great

Amazing apartment!! Great location. Listing does not show how great the apartment is. Bergamo is beautiful.

we had a great stay. the location is superb. Some construction going on opposite

Beautiful and well cared for

Great place.

This VRBO was everything we wanted and needed in Bergamo. Check in was seamless and the location was close to bus stops which made it wonderful. Additionally, you’re right in next to a beautiful walk through the high city without being in a very busy area if you want to go back and relax. We couldn’t recommend it more!

The apartment was everything we hoped for, clean, comfortable, great location with all facilities and a helpful friendly host.

When we arrived we could smell the odor of burnt wood on the first level. I asked the owner/manager if I could open the windows, she said no, it would rain on the floors. I then asked her where the second bed is and she proceeds to open a single chair bed in the living room. This is situated next to the fireplace that stinks, with burnt chars of wood still in it. After trying fruitlessly to sleep, I sprayed the fireplace with perfume. I had to put on the a/c unit and a fan to keep the air moving. I had e-mailed her and she told me not to use the a/c, that it was broken (not true) and we did not need it since it was not hot out. She said that the previous occupants had lit the fireplace and there was nothing she could do. That I could vacuum the fireplace myself. The vacuum would not turn on, because the power went off. I turned on the small washing machine in the morning and the electric kept shutting off. The bathtub does not drain , neither did one of the bathroom sinks. Power in the kitchen went out including the refrigerator, the outlets in the living room and the lights in the bedroom. We reset it 3 times . We were afraid of fire and I am not a repairman The maintenance on this apartment is severely lacking. Electrical cords are running all over. After this we decided we had to leave, this was a fire and environmental hazard and unsafe. I had to hand wring out all of my wash and pack it wet in my luggage. Unfortunately for us it cost us $300. a night to find a hotel in Milan on such short notice. Bergamo Citta Alta is one of my favorite places and this was a painful decision. We fled the apartment and I e-mailed her to tell her and request a refund which she never responded to. I have never had to do this and incur expensive hotel costs to flee. This apartment is also photo-shopped. The living room is full of furniture and the pull-out bed is again a single chair bed. No stove/cooktop, only a hot plate for cooking. The ceiling height in the bath is for children. The location is way down the hill. The stairs up are wooden and rickety if you are carrying luggage. I have stayed in this city several times and this was the worst location and a dangerous situation. This owner has no problem lying, and not addressing problems. Frequently I have used Home Away and have experienced positive stays. I would not recommend anyone booking a trip here. This is a problematic rental, not a Home Away from Home. A house of horrors.