Domes Zeen Chania, a Luxury Collection Resort, Crete

View (from property/room), Seating area, Sea view

9.3 / 10.0

Outstanding(297 Ratings)

Hotel in Chania

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

About this hotel

Set in Kato Daratso, 1.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Chania

Nearby attractions

Eleftherios Venizelos House

4 mi

Old Venetian Harbour of Rethymno

46.3 mi

Greek National Football Team Museum

2.5 mi

Military Museum of Chromonastiri

51.1 mi

Available Rooms

Tropical Bungalow, Guest room, 1 King, Garden view, Balcony

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Sapphire Bungalow, Guest room, 1 King, Sea view, Balcony

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Tropical Family Bungalow, Guest room, King, Garden view

1 King • 322 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Tropical Open Plan Suite, Guest room, 1 King

1 King • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Tropical Family Room,, Guest room, 1 King, Sofa bed, Balcony

1 King • 376 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

££££

Domes Zeen Chania, a Luxury Collection Resort, Crete

££££

9.3 / 10.0

Outstanding(297 Ratings)

Hotel in Chania

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

About this hotel

Set in Kato Daratso, 1.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Chania

Nearby attractions

Eleftherios Venizelos House

4 mi

Old Venetian Harbour of Rethymno

46.3 mi

Greek National Football Team Museum

2.5 mi

Military Museum of Chromonastiri

51.1 mi

Available Rooms

Tropical Bungalow, Guest room, 1 King, Garden view, Balcony

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Sapphire Bungalow, Guest room, 1 King, Sea view, Balcony

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Tropical Family Bungalow, Guest room, King, Garden view

1 King • 322 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Tropical Open Plan Suite, Guest room, 1 King

1 King • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Tropical Family Room,, Guest room, 1 King, Sofa bed, Balcony

1 King • 376 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

9.3 / 10.0

Outstanding(297 Ratings)

100% verified reviews

7.0 / 10.0

Oct 2024

Excellent staff and service. Very comfortable rooms. Location, design and food were disappointing.

The staff and service throughout the property is exceptional. The rooms are very comfortable and we had a sea view with private pool.

Breakfast is served in and around the poolside main restaurant. It is well organised and staff are very attentive. The food itself is nothing more than acceptable. Dinner choices are equally uninspiring. The property is designed across five or six levels which means using the property's buggies or walking up and down these levels to get to public areas, this can be physically taxing.

9.0 / 10.0

Sep 2024

Presque parfait.

De presque tout. C'était presque parfait, mais c'était mieux l'année précédente.

Par rapport à l’année précédente, il semble y avoir une réduction du nombre d’employés et l’amabilité du personnel n’est plus la même. Contrairement à ce qui s'est passé l'année dernière, nous n'avons pas pris la plupart de nos repas à l'hôtel car nous n'aimions pas les changements apportés aux menus du restaurant.

10.0 / 10.0

Sep 2024

Absolutely spectacular hotel. Stay here.

One of the best hotels we have ever stayed at, truly superb. The reception / arrival is phenomenal, can’t think of a hotel reception view I like more. The facilities are great. The team are all lovely. Location to Chania old town is good, given it’s also a full service resort. Cannot recommend this hotel highly enough. You will not be disappointed. Special comments to Naya from Guest Relations who helped make our stay even more memorable.

8.0 / 10.0

Sep 2024

De l’exigence

Les repas sont variés et de grande qualité

La plage

10.0 / 10.0

Sep 2023

It was excellent. Need to improve dining options in terms of variety.

Amazing layout.

Limited menu / food options even in the in house restaurant on site

9.0 / 10.0

Aug 2023

Lovely place

The design is perfect. Everything is very high quality. The beach was amazing, staff was friendly and the rooms spacious.

There was no indoor gym, which in the heat of summer in Crete wasn’t very comfortable, and there weren’t any machines.

10.0 / 10.0

Aug 2023

Exceptional

Very beautiful property in chania, lots of greens and flowers, very nice design and minimalistic loved the concrete buildings, rooms are very well designed. Pool is warm and beach is nice and sandy. Good service from beach. Staff is really polite and welcoming check-in service is perfect

10.0 / 10.0

Aug 2023

Had a gorgeous few days here with exceptionally attentive and friendly staff. Did not want to leave.

So comfortable and stylish. Loved having our own pavilion with garden area and mini pool. Very spacious, clean and relaxing.

6.0 / 10.0

Aug 2023

Wonderful hotel and location. Poor management and fake staff attitude, we will not return.

* Location and Design: Beautiful beach, resort design, and villas. * few staff members were genuinely nice and professional, showing personal effort and a positive experience which is commendable especially Apostelis the luggage handling gentleman.

* Check-in Experience: In hospitality, first impressions either make or break the guest experience, and in this case, it was a significant drawback. Late check-in at 3:00 PM, even though the room was not ready after full payment three weeks prior. We were told by the check-in staff that 3:00 pm is posted on their website, indicating that it’s our problem. Upselling for late checkout and airport transport felt unwelcoming while we waiting for our room to be ready. First impressions are crucial for a 5-star hotel, and that was not present in this experience. * Shuttle Service: Shuttle bus only offered on the 5th day, costing 10 EUR one way without return service. Private taxis are available at the same price. * Airport Transfer: The arranged transportation by the hotel (20-seater van for a family of 4) to the airport cost 70€, while arrival to the hotel cost 30€. Despite a taxi protest that day affecting the cost, the hotel staff failed to inform me about the situation and the price. Instead, they simply stated they ordered a “mini van” for our family, which turned out to be a tour bus. The inconsistency in pricing and communication was concerning, although the driver’s professionalism and friendliness were commendable. * Service Standards: Poor operation management and staff training for a 5-star hotel. Inconsistent service across various areas, including random room cleaning times and inconsistent beach house service. It indicates lack of experience and poor overall operational management. * Dining Experience: Limited food menu with only one vegan restaurant. No raki or treats after meals, unlike other places on the island. The main restaurant is vegetarian only. * Room Quality: Subpar electric and lighting, with issues such as lights going off when using the kettle. Ceiling fan remotes are synchronized with adjacent rooms, causing unexpected activations. * Customer Treatment: Repeated questioning about room numbers, attempts to make guests pay unnecessarily, and re

10.0 / 10.0

Aug 2023

excellent hotel that lived up to its luxury title

beautiful design , spotlessly clean , large comfortable pool area , food options , staff

10.0 / 10.0

Aug 2023

Top resort near chania

The design and landscape.. the professional service and smiling faces everywhere, special thanks to Sofia who took our experience to another level by welcoming us with nice cake for my son’s graduation occasion

Limited gulfcars to take you all the way up to the entrance.. need to be fit and athletic to climb the stairs which wasn’t a problem when the sun is down

10.0 / 10.0

Jul 2023

An incredible holiday in a lovely setting with amazing food - we hope to return next year

We loved this holiday / our room was lovely and our kids loved the plunge pool. The food at breakfast and both restaurants for other meals were incredible. The staff were very friendly and accommodating and we really hope we can return!

The hotel was just a bit far (35-40 mins) to walk in the heat with kids into town but taxis were easy to get and cost 10€ each way.

10.0 / 10.0

May 2023

Exceptional

The staff were amazing. Everyone was very friendly and helpful with anything that we needed or wanted. We were very happy with our room in particular as it was located in an ideal area and more private than others we passed by. Everything was very clean. The entire property was very quiet and secluded but just a short drive to the old port. Food was great too.

If we had to find fault with anything it would be that the food menus could be a bit more varied /more choices but everything we ate was very good.

8.0 / 10.0

May 2023

nice facilities

Nice property with very comfortable setting for families. The staff is attentive and they are trying to make your vacation as smooth as possible. I enjoy the privacy of the room and the little backyard with a pool. very nice design and perfect for young kids. The hotel is about 20 mins from Chania airport and 1hr driving to the most famous beaches Elafonis Balos and Falasarnna beach. There are supermarkets with walking distance and a 35 mins walk can bring you to the Crete old town. I will definitely come again.

just minor two things: 1. The dinner is charged with 5 eur for water. I don't mind paying that but one time we weren't served with any water. The other time we were only given 1/3 of a bottle. I'd say if you charge that, just give guests the full bottle worth. 2, The booking.com charge indicates the price is tax-included however I was charegd again when checking out for city tax per person per night. still contacting the hotel to figure out.

5.0 / 10.0

May 2023

Passable

rooms, gym, attitude. Breakfast, pool and facilities.

first night service at the restaurant. Staff forgot about the order. On a leaving night 2.30 AM (!) to get to the airport, all arranged a night before. Despite previous reminders: no-one shows up to help.

10.0 / 10.0

May 2023

A luxury experience, suitable for families

Amazing hotel, the architecture, the staff, the breakfast !! a real luxury experience, reasonably priced, especially during low season! A bit outside of Chania though, better to have a car, or to be willing to pay for taxi. Staff is incredible with children,

Nothing

10.0 / 10.0

Oct 2022

We can’t wait to go back next summer!

everything!

none

10.0 / 10.0

Oct 2022

excellent hotel, food & staff exceptional

staff @ location

rooms were a bit dark

9.0 / 10.0

Oct 2022

exceptional staff

exceptional staff: they remembered preferences after one encounter and always greeted you with smiles. if you expressed a particular like , say a food you particularly enjoyed, it was available the next meal. Food was outstandingly good. Nice wine list repping local product.

wasn’t as relaxing as anticipated due to large number of kids. We had envisioned a quieter stay. I want to emphasize all kids were well behaved and the resort does present itself as family friendly. Room lighting in bath not particularly good for tasks like applying makeup.

8.0 / 10.0

Oct 2022

A comfortable, beachside hotel with excellent food and outstanding service.

The food at Domes Chania was excellent for all meals, but Dinner was outstanding. The wines list was comprehensive with some superb local and Greek wines, backed up by knowledgeable staff who knew what they were talking about and always had a recommendation. The staff, without exception, were all friendly, courteous and helpful, offering excellent service.

We had a few days of poor weather and there are few facilities indoors, other than the kids club. The dining areas are quite reliant on using outdoor space and the weather closed these for a few days, making the indoor area quite busy as the hotel was full. This was addressed creatively by the Hotel Management by opening up the small but unused Ennio restaurant for couples without children. From speaking to the hotel managers, I understand that plans are in place to address the wider issues of dealing with inclement weather. For example, the gym has a roof but is open to the elements at the sides. Therefore, it was effectively closed for 4 days. However, I am very aware that this was Domes Chania’s first full season. The Hotel Management were regularly seeking feedback, so I am confident they have definitely learned some lessons for future years.

10.0 / 10.0

Oct 2022

Better than 5 star! Best hotel I have stayed at!

This hotel was absolutely beautiful, there is nothing I could fault! We will be back in the future, thank you so much for a lovely stay :)

The cocktails... other than that everything was perfect!

10.0 / 10.0

Sep 2022

highly recommended to everyone who’s looking for a calming. luxurious stay.

the service!! worth it all. thinking about the smallest details. The room was big comfortable and clean. the facilities and food was amazing and really- one of the best places we’ve stayed in.

FAQs

How much does this hotel cost compared to others in Chania?

The average price for a rental in Chania is £62 per night. This rental is £29 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Domes Zeen Chania, a Luxury Collection Resort, Crete. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Domes Zeen Chania, a Luxury Collection Resort, Crete. Enjoy the water!

Is Domes Zeen Chania, a Luxury Collection Resort, Crete pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Domes Zeen Chania, a Luxury Collection Resort, Crete?

We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.

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Domes Zeen Chania, a Luxury Collection Resort, Crete

Hotel in Chania

Reasons to book

About this hotel

Amenities

Map of Chania

Nearby attractions

Available Rooms

Tropical Bungalow, Guest room, 1 King, Garden view, Balcony

Sapphire Bungalow, Guest room, 1 King, Sea view, Balcony

Tropical Family Bungalow, Guest room, King, Garden view

Tropical Open Plan Suite, Guest room, 1 King

Tropical Family Room,, Guest room, 1 King, Sofa bed, Balcony

Domes Zeen Chania, a Luxury Collection Resort, Crete

Hotel in Chania

Reasons to book

About this hotel

Amenities

Map of Chania

Nearby attractions

Available Rooms

Tropical Bungalow, Guest room, 1 King, Garden view, Balcony

Sapphire Bungalow, Guest room, 1 King, Sea view, Balcony

Tropical Family Bungalow, Guest room, King, Garden view

Tropical Open Plan Suite, Guest room, 1 King

Tropical Family Room,, Guest room, 1 King, Sofa bed, Balcony

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Chania?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Domes Zeen Chania, a Luxury Collection Resort, Crete pet friendly?

What amenities are available at Domes Zeen Chania, a Luxury Collection Resort, Crete?

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