundlichkeit im Tourismusbüro nicht möglich. ( wie empfohlen ) Bus K Linie oder selber anrufen.
4.1
Private onsen
Great staff
Food could be better
4.1
The spa was wonderful and clean. The outdoor one is especially beautiful, allowing you to enjoy the lush green hill side. The food was nice and fun to eat. They made kids meal tailored to young children, which was a pleasant surprise. The hotel is on a hill, quite a walk from the train station. It took us a lot of effort to drag our big luggage to the hotel. However, for those reading this post, you are in luck. They offer shuttle bus pickup from the train station if you arrive in the afternoon, and they also offer shuttle bus drop off in the morning after checkout! Simply go to the information center right outside of the Hakone-Yumoto Station, and the staff there can call them to send a shuttle down to the station.
I had a bad experience during checkout. It may be my naive assumption to blame. I've ordered a standard Japanese style bed room for 2 adults. The listing in Booking.com doesn't have an option to include a child. I messaged them about our son and said I will pay for extra fee for him at the hotel. Before the trip, my wife got sick, so I told them that we will only be 1 adult and 1 child for the room. They replied that they could not give refunds, which was fine, but I expected the price for my wife would now covered my son. During check-in, they didn't ask about the missing person or mentioned any estimated fee for my son. I still had the assumption that I paid for 2, so it should cover 2 and didn't ask during check-in. During check-out, I was surprised that I had to pay a $12000 fee for my son. I said I'd already paid for 2 adults, and the extra adult price should be enough to cover a child. They insisted they could not change the bill, the child had its own price, and I forfeited the extra adult. This non-negotiable and non-flexible experience during checkout left a disappointing ending to my trip.
4.1
The room was spacious.
The food was excellent
Very rigid! Not possible to have coffee at breakfast. Not allowed into eating area till exact time.
4.1
The dinner and breakfast were AMAZING!
Nothing! It was a wonderful experience.
4.1
We were looking for a ryokan that offered private onsen in our rooms, and found the perfect one. Facilities, staff, and Kaiseki meals for dinner and breakfast were wonderful. They have a rooftop deck with a nice relaxing view, and private onsen are available for rent for a larger group. Overall, a great experience!
Location is a bit far from the restaurants and shops of Hakone Yumoto, so one either needs to talk a long walk up/down steep streets, or have a car, or take a shuttle ride. This is obviously not the fault of the ryokan, who try to make things more convenient by offering a free shuttle bus. But something to be aware of when making a booking.
4.1
lovely Japanese experience! Wore traditional Japanese clothes provided for the 10 course meal. great experience with our own hot spring tub on deck. Japan is awesome:)
great staff, beautiful area.
4.1
Limited selection of food for bfast and dinner.
Not much option given
4.1
The property had a bit of old school charm. The service was impeccable. The staff were so friendly and accomodating from start to finish, in every interaction.
Our room had the most amazing view of the hills and greenery and our own onsen which was truly a lovely experience.
The property is located up a few steep hills, although only a 10min walk. The provide a shuttle bus in the morning, every 30mins to take you down which is super efficient for daily activities or when checking out.
Dinner and Breakfast were included. Traditional Japanese style. The food is as fresh, beautifully presented and delicious. The price for a hotel in that area, at that time with those facilities was fairly reasonable.
4.1
private onsen in the room was very nice. rooftop onsen also nice and could be booked for 3000 yen for 45 minutes. booked for sunset but mountain blocked the view.
Food was quite bland.
upgraded to more expensive room but seem to have missed out on tatami floor and enoki bath.
rooftop bar only open between 3-5:30.
4.1
Dinner and breakfast were excellent! Private rooftop bath that we purchased separately was also very nice.
Public bath closing at 9:30am.
4.1
Very relaxing ryokan nestled in the onsen Center of Hakone. Service from all staff was exemplary of Japanese hospitality. Included breakfast meals were generous. The private baths are indeed worthwhile but the public are also equally impressive.
It is up on a hill, so the first trip up can be tough if walking! It can also be hard to navigate at night from other side streets due to the layout of the town.
4.1
nice set up
useless staff, unhelpful.
4.1
Onsen was decent. It wasn't really crowded.
Their food was rather cheap for e.g. fish cakes and the rice was mediocre as compared to the standard japanese rice.
They required us to share some of the dishes amongst ourselves.
The room only had a heater and the pillow was too thin.
4.1
Staff are very friendly, helpful and proactive (though cannot really understand English)
Food (within hotel package) is sumptuous but may not suit taste of kids or teens. Also too much food being served e.g. a meal may have 3 different soups. Took Ryokan room, wish there are more table or areas to place things. Pillows too small, will be good if they can include additional pillows for guests in the room.
4.1
nice staff
clean room
nice onsen, nice outdoor view in onsen!
not many dinner choice from booking.com
4.1
Breakfast & Dinner is great
A little bit expensive
4.1
The terrace was the best part of the room, with a beautiful view and nice bath tub that was always warm. The room was also very large. Staff was kind, and meals were very elaborate.
The entire property is a bit dated. There were visible signs of wear throughout, such as rust stains on the wall in the bathroom, peeling paint in the outdoor bath of the public bath.
FAQs
How much does this ryokan cost compared to others in Hakone?
The average price for a rental in Hakone is £128 per night. This rental is £2 above the average.
Is parking included with this ryokan?
Yes, parking is listed as an amenity at Aura Tachibana. For more information, we encourage you to contact the property about where to park.
Is there a pool at this ryokan?
We didn’t find pool listed as an amenity for this ryokan. It may be worth double checking if a pool is important for your stay.
Is Aura Tachibana pet friendly?
Unfortunately, this ryokan is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Aura Tachibana?
We found 11 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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