Renaissance Hamburg Hotel
4.1
Excellent(4,169 Reviews)Hotel in Hamburg
5-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This elegant hotel lies in the centre of Hamburg, a 5-minute walk from the Alster Lake and Hamburg Town Hall. It has a historic façade, large rooms and regional cuisine.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Hamburg
Available Rooms
Deluxe Room, Guest room, 1 King
1 King • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Broschek Room, Smaller Guest room, 1 Double
1 Double • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Room, Larger Guest room, 1 King
1 King • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
King Studio Suite
1 King • 430 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Presidential Suite
2 Queen • 1 King • 1614 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.1
Excellent(4,169 Reviews)100% verified reviews
4.1
Süper
4.1
Die Lage
4.1
Good location. Good varied breakfast buffet.
Several things to note:
- I got room 137 which turned out to be a room communicating with the next one. The in-between door was locked, which was good, but the sound isolation was very bad between the rooms. I could hear their tv, and conversations. I called the reception to ask if they can request the other guests to be quieter. No action was taken.
- the parking could only be accessed by the hotel valet. This meant that every time i needed the car, I had to wait for the valet to be available to fetch it for me. This always took 15-20min. Once I even waited 35min and missed a meeting because of it.
- the valet service + parking costs 35€ each time. This was nowhere indicated and I got the surprise on the bill at the end
- one morning I got temporarily denied access to my room because the cleaner started to clean while I was at breakfast. I was told it will take 2min. After I waited 10min in the hallway I got impatient and asked that they leave the room. They refused because they would be done in 1min. I waited another 5min and had to insist that they leave the room so that I could get ready for my appointments.
- on 2 occasions the staff on my floor didn’t seem to trust I was a guest at the hotel (because I dress casual?) and they insisted they see me open my room with my key card to make sure I am a hotel guest. This felt very discriminating, disrespectful and unnecessary.
- on my last morning, what sounded like construction on the floor above my room started at 7:35am until 8:30am. I had planned to sleep until 8:45 to ensure I was fit for the long drive I had to do that day. Due to lack of sleep, I had to take more breaks while driving and caused yet more agenda issues.
4.1
Die Dame am Empfang hat kein deutsch gesprochen! Für ein Hotel in einer deutschen Stadt ist das ein Muss!
4.1
Great location, very good breakfast. Spacious room.
The elevators. Small and slow
4.1
מיקום מרכזי, מלון עם סטייל
4.1
Fabelagtig beliggenhed, utrolig venligt og hjælpsomt personale og fint, stort værelse.
Morgenmaden var okay men ikke imponerende i forhold til prisen (vi valgte den billigste model, "continental" til 22 euro).
4.1
Lge und Frühstück
Ausstattung, Sauberkeit, Komfort
4.1
Merkezi,kahvaltı çeşidi
Banyo musluğu arızalıydı,
4.1
- Excellent location
- Extremely courteous and helpful staff
- Cleanliness
- Reasonable price compared to similar hotels
Nothing !
4.1
Nice place right in the center. We could use the spa and sauna in the sister hotel, which was 2 minutes away. Nice breakfirst.
4.1
Das Frühstücksbuffet ließ keine Wünsche offen. Das Zimmer war ruhig und bequem. Mit zwei Kindern habe ich mich im Hotel wohl gefühlt.
Beim Frühstücken gab es zu wenig Gläser für die Gäste.
4.1
Bereits bei der Ankunft mit überaus freundlichem Personal empfangen worden bis zum Tag der Abreise.
Jederzeit ein Lächeln auf den Lippen und hilfsbereit!
4.1
Die Lage ist gigantisch, das Personal war freundlich.
Die Ausstattung war sehr einfach für das Geld. Aber alles sauber und ordentlich.
4.1
Aamiainen oli todella huippu, sijainti täydellinen. Huoneet todella siistit, kauniit ja tyylikkäät sekä hiljaiset. Hotellin henkilökunta todella ystävällisiä ja asiakaspalvelualttiita.
Lämmin suositus!
4.1
Das WLAN war leider für zwei Tage außer Betrieb.
4.1
Super clean with excellent staff who are extremely hospitable. Facilities are great and the location couldn't be better.
4.1
Ich hatte Geburtstag und bekam eine süße Aufmerksamkeit des Hauses. Das hat mich sehr gefreut und gefühlt das gesamte Hotelpersonal hat mir gratuliert. Sehr lieb!
4.1
Lage direkt im Zentrum. Fußläufig zur Staatsoper.
Super freundliches und aufmerksames Personal
Gibt es eigentlich keinen nennenswerten Punkt
4.1
Lage- Frühstück-Personal besonders empfehlenswert werden immer wieder kommen
Etwas früher die Zimmer fertig
4.1
location
shower very uncomfortable and heating was very noisy
4.1
Die Lage ist absolut erstklassig. Super freundliches Personal und ein tolles Frühstück. Das Zimmer war auch sehr ansprechend.
Der Abfluss in der Dusche funktionierte nicht gut. Dadurch musste man sehr aufpassen das Bad nicht zu fluten.
4.1
Ich war schon mehrfach Gast in diesem Hotel und komme immer gerne wieder. Freundliches Personal, geschmackvolle Einrichtung, bequeme Betten, guter Service, gute Lage.
Es war das zweite Mal, dass ich ein Zimmer hatte mit (Metall-)Aussentreppe direkt vor dem Fenster. Beim ersten Mal sind häufig Personen rauf und runter gegangen, es war laut und man konnte in unser Zimmer sehen... sehr unerfreulich. Beim zweiten Mal kein derartiger Betrieb.
4.1
Beliggenheden
Der var koldt på værelset, så vi frøs om natten.
Morgenmadsbuffeten var under middel især i forhold til prisen. Frugterne var ikke friske, juicen smagte ikke af noget, brødet var kedeligt…
De hæver 15 ekstra euro, når du ankommer som du så får tilbage, når du forlader stedet igen. De penge er ikke kommet tilbage her to dage efter. Virker lidt mærkeligt at så dyrt et hotel har brug for sådanne tiltag.
Vil ikke overnatte her igen.
4.1
Super fin belligenhed. Lækker morgenmadsbuffet.
Meget venligt og hjælpsomt personale.
Lounge-og morgenmadsområdet alt for lille ift antal gæster. Svært at få bord.
For få personale til at betjene baren. (Lang ventetid)
Meget lydt til naboværelset.
4.1
Schöne große Zimmer mit guter Ausstattung und bequeme Betten
Dass wir nur eine Nacht da bleiben konnten.
4.1
Clean , stylish
I was on floor 7 , meaning I found myself many time in your kitchen. Signage is bad in the lift. Hallway to floor 7 very unwelcoming
4.1
Sehr schönes, großes Zimmer. Gut isoliert und mit allem ausgestattet was man benötigt.
4.1
Das Personal ist sehr höflich und zuvorkommend… Die Einrichtung / Ambiente hat uns sehr gut gefallen… Das Bett sehr bequem .. wir haben gut geschlafen ..Das Essen sehr empfehlenswert … Frühstück top …
Alles ok
4.1
does anybody read this?
does anybody read this?
4.1
Lage gut , Zimmer auch
Frühstück enttäuschend, kein Service . Kaltes trockenes Rührei, bacon hart und kalt. Keinen kaffee .
4.1
Location and room
Everything was perfect, lovely staff
4.1
Renaissance Hotel is located in the most central location in Hamburg, 5 minutes walk to the Rathaus and the lake, 20 minutes walk to the port, and around many shops. However, there is some noise, especially early in the morning, requiring sleeping with a closed window.
The staff are very friendly and helpful in everything needed. The cleaning staff arranges and cleans the rooms daily, puts away the hygiene products, and does an excellent job. You get a bottle of water every day.
The breakfast is very good, rich, and varied, but repeats itself precisely every morning.
The room is large and spacious. However, in my opinion, the coffee point should be removed from the closet and thus free up more space in the closet and make the coffee point more accessible. Additionally, the hotel should set a higher water pressure in the bath.
After 6 nights stay, the overall impression is that Renaissance is a very good hotel. It is better to define it as a 4-star hotel and not a 5-star one because it does not have the luxury of a 5-star hotel.
4.1
Great location and friendly, helpful staff
4.1
Best location
A/C was not working during all five days!! We got roasted in our rooms, and couldn’t sleep at night!
It was bad experience.
FAQs
How much does this hotel cost compared to others in Hamburg?
The average price for a rental in Hamburg is R 1,534 per night. This rental is R 148 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Renaissance Hamburg Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Renaissance Hamburg Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Renaissance Hamburg Hotel?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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