Mayaguez Resort & Casino

Bird's eye view, Aqua park, Swimming pool

7.4 / 10.0

Outstanding(3,330 Ratings)

Resort in Puerto Rico

4-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Mayaguez Resort & Casino is located in the Mayagüez suburbs, 1 hours’ drive from Ponce. The property has free Wi-Fi access throughout.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Garden

Family friendly

Map of Puerto Rico

Available Rooms

2 Double • 75 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 75 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

££££

Mayaguez Resort & Casino

££££

7.4 / 10.0

Outstanding(3,330 Ratings)

Resort in Puerto Rico

4-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Mayaguez Resort & Casino is located in the Mayagüez suburbs, 1 hours’ drive from Ponce. The property has free Wi-Fi access throughout.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Garden

Family friendly

Map of Puerto Rico

Available Rooms

2 Double • 75 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 75 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

7.4 / 10.0

Outstanding(3,330 Ratings)

100% verified reviews

5.0 / 10.0

Oct 2024

Buena pero esperava mas

La picina

El cuarto malo con cojones las puertas las llave no servian tuvieron q darme otro cuarto y por que yo se lo pedi

3.0 / 10.0

Oct 2024

Do not stay here!

They recently renovated one of the towers and pool area. Location is good and easy to get to and from. Staff was helpful and professional.

So...we checked in ok, went straight to our room (we're a family of 3, 2 adults and one 3yr old.) And as soon as we walked in we saw a huge roach right next to the bed and the lounge looking chair in the room was also dirty with what looked like roach poop or chocolate, honestly I have no idea. I went to complain to front desk and was emidietly moved to another room in the new tower wich was better and clean. When we got dressed and headed to meet up with our friends we were stopped by the guard at the pool area entrance where they search your bag (like at the airport) and make you throw out any liquid, including water for my 3yr old and was told they sell water in the pool area. You can't have any drinks at the pool area, only at the tables and can't walk around with them either. The pool area is made up of 2 floors but the elevator is broken and the 2 pools at the top looked like they haven't been cleaned in a while, like the water was stuck there and didn't circulate. The second day we woke up a bit late and decided not to go to breakfast since our daughter wasn't hungry but get something at the pool area instead and boy was that a mistake! They are supposed to open at 10am and when they opened at 10:30 I was informed they didn't know the status of the food or kitchen because nobody opened it and there was nobody there. The problem with this is the fact they told us you can't buy food from the lobby and bring it to the pool and Uber eats doesn't deliver to the hotel (banned by them I'm guessing). One hour later I was informed they would open around 12:30. All in all it was the worse experience at a hotel in a loooonngg time and I stay at different hotels and resorts quite often. Would definitely not recommend for the cost. Lots of other hotels and airbnb in the area.

8.0 / 10.0

Oct 2024

Adecuado

Frente a la piscina

La habitación poco atractiva, pobre iluminación. Limpieza de baño y alfombras

2.0 / 10.0

Oct 2024

Frustante

La localización al igual que la comida y el casino excelente.

El cuarto es de la década de los 70 al igual que el baño, no tuve acceso a la piscina y los empleados del lobby están automatizados y no escuchan o tratan de resolver las necesidades o problemas de los clientes.

5.0 / 10.0

Aug 2024

Normal

No quisieron sentarme en una mesa con mi hija en el restaurante. Tuve que discutir con el mesero para que nos llevara a una mesa. Terminamos llendonos del restaurante sin comer.

9.0 / 10.0

Aug 2024

Buena

Piscina

Aire

8.0 / 10.0

May 2024

It was a pleasant stay

pool, and bar

1.0 / 10.0

May 2024

El peor Hotel de PR

Absolutamente NADA. Olor a humedad insoportable. Luminosidad probre( podría decir ridicula). Camas, asientos, son de la época de mis abuelos. Y para colmo mal cuidados. Camas y almohadas duras y con olor desagradable. Los baños percudidos, y baja presión de agua. Las alfombras con manchas y mal olor. El área de las piscinas mal cuidada, y bien deteriorada. Te ponen una banda para identificarte como huésped, si se te pierde te cobran 40.00( con eso compro la caja de las bandas). Reserve con mi tarjeta Apple Mastercard y me cobraron muy bien por linea. Cuando fui a realizar el ck-in para dejar la tarjeta como depósito para algún cargo no la quisieron aceptar. No entendi. El casino da depresión. Definitivamente JAMAS VOLVERIA , mucho menos recomendaria este hotel.

Todo NO ME GUSTO. Este hotel NO SIRVE.

1.0 / 10.0

May 2024

No recomiendo ese hotel a nadie

Nada todo sucio y apestoso

Nada me gusto, primero super caro para lo que ofrecen y luego me tope con la habitación mas sucia y apestosa

7.0 / 10.0

May 2024

Mejoras

Las piscinas

Me tocó en edificio viejo. Las plumas del baño no servían. Las alfombras estaban manchadas. Un pájaro todas las mañanas nos despertó tocando el cristal. El Casino muy feo.

8.0 / 10.0

Feb 2024

Good

Personal very attentive and friendly. Good food and beverage choices.

Pool conditions can be improved, turbid water considering that it is the main hotel attractive.

8.0 / 10.0

Jan 2024

Horario de piscina

El servicio al cliente. Rapidez del servicio. Aunque no estaría mal que hubieran más actividades en la noche.

El horario de las piscinas, deberían abrir hasta más tarde.

10.0 / 10.0

Nov 2023

Estadía gratificante.

Piscina excelente

8.0 / 10.0

Nov 2023

Buena experiencia

No desayuné en el hotel, ayudaría comunicar en flyer la oferta de desayuno disponible con detalles. Buena ubicacion

Detalles de los ofrecimientos ya sea en el sistema del TV o flyers

10.0 / 10.0

Nov 2023

Excelente

Todo, una habitación maravillosa y unas piscinas espectaculares. Buen servicio en las habitaciones.

Todo me gusto

5.0 / 10.0

Oct 2023

Not horrible. Not great. Won’t book again.

Location was good.

A/C was poor. Room was not as clean as I am accustomed to. Property did not honor the Booking.com rate.

10.0 / 10.0

Jul 2023

You could hear your neighbors conversations in the hotel bathroom.

Breakfast was good but expensive. We only ate there once. We looked outside for other alternatives. We didn’t have dinner at the hotel.

Expensive food for a family of four.

3.0 / 10.0

Jul 2023

Poor

The pool for kids.

The room has a roach. Bad odor in a room. The light doesn't work and the facilities need improvement. In the middle of the night, talk with the front desk about the bad condition of the room, and he changes for another room , but the room is in similar condition. It is very sad that the supervisor doesn't have a commitment to client satisfaction. She thinks that moving in the middle of the night to another room is enough. The furniture in the pool is a disaster.

10.0 / 10.0

Jul 2023

I had a good and fun time

I had lunch it was good. Everything was really clean. I went with my grandson I would of liked if there would be a play game place for children when their not in the pool

The pillows were hard and the bed spreads were too old it was very cold and I had to ask for more blanket’s.Put I ask for extra and I received them fast good service.

3.0 / 10.0

Jun 2023

Terrible vacation time ever

only the river pool

Rooms, Bathrooms, air conditioner, TV, Elevators, Staff, and so much more

1.0 / 10.0

Jun 2023

Extremely disappointed

Absolutely nothing

the rooms were extremely run down. The linen was extremely worn out to the point the you could see through them. The place is out dated and the rate of $200.00 a night it is a ripoff. Had to request a change rooms the following day and it was not a huge difference from the previous one. We had been going there for over 50 years and the place should not be categorized as a resort.

3.0 / 10.0

Jun 2023

Wasted my money for having a hard time. Terrible vacation ever.

Just the river pool

Rooms, Bathrooms old and rusty, bathtub is not draining, lamps not working, tv not working, They have changed us to four, yes four different rooms, unbelievable. All of them old, rusty, damaged, and so much more. Elevator for river pool not working. My mom had to walk down and up 70 steps, only one restroom working. Staff is not helping so much, just resolving with the same terrible things. Hangers broken, trash can moldy and old as well. The worst hotel ever. Do not spend your money here.

10.0 / 10.0

May 2023

will defenetly come back

Room,Restaurant,pool area,Great staff and service.

7.0 / 10.0

Feb 2023

Good

great water park!

staff was so very very slow

5.0 / 10.0

Feb 2023

good

restaurant was close when we got there

the towels , the parking

8.0 / 10.0

Feb 2023

Very good

Great Pool and amenities. Little bit outdated rooms and facilities. Small beds

9.0 / 10.0

Jan 2023

overall ok, but could be better.

Easy access, nice bar and restaurant. nice pools, river pool needs some repairs.

bathrooms need some repairs, old sink and shower faucets were not fully functional. leaking. drains discolored/oxidized.

10.0 / 10.0

Oct 2022

Going again soon

Everything was great

I liked everything 😊

FAQs

How much does this resort cost compared to others in Puerto Rico?

The average price for a rental in Puerto Rico is £145 per night. This rental is £57 less expensive than the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Mayaguez Resort & Casino. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Mayaguez Resort & Casino. Enjoy the water!

Is Mayaguez Resort & Casino pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mayaguez Resort & Casino?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Mayaguez Resort & Casino

Resort in Puerto Rico

Reasons to book

About this resort

Amenities

Map of Puerto Rico

Available Rooms

Mayaguez Resort & Casino

Resort in Puerto Rico

Reasons to book

About this resort

Amenities

Map of Puerto Rico

Available Rooms

Ratings and reviews

FAQs

How much does this resort cost compared to others in Puerto Rico?

Is parking included with this resort?

Is there a pool at this resort?

Is Mayaguez Resort & Casino pet friendly?

What amenities are available at Mayaguez Resort & Casino?

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