Citadines Xinghai Suzhou

8.5

Outstanding(168 Reviews)

Apartment hotel in Suzhou

1 sofa bed, 1 queen bed

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Top-tier experienceOne of the higher cost properties in the area

About this apartment hotel

Citadines Suzhou Xinghai is located within the Suzhou Industrial Park and just minutes from Jinji Lake. The hotel offers a fitness centre and comfortable apartments with full kitchen facilities.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Suzhou

Nearby attractions

Humble Administrator's Garden

4.4 mi

Lion Grove Garden

4.2 mi

Suzhou City, Zhouzhuang Resorts

27 mi

留园

7.6 mi

Available Rooms

1 Sofa • 462 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 1 Sofa • 699 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 807 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 1 Sofa • 807 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

RRRR

Citadines Xinghai Suzhou

RRRR

8.5

Outstanding(168 Reviews)

Apartment hotel in Suzhou

1 sofa bed, 1 queen bed

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Top-tier experienceOne of the higher cost properties in the area

About this apartment hotel

Citadines Suzhou Xinghai is located within the Suzhou Industrial Park and just minutes from Jinji Lake. The hotel offers a fitness centre and comfortable apartments with full kitchen facilities.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Suzhou

Nearby attractions

Humble Administrator's Garden

4.4 mi

Lion Grove Garden

4.2 mi

Suzhou City, Zhouzhuang Resorts

27 mi

留园

7.6 mi

Available Rooms

1 Sofa • 462 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 1 Sofa • 699 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 807 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 1 Sofa • 807 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

8.5

Outstanding(168 Reviews)

100% verified reviews

9.0

Nov 2024

Great location, spacious rooms and lovely breakfast

The room was really big and comfortable, perfect for a longer stay. Towels and water were refreshed everyday which was an extra plus. The breakfast had great variety and fresh local dishes were made by the lovely ayi every morning. The location was also great in the centre of SIP.

The gym facilities could have been a bit better

8.0

Oct 2024

Günstige Unterkunft im Zentrum

Alles gut reichliches Frühstück

Alles gut

8.0

Oct 2024

Gutes Hotel im Zentrum

Alles zu Fuß zu erreichen

Alles gut

8.0

Oct 2024

很好的住宿，浴缸比較小一點。

早餐不錯，服務親切，離地鐵站不遠，幽靜的社區

9.0

Sep 2024

Great location, nice place, Kitchen is great, breakfast is simple. :)

he receptions desk are superb. Nice Coffee that kept me alive. The room are nice, 1 bed and 1 sofa bed. Very well set up kitchen, bathroom. Great TV channels and a nice balcony with lovely views. Special thanks to the welcoming desk receptions (Lady) who serve us super well at 4am, i am sorry that i dun remember her name. Thank you also to Abble, Travis and Kikky too who also serve us super well during the 5 days. There is a mini mart 2 minutes walking.

Please indicate the back entrance location, because the front door is an exit and no vehicles can enter. Because car can't enter from the front entrance and if you are having lots of luggage and with a wheelchair, with drivers who are not very nice, you will be drop at the roadside :) Here should be the correct drop point. I hope your reception update the system or us 高德 to drop an entrance point for the driver. Here is my google drop point . https://maps.app.goo.gl/VjHouqhcCqG4TCcG7

9.0

Aug 2024

방은 깨끗하고 넓으나 위치 찾기가 어려움

넓어서 좋았어요

위치 찾기가 어려워서 처음에 헤맸습니다. 아파트 단지 안에 있어서 길에서는 안 보여요

4.0

Jul 2024

Good location, but old, smelly facilities.

The location was very convenient, 800m from a metro station, and within walking distance to the main shopping centre, Dong Fang Zhi Men. Breakfast was also wholesome with lots of veggies and healthy foods. The staff worked very hard to serve the customers (calling taxis, serve foods etc) although nobody was able to speak fluent English.

The place was very run down. It looked like major maintenance/ modernization works stopped 15 years ago, and the place seemed neglected to run down. The shower room and carpet were stinky, and bugs roamed around. I realized it was because of leaky bath tub that caused dampness and fungus smell. Also the room smelled like an ash tray, there was an ash tray. They told me that I had to make a "special request" for a non-smoking room when booking. I felt like the clock had stopped at year 2000. The entrance to the apartment by car was also very confusing - the entrance was actually on another parallel street, and you had to find little alley ways around parked cars to reach the entrance. The elevator ride was little bumpy and each day, one unit was not in operation and mechanic was working on it. The room card reader on the elevator and my room door were not reliable, so I had to swipe multiple times to get them registered. Frustrating experience. Nevertheless, I thank the staff at the reception working hard to support customers although non of them could speak much English - they had to use translator Apps to figure out things.

8.0

Jun 2023

a nice stay

since there are 3 elevators, never a long wait time. the laundry room is very convenient.

the sofa bed is a little bit old.

9.0

May 2023

very nice we always go back for a quick weekend away

everything

nothing

10.0

May 2023

Exceptional

I like the staff members who are very friendly and provide excellent services.

9.0

Apr 2023

Comfortable

Spacious, good location,reasonable price.

9.0

Mar 2023

Superb stay

Fantastic location, very well maintained property. Staff is very polite & friendly.

9.0

Jan 2023

Enjoyable short getaway at the Suzhou Citadines.

Clean and neat. Staff very professional and helpfull. Excellent value at a reasonable price.

Not much.

10.0

Nov 2022

Spacious, clean, friendly and with a great view.

Super friendly, helpful and English speaking staff. Restaurants, bars and the lake nearby. Spacious and clean apartment with a great view.

No own parking spaces. However, there is an underground parking garage on the opposite side of the road (about 50 RMB for one night).

9.0

Oct 2022

Superb

Staff was very nice aned helpful . breakfast is good. room is small but very clean. Specialy I want say thanks to Miss Dong. She was help lots.

None

10.0

Aug 2022

this is where I stay whenever in Suzhou. the location, the staff, and the facilities match what I need.

always a good choice for staying in Suzhou

the toilet seat costs more than the TV

7.0

Apr 2022

convenient, questionable service exacerbated by covid

Great facilities and location

Staff did not communicate Covid related information - e. g. gate closures making it difficult to access the hotel and were unable to provide clear, accurate information when aaked. During my stay everyone had to queue for PCR tests at 7am on two consecutive mornings. I was only informed about the second round of testing. Despite using the 'Do not disturb' sign I was repeatedly interrupted by staff knocking, shouting and calling (as many as 4 separate times each day) to confirm whether I really wanted not to be disturbed or actually secretly wanted the room to be cleaned.

8.0

Jan 2022

Great place, but not at winter

The hotel is beautiful, the staff speaks English and there is complimentary breakfast (both Western and Chinese) and a breathtaking view over the city. The room was spacious and had a kitchen, a bathtub, a mini refrigerator, very comfortable.

Two things: 1. living there you need to consider the fact it is not close to city center or subway, so it's either taxi or bus. 2. Specifically for winter: we stayed at the top floor and perhaps there was no one living there for several days, but when we returned to the room after a day exploring the city, the room was FROZEN. It took us an hour at least sitting in our coats and sweaters to heat it up enough for us to change clothes. This is something the hotel should consider, as the A/C is pretty bad at heating up.

8.0

Jan 2022

Nice and convenient and suitable for an overnight stay or two.

Fast check in and helpful customer service. Nice room - clean and tidy.

House keeping could be quieter in the morning as it disturbed my sleep!

10.0

Oct 2021

lovely

I am delighted with my stay at the hotel. The rooms are clean, bright and spacious. During my stay I enjoyed the view. The location of the hotel is excellent, the metro is nearby. The staff is friendly! Thank you very much! I will definitely live here next time!

8.0

Sep 2021

Nice plan to stay other than the incident mentioned above.

Location was v good and quite. Breakfast could have more selections. The room cleaners were excellent and very kind.

A cleaner was cleaning the chairs outside the hotel, beside the road where we can sit and smoke. She pick-up bottles and c butts and just throwing it towards the road - not a good thing to do. This action by the staff shows that Management needs to train the staff and be more observant.

10.0

Jul 2021

Exceptional

Very easy going hotel. Nothing but a very nice place to stay in a great location. Always my place in Suzhou….

Can’t say much to dislike. The security at the front gate is very busy and it can be a wait to get in, but once in, it’s just what I like.

10.0

Jun 2021

Home from home

Great stay

10.0

May 2021

Great stay in Suzhou

Great apartment style hotel and great customer service

Nothing to note

8.0

May 2021

Very good

The entrance is a bit awkward if you have got many suitcases. The driver will have to go a long way to find the east entrance , go through all the many blocks of building before finding a drop off right outside the real front door ! Otherwise everything is ok .

The entrance is a bit awkward if you have got many suitcases. Hard to explain but once you come across to this situation , it’s annoying .

9.0

Apr 2021

Superb

Great room, with clean and functional facilities. Great rate so overall very satisfied.

I had to leave early and they were unable to provide me with any breakfast, even uncooked items like bread or fruit.

10.0

Mar 2021

Exceptional

Clean and cozy, amazing view of the city!! Great location, quiet and beautiful neighborhood with lots of trees etc. We enjoyed our stay very much!! Will definitely book again.

Not really.

FAQs

How much does this apartment hotel cost compared to others in Suzhou?

The average price for a rental in Suzhou is R 719 per night. This rental is R 2,212 above the average.

Is parking included with this apartment hotel?

Yes, parking is listed as an amenity at Citadines Xinghai Suzhou. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.

Is Citadines Xinghai Suzhou pet friendly?

Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Citadines Xinghai Suzhou?

We found 11 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.

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Outstanding(52 Reviews)

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1 king bed

Pool · Air conditioner · Internet / Wifi

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RRRR

Citadines Xinghai Suzhou

Apartment hotel in Suzhou

Reasons to book

About this apartment hotel

Amenities

Map of Suzhou

Nearby attractions

Available Rooms

Citadines Xinghai Suzhou

Apartment hotel in Suzhou

Reasons to book

About this apartment hotel

Amenities

Map of Suzhou

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this apartment hotel cost compared to others in Suzhou?

Is parking included with this apartment hotel?

Is there a pool at this apartment hotel?

Is Citadines Xinghai Suzhou pet friendly?

What amenities are available at Citadines Xinghai Suzhou?

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