Chalet Lucca
Bed and Breakfast in Capannori
3-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this bed and breakfast
Featuring city views and free WiFi, Chalet Lucca features accommodation attractively located in the centre of Lucca, within a short distance of Guinigi Tower, Piazza dell'Anfiteatro and San Michele in Foro.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
TV
Map of Capannori
Available Rooms
1 King • 139 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 161 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 279 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
4.5 / 5.0
Camera confortevole e pulita, posizione centrale
Causa restrizioni covid (...) Colazione davvero insufficiente (tra l'altro una sola sedia in camera)
4.0 / 5.0
Posizione centrale a due passi da Piazza Anfiteatro, camera molto bella e bagno grande. Ottima la pulizia della camera. Facilità di accesso con il codice anche se preferirei la solita banalissima chiave (mancasse la luce che si fa?). Ubicazione abbastanza vicina al parcheggio a pagamento (19 euro/24 ore).
Un pò come (pessima) usanza ultimamente, nessun contatto con il personale che affitta la camera solo contatti tramite mail o whatsapp (poca spesa massima resa...per loro), comunque assistenza presente. Non mi è piaciuto venire a sapere solo il giorno prima che la vasca idromassaggio messa in bella vista nell'annuncio non funzionasse...altra cosa a non funzionare era internet (comunicato sempre il giorno prima)..peccato che senza internet non si vedesse neppure il digitale terrestre normale. Nonostante ciò i prezzi restano invariati e anzi..."si ricordi di mettere i 5 euro di tassa di soggiorno sul tavolo". Altra cosa che non mi è piaciuta la scarsa insonorizzazione con l'esterno: era fine ottobre e poca gente in giro ma quella poca, vuoi l'ora tarda, vuoi qualche bicchiere di troppo, vuoi la vicinanza con le altre case o la semplice ineducazione, prender sonno sino ad una certa ora è risultato ostico causa schiamazzi e vociare a tono alto. Non oso pensare d'estate. Ah un'ultima cosa...magari una piallatina al portone di ingresso al piano delle camere, forse, lo renderebbe chiudibile senza doverlo sbattere il più delle volte senza risultato.
4.0 / 5.0
Fue una estancia muy agradable. La cama era comodísima y la habitación muy bonita y limpia. La dueña muy amable y atenta
Todo bien 😊
3.5 / 5.0
O chuveiro ótimo e a cama tb!!
Muitas escadas. As luzes eram poucas. Sem cortinas. Tive que pedi o controle do ar condicionado porque estava muito calor que só chegou no outro dia. 2 diárias paradas pessoas e so 2 cápsulas de café!!
0.5 / 5.0
L'unica cosa decente di questo posto è la posizione
Lo Chalet Lucca non ha reception, è sito in un palazzo antico al secondo piano senza ascensore, con una scala che va a destra e una sinistra. Bisogna tirare a sorte per trovarlo. Inoltre la porta affaccia su un pianerottolo dove ci sono altre case ed è rotta, con un cartello dove si intimava di non chiudere la suddetta porta perché appunto rotta. Ma veniamo alla camera... decadente e polverosa. Al mio arrivo ho trovato una bottiglia d'acqua vuota (qualcuno prima di me l'avrà bevuta?) che invece avrei dovuto trovare piena stando alla descrizione...la persona referente (un numero whatsapp senza nome e cognome cui mi sarei potuta rivolgere in caso di necessità) mi ha detto al telefono di "bere l'acqua del rubinetto" e, di fronte al fatto che il condizionatore fosse rotto, mi ha detto di "aprire le finestre" con tono molto sgarbato, deresponsabilizzandosi del tutto rispetto alle mancanze dei servizi per cui avevo pagato. Inoltre il water presentava una crepa sulla seduta e sempre al telefono mi è stato detto "cosa le cambia"? Inoltre i muri sono sottilissimi tanto da sentire una persona russare nella stanza di fianco. Veramente un modo di gestire la cosa per nulla professionale e molto sgarbato. Fatte presente tutte queste problematiche non mi è stato concesso di cambiare stanza, anzi, mi è stato consigliato a mie spese di trovarmi un altro alloggio con annesso pagamento di penale. Il mio soggiorno è stato un continuo rapportarmi con l'assistenza di booking visto che lo Chalet non ha un'assistenza adeguata (la persona con cui mi sono rapportata si è definita non responsabile della struttura stessa). L'epilogo del mio soggiorno è stato una mail di scuse da parte di booking che mi garantiva che avrebbe approfondito l'indagine nei confronti della struttura. Dallo Chalet mi è stata chiesta una tassa di soggiorno di 15 euro sebbene su booking risultasse di 7.50.
4.5 / 5.0
Amazing location near the amphitheatre plaza in Lucca, comfy beds and modern bathroom. Was in a perfect location and we loved our stay! Would definitely go back
4.5 / 5.0
The chalet is in the heart of lucca, except for the aibility to park nearby it is a great location.
The only comment I would have on our stay would be that the airconditioning unit was leaking water. But the staff helpfully put towels underneith to collect the water.
5.0 / 5.0
The Room was light & amazing
Nothing perfect
4.5 / 5.0
Great location, clean old building with modern decor.
Could’ve restocked coffee and creamers without us asking. No elevator so stairs with suitcases was a bit of work, and stairway had a moldy smell to it.
5.0 / 5.0
Martina was an incredible host. She provided us with some great recommendations of what to do and where to eat in Lucca. Easy check in. Fantastic location. Room was clean, modern and well styled. Very comfortable bed. Would stay again.
Quite a few stairs up to apartment- they were manageable but something to be aware of.
5.0 / 5.0
This was an excellent stay for me & I feel so lucky to have found it last minute! The location is incredible, but they don’t sacrifice any details just for location. The room was divine, with an incredible shower, air conditioning, and anything you could want. Check in was easy and secure with Martina through WhatsApp & she was so flexible/ kind, letting me check in early since I had had a rough day of travel/ hadn’t been to sleep. She also let me leave my bags both before and after check in. I should also give a shout out to the super kind cleaning lady who helped me with all of this at the property as well. I instantly felt welcomed & was able to relax. (Also want to give a shout out to an awesome bar/ caffe right around the corner- Bar del Sole- with amazing people who let me hang for a few hours in the rain until I could get into my room!) I will always view this stay with fond memories- it was a true respite & I am grateful to Martina for being an outstanding host!
Nothing
3.5 / 5.0
Location is excellent
Air con was very welcome - terrific
Very clean throughout
Nowhere other than a short rail with a few hangers to put clothes. No wardrobe or bedside cabinets.
Electronic door (the outside entrance) didn't often work and needed to use the key in the key safe, however that was tricky in the dark.
4.0 / 5.0
Easy Checkin and a great room with a touch of luxury in it's furnishing. You just can't beat having a small bathtub for two in the room.
You are right in the middle of the city and it's a great place to explore Lucca from.
Paying the price of a luxury room you'd rather expect everything to be near perfect. In fact though, there was a blank lightbulb hanging out of the wall, the knob for the shower was loose and quickly fixed with some tape.
Also there is no storage. Like absolutely zero. You need to have your ugly bags just flying around the room.
So overall they just hadn't gone all the way to make one really perceive the kind of luxury that they were promising. The pictures of the room here are also pretty damn good. We were a tad surprised by the actual size of the room compared to what we expected seeing the pictures.
5.0 / 5.0
it was perfect for the main amphitheater with all the restaurants & only a short walk from shops
3.0 / 5.0
location is good, and the host is very quick to respond.
The headboard was covered in dust as were the lampshades.
There is no full length mirror. the only mirror is the one in the bathroom. with 2 people getting ready it made it tricky.
no iron or any other facilities.
we both for bites which I am assuming are from the bed. the mattress was blood stained too. we certainly won’t be staying there again, sorry
4.5 / 5.0
Location perfect. All the sights of Lucca within a 10 minute walk, and yet the area is very quiet at night. The room had everything one could want, was a very good size, and the shower and bathroom were great. All had been very well cleaned. The owner kept in very close touch, and answered any questions I had almost immediately. Daily room cleaning was offered, and although we didn't take it up (we were only there for 4 days), the cleaners obligingly left extra coffee, tea, biscuits etc for us when requested.
Nothing
4.5 / 5.0
Great location in the center of Lucca. The room looked really nice. Bed was extremely comfy and the pillows were the best we have ever sleep with our whole life!!!!
The bathroom looked really high end with a rainshower.
Check in with code. Tea, coffee and cookies available.
The wall behind the bed was from a cloth material full with dust (you could see the white colour from far away) - it should be vacuumed once and then.
No possibility to store bags but we knew that from the beginning.
3.5 / 5.0
excellent location and comfortable bed
not having a front desk
4.0 / 5.0
central location next to Old Teatro and dining. safe efficient check-in.
shower overflowed and flooded bathroom. no toilet roll wall-holders.
4.5 / 5.0
Very comfortable bed and nice private bathroom. Located inside the.city wall and close to "everything."
Apartment was on the second floor which would be the third floor in the United States. Lots and lots of stairs. My wife and I are both over 70.
3.0 / 5.0
only provided 1 thin sheet and 2 incredibly hard/flat pillows. was very hard to sleep here
4.5 / 5.0
it is in a perfect location you are mainly in the center of the city
just some minor issue but were taken care of
5.0 / 5.0
location in lucca
2.5 / 5.0
great location but the air con was so old and loud we slept with it off in 30+ degrees
great location but the air con was so old and loud we slept with it off in 30+ degrees
5.0 / 5.0
great location, clean and comfortable. Great shower.
request hooks to hang the towels on back of bathroom door.
5.0 / 5.0
Great location, very comfortable beds, bathroom was spacious. Martina was very helpful, responded quickly via WhatsApp to our questions and provided us maps, list of recommended places to go and information about parking.
WiFi connection was sometimes spotty.
5.0 / 5.0
Martina is very quick in responding, everything was perfectly organized for our check-in, we were able to come and go as we pleased. Superb location, close to all amenities in the old town, well kept property and nice welcome with cookies, tea and coffee.
FAQs
How much does this bed and breakfast cost compared to others in Capannori?
The average price for a rental in Capannori is R 2,157 per night. This rental is R 380 less expensive than the average.
Is parking included with this bed and breakfast?
Parking is not specified as an available amenity at Chalet Lucca. For more information, we encourage you to contact the property about where to park.
Is there a pool at this bed and breakfast?
We didn’t find pool listed as an amenity for this bed and breakfast. It may be worth double checking if a pool is important for your stay.
Is Chalet Lucca pet friendly?
Unfortunately, this bed and breakfast is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Chalet Lucca?
We found 4 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, and tv.
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