Sure Hotel by Best Western Hilden-Düsseldorf
Hotel in Hilden
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
About this hotel
This hotel offers accommodation in the heart of Hilden, less than a 10-minute walk from the train station and a 13-minute train journey from Düsseldorfs main train station. Free WiFi is featured throughout this hotel.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Family friendly
Map of Hilden
Available Rooms
Comfort Double Room - Quiet Location
1 Double • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Single Room
1 Single • 193 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
Comfort Single Room - Quiet Location
1 Single • 193 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
Standard Double Room
1 Double • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Business Single Room
1 Single • 193 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews
8.0
Schönes Hotel, freundliches Personal, gutes Frühstück
Dr Preis ist etwas heavy für ein normales DZ zur Hauptstraße raus!! Da müsste man bei der Buchung drauf hingewiesen werden. Fenster über Nacht nicht zu öffnen, wel laut.
Und wir hatten die Hotelbeleuchtung direkt unterhalb des Fensters, das war auch noch störend....
7.0
Lage
Personal
7.0
Sehr nettes Petsonal
Bett war zu weich
7.0
Hotel quite clean, with rewamped reception and restaurant/bar
Personnel was friendly and really helpful
Room was small and old fashion
6.0
Das Personal ist sehr freundlich. Das Frühstück ist sehr gut.
Die Ausstattung der Zimmer war altmodisch. Hier besteht eindeutig Renovierungsbedarf. Besonders das Bad ist schon sehr angelegt
7.0
Die gute Lage
Einrichtung der Zimmer…da gibt es viel modernere Zimmer… im Badezimmer die komplette Waschbecken- Konsole aus Kunststoff find ich persönlich nicht gut.
5.0
Lage fußläufig zur Innenstadt und den dort befindlichen Restaurants. Für mich interessant, da das Hotel auch fußläufig zu meinem Bürostandort liegt,
Nettes Personal an Frontdesk und auch an der Bar.
Die Sauberkeit der Zimmer lässt mehr und mehr nach. Seit etwa 2 Jahren bin ich regelmäßig in dem Hotel und die Reinigung gerade im ziemlich altmodischen und abgelebten Badezimmer ist inzwischen dergestalt, dass ich lieber selber nochmal den Lappen schwinge und das Bad putze. Und ich bin tatsächlich als Camper nicht allzu zimperlich.
6.0
Sehr freundliche Rezeption
Ruhiges Zimmer nur mit Aufpreis.
Genius 2 Level konnte ich nicht preislich umsetzen.
8.0
Gute Lage, freundliche Mitarbeiter
8.0
LIMITED MENU WITH NO FLEXIBILTY ON ACCOMPANMENT TO THE MAIN DISHES OTHER THAN THAT OFFERED ON THE MENU. FOR EXAMPLE WE WANTED RICE / NOODLES INSTEAD OF POTATOES BUT THIS COULDN'T BE DONE. WE WERE ACCOMPANIED BY MY 94 YEAR OLD AUNTY WHO IS GERMAN AND WANTED RICE/NOODLES WITH HER SCHNITZEL BECAUSE OF CHEWING DIFFICULTIES BUT THIS WOULD NOT BE DONE. ALSO WARM POTATOES SHOULD ACCOMPANY THE WIENER SCHNITZEL VON SCHWEIN NOT COLD POTATOE SALAD.
3.0
The hotel was fine and served the purpose.
And I liked the kiosk around the corner that is open till late, especially facing the pricing of in-room minibar (water at 4,50 € etc).
Do I really need to receive 7 (seven) emails prior to my stay that all were nonsense, factually?
(No, I do not save time at checkin by filling in a web form upfront. Maybe the hotel saves time, but no, I do not save time, I feel molested.)
I subtract one point per email in my rating.
5.0
That I was supported to change room on the second day
First room under the roof without air-con and window to the main street.
In website of Hotel is non mentioning that rooms are located to main street and just ventilator below the roof!
9.0
Location was perfect for me with business in Hilden.
Breakfast was very comprehensive with a lot of choice.
Whilst I appreciate I was in Germany and German television will be in German - There was only a news channel in my language so entertainment in room was a little short in supply.
1.0
Friendly staff
Airco in my room not working: had stay for 7 days told reception sitcom not working ( was promised it will taken care immediately nothing happens.
Safe in the room was not working told reception nothing happened.
5.0
Breakfast
Located on a main road, noisy all night.
9.0
Fantastic location, private parking, good breakfast
9.0
Location is near to town. Nearby to public transport and easy to plan. Foods nearby the hotel are really good.
The atmosphere through out in the hotel are good.
8.0
Location and value.
4.0
Easy check in and nice staff on the desk. Lovely staff working on the bar.
The traffic noise! It was so loud. There is constant traffic all through the night. Even 4am of loud vehicles like trucks and buses going through the city. I had an exhibition the next day and had to function on maybe an hour or two of sleep. At this price I expect better.
Small bed and room was very dated. Strange smell which was a mixture of old cigarette smoke and something else.
7.0
nice bar & dinner
it’s too far from Düsseldorf exhibition centre. peak hour taxi did cost me EUR82 and non peak hours EUR60. don’t get deceived by the distance shown on the app before you book it ! it’s nothing to do with the property to be honest, but it’s just purely the distance
5.0
Good restaurant
Stayed 2 nights. 20th night the bed was not made and the room not cleaned. No service.
Not acceptable
9.0
absolutely spotless
friendly helpful staff throughout the hotel
no iron and board in the room, carpet flooring no slippers
7.0
was put in a smoking room as a non smoker & wasn’t offered or advised at the desk when checking in. my clothes stank of smoke as I left the hotel
9.0
Awesome staff, great service at the bar and for breakfast. The remodel after the flooding has added a decent modern touch
10.0
Room is big and comfortable!
WiFi speed is not good.
10.0
Room is comfortable. Parking is easy. Location is great, very closed to the city town.
WiFi is terrible.
8.0
Nice staff
problems in the first room with water drains. Smelly room.
Staff was very pleasant and changed my room immediately
FAQs
How much does this hotel cost compared to others in Hilden?
The average price for a rental in Hilden is R 1,536 per night. This rental is R 3 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sure Hotel by Best Western Hilden-Düsseldorf. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sure Hotel by Best Western Hilden-Düsseldorf pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sure Hotel by Best Western Hilden-Düsseldorf?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, smoking allowed, and parking.
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