IC Hotels Santai Family Resort - Kids Concept

Restaurant/places to eat, Swimming pool, Swimming pool

Balcony/Terrace, Photo of the whole room, Bedroom

4.3

Excellent(765 Reviews)

Resort in Antalya Province

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Offering extensive and one-of-a-kind facilities specifically tailored for kids, IC Hotels Santai Family Resort comes with a mini club equipped with security cameras, movie screening sessions and variety of board games.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Antalya Province

Nearby attractions

Aktur Lunapark Atatürk Parkı

26.8 mi

Available Rooms

1 Queen • 592 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 1 Bunk • 527 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Double • 1 Sofa • 581 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 312 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1 Sofa • 1442 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

RRRR

IC Hotels Santai Family Resort - Kids Concept

RRRR

4.3

Excellent(765 Reviews)

Resort in Antalya Province

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Antalya Province

Nearby attractions

Aktur Lunapark Atatürk Parkı

26.8 mi

Available Rooms

1 Queen • 592 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 1 Bunk • 527 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Double • 1 Sofa • 581 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 312 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1 Sofa • 1442 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

4.3

Excellent(765 Reviews)

100% verified reviews

4.5

Jul 2024

Schön und empfehlenswert

Hotel und Personal super! Essen sehr lecker!

Zimmer für vier Personen etwas klein.

3.5

Jul 2024

The rooms are old, the restaurants are not super accommodating for veggies, pools are great!

The facilities in the hotel are good - there's a lot of pools of different styles, aqua park and other activities for kids that my nieces and nephews enjoyed. It was nice to have access too bars all around the hotel as well, through the day. The managers at the restaurant were a lot more accommodating and helpful.

The rooms are dated so definitely did not match my expectations as the renders don't match exactly what you see. We were a large group of vegetarians and it was super hard to communicate with the kitchen staff and the chefs at the live stations about what we wanted (we don't want salads and mock meat only). When we asked a chef to remove the meat from the top of the pizza before he put it in the oven he said "sorry, restaurant menu".

2.0

Jul 2024

I wouldn’t be returning nor recommending this property, particularly if you are looking at value for money spent. It did

Didn’t feel too busy around pools and beach Staff are friendly but most hardly speak English

Housekeeping was horrible. Timings of various kids clubs opening and closing at different times Indoor air conditioning around the facility is poor Main Restaurant too crowded Concept of hospitality at pool. Seen in other places, going around with cold drinks, fruits, missing Bar tender at pool area (the mixology bar is great) has no idea how to make cocktails. They were horrible Their housekeeping staff are over worked. They try to finish a two bedroom suite in 5 minutes. Leaving bathrooms “as is” and not bothering to change sheets or clean properly living space Supervision at kids water park is horrible. Adults are sharing the kiddie slides with kids. Didn’t feel safe or secure. Often the dedicated lifeguard is busy chatting or not visible. A la carte restaurant below average for the cousine they offer Furniture in pool villas is run-down, dirty sofas. Below average content in mini-bar. No irons. Cheap quality toiletries (we needed a knife to just open toothpaste!) No service at the pool villas. No pool bars Very basic service at the evening shows. They don’t bother go around offering any thing or creating a mood. But good shows/performances Bees, flies, mosquitos, ants, wasps, bats…

2.0

Aug 2023

Not worth the money

Food - pool - sea

Very noisy hotels you cant sleep at night or morning Cats inside the floor of hotels Staff not friendly Late check in Very expensive

0.5

Aug 2023

Infection. Wasted holidays and money.

some facility.

We and other guests were infected with some kind of virus, most likely in the kids pool since that day and day before we were mainly there. All day vomiting and fever(looks like rotavirus). no assistance from staff, local doctor doesn't have medicine or adequate support, just suggest other high paid doctor. On several direct question if it is a virus, doctor was trying to avoid a direct answer. Seems hotel suggested him to not use "virus" word...for pretty obvious reason. hotel is refusing to compensate our stay even though half of the stay was in the room...When we were infected and couldn't stand to feed our kid, several requests to bring something to eat at least for our 2years old kid was simply ignored. Pregnant wife still sick...now we are afraid that something bad may happen to our baby...worst trip ever. Housekeeping don't really interested to clean your rooms if you don't leave some tips. Reception desk speaking with guests like you came to their home without invitation. Never and ever will visit this hotel. I have enough experience of visiting Turkey, and never had such hotel. Still shocked that such hotel is still operating in Turkey.

4.0

Jul 2023

Very good

Food, activities

Villa size, Buffet timings Public bathrooms smell

2.5

Jul 2023

Passable

- Food quality and taste not good at all - Flies everywhere in restaurants we complain two times without any action from staff. - My kids had poisoning from food, and when we visited Douctor clinc, they requested to pay 120 Ero just for check up!! - Cats everywhere in Resorts - power socket 2 pin and you have to purchase converter for 3 pin while hotel don't have it.

4.0

Jul 2023

Very good

We booked the sunup villa. It was amazing, especially access to the lake pool and club house restaurant. The staff were very friendly and welcoming, especially Ufuk at the reception and his colleagues. A variety of food was available and was tasty, to be honest. We enjoyed our massage sessions as well it was amazing. The night shows were interesting as well, but it could be better maybe because our stay was in june,since there were no big events. We highly recommend IC and will definitely visit again.

4.5

Jul 2023

Superb

The service and stuff exceptional!!! The meal was ok! Umami restaurant - excellent! Pools very good! Villa with the pool - the reason we did back to back!

Smoking !!!!!!!!!!!!!!!!! Should be a dedicated place!

4.5

Jul 2023

Great stay overalll but price is high

Best place for kids, however a lot of facilities need to be renewed

The extra charge activities, like the beach activities and the photo shop, I had to bargain with them and reduced the price by 50%! Also kids pool should be working all day, I don’t know why they close it during launch time?

4.0

Jul 2023

Good hotel but not fancy

There's everything you need for kids and adults, like different pools, a sandy beach, games, free ice cream, and water games. All the facilities were easy to access from all the rooms and villas. I booked for sun swim up villa and got upgraded to star villa but it was in upper floor and It doesn’t have a direct access to the pool

Hotel needs more maintenance, AC was leaking a little bit, villa smelled bad, housekeeper didn't clean, just changed towels and made beds. Also, the hotel's program is Russian-oriented, so there's not much to do at night, but you can visit Land of Legends shopping mall which has many brands, restaurants and cafes, it’s about 8 minutes away and costs about €10. Temps in the main pool were perfect, but others were a little chilly.

5.0

Jun 2023

It was a vacation with family which was worth every penny being at IC Santai. The all-inclusive concept is nailed by the

Everything. Completely worth it.

Nothing

4.0

May 2023

Amazing food, five-star service, outdated rooms, spectacular pools, and great value overall.

The hotel had an excellent buffet and stellar service. No matter who we asked, we immediately got the help we needed from the right person. The food quality is very high and there's enough variety to keep your taste buds happy for more than a week's worth of meals. The pools were also clean and not too crowded when we went (early May). A few of them were toddler friendly/safe as well which was a huge bonus.

The bathrooms are quite outdated and in need of remodeling. We stayed in a star swim up villa and the bathrooms were extremely cramped and the shower fixtures leaky. It was hard to feel clean in such an old bathrrom. The cleaning service did their best but there's only so much you can do when the room needs a remodel.

5.0

May 2023

Nice property. Likely to choose again if we ever return to the area.

The swim up villa was a big hit for our children. The grounds were well kept and staff very friendly and helpful.

The beach felt more like dirt than sand. Better to spread out umbrellas and lounge chairs.

4.5

May 2023

Kids friendly, lovely vibe

Great hotel, very nice staff, fantastic miniclub with a good atmosphare and good craft activities (candle making, cookie baking, pottery...). Loved the extra activities like fun fair, car painting, bubble fest. Thanks a lot for all the effort for the families.

Expensive shops and hair dresser.

5.0

Apr 2023

Exceptional

Best foods in all hotels I stayed Activities for kids Beach Receiption supportive

Nothing

5.0

Apr 2023

excellent place to stay, we had joyful vocation

the Swim Up Villa accommodation was spectacular.

5.0

Apr 2023

Wonderful family hotel!

The hotel is amazing and it’s a great place for a family holiday. Truly fuss-free, excellent staff and facilities, you will not regret going. We stayed at one of the star swim up villas and the accommodation was comfortable and spacious but the highlight by far is the ‘boat house’ cafe located in the middle of the complex that you can swim up to from your room, and get some snacks, drinks and cakes. The selection was amazing, food delicious and staff very friendly and professional. Kids club is great, pools are great. Beach clean and wide with stunning views of the mountains. Coffee shop on the beach and ice cream shop - great. Main restaurant is delicious, especially the Usbek cuisine at lunch time. Varied menu daily. Beach cafe was a great lunch alternative with fried chicken and burgers day. Indoor pool and spa - wonderful. They even provided us with kids bathrobes that were a big hit with my 2 and 4 year old! The highlight for me is a family photos we get to keep forever - taken by the wonderful photographer on site. It is a PAID service but no risk- as you don’t pay for the shoot, only for the photos, id you like them, and it takes about 15min! I was positively surprised and would highly recommend. I wish there was more info about that on the hotel website as we now have kids and photos for grandparents and it was a stress-free mini shoot. We will be coming back for sure!

Nothing. It is a great hotel. One thing to note tho- most food and activities are included in the ‘all inclusive package’, but there are some paid (cash only/Euro) activities for kids - game zone, sand drawings, hennas that you should bring some spare money for. Also, there are some souvenir and toy shops (including kid items like nappies and potties) BUT the prices are sky-high and defo not worth it! It feels like they are taking advantage of the fact the resort is remote with no shops around. So do bring all of your baby/kid supplies as needed.

4.5

Mar 2023

Easy leisure for a long weekend

Liked everything, fine sandy beach in particular.

5.0

Mar 2023

Exceptional

The feeling of relaxation and comfort. It's a great place to go for a long weekend.

0.5

Feb 2023

Much better resorts to stay at

Only good thing was the receptionist Ruslan. He was very pleasant to speak to and helped with arranging our cab and took a photo of us and kept our camera until we came back.

Pretty much everything at the resort was closed. The facilities were non-existent because it was not summer, but still that was not good enough a reason to not provide other options. We were given a complimentary dinner spot at the ala carte Mexican restaurant, but that's after we checked out. On top of that, the room was poor. Very small and dull looking. The TV was the size of a laptop screen. The bathroom had barely any space and the cleanliness was lacking. At reception we asked for a nice view to our land view booking but were given a parking lot view. Also one of the younger blonde female receptionist (russian?) at the point of check in was not very friendly. No greeting. Used sarcasm when I asked about whether the room had land, garden or sea view because the booking stated all 3 were included (confusing). The location of the resort also does not permit cabs to be booked from their location. The resort is clearly old and needs upkeeping, which they are currently renovating. They need to offer guests more honestly especially during off season. Only stayed here because it was close to land of legends. The bathroom towel railing was loose and fell off. The stand light in the room did not work.

4.5

Feb 2023

Superb

large indoor heated pool delicious food nice kids club

no sound isolation

5.0

Jan 2023

It was fantastic.

Breakfast was great. The other meals were alright considering that it was the winter season. The food we ate was tasty. I guess that's the most important thing. Similarly, the drinks were good for winter season. As far as we were informed, in the summer season they add a variety of premium drinks to the menu. They serve beer in the bottle, which is a really crucial plus for us since we had had some bad experiences with draft beer before. WI-FI connection was the best I have ever seen. You could stay connected at every corner of the hotel. We enjoyed the pool as well. However, the indoor pool could be a bit warmer. SPA and Turkish bath were clean. The staff working in the spa and pool were very helpful. I need to write a special paragraph for the kids club and the staff in general. We had three children at different ages but they all enjoyed the activities and facilities at the same extent. Because the staff working there were very lovely and caring. Especially Ms. İzel took care of our children really well with her skilful face painting ability. The staff in general was very kind and well-trained. Everybody especially waiters at the restaurant and lobby bar were very hard-working and positive. Also, the entertainment team especially Mr. Fırat did everything to please us. They answered all our demands with the answer of "my pleasure". This is something extra. To sum up, we really enjoyed our days there. I highly recommend this hotel with its lovely staff and premium facilities.

Some parts of the hotel were under construction. It was a bit annoying due to the noise it caused. Although our check in and check out were flawless with Mr. Nurullah at the reception desk, we happened to ask something very simple to Ms. Tatyana (I guess)at the desk on the second day of our stay, she answered that a bit rudely and it made us feel weird I must say. Yet, this was a very little thing considering the other pluses.

5.0

Dec 2022

perfect

good person good food comfort

nothing

4.5

Nov 2022

Superb

amazing hotel excellent for families

5.0

Nov 2022

Exceptional

loved everything ! no complains at all . the best resort in Antalya ! must must go !

nothing. I loved everything

5.0

Nov 2022

Best Kids Concept

Nice family hotel, which justifies the words "Kids Concept" in its name. - Good entertainment program for children. Our kids enjoyed everything - aquapark, pools, evening shows, Mini Club with its workshops, cinema and especially Rope Park. - Mixology Bar - an amazing place where masterpiece cocktails are served. The process itself was a genuine performance, while the Mixologists are true magicians! Prepare to wait and watch, as it might take some time. Alternatively standard cocktails are offered nearby or at the lobby bar (also quite good). - Food quality. There was a big variety of delicious dishes (a rare case for All-in hotels). Drinks including wine were fairly good. Children were enjoying snacks and drinks, especially kid cocktails and ice-cream. - Beachfront location. Beach Volleyball was twice per day, playing till the sunset.

Considering the ideas for improvement, I would suggest to exercise some crowd-management in the main restaurant. In the evening the lines might be very long and sometimes it was even difficult to find a free table. It might be a good idea to serve dinner also at the beach restaurant or to expand the terrace of the main restaurant.

4.5

Oct 2022

Superb

We were very satisfied with everything. The atmosphere is very nice, the cleaning lady Hatice was always very kind and ready to help. The environment and the food and drinks are fantastic. We traveled with a 5-month-old baby, only the baby pool was very cold, but everything else is perfect for babies and children.

FAQs

How much does this resort cost compared to others in Antalya Province?

The average price for a rental in Antalya Province is R 1,364 per night. This rental is R 756 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at IC Hotels Santai Family Resort - Kids Concept. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at IC Hotels Santai Family Resort - Kids Concept. Enjoy the water!

Is IC Hotels Santai Family Resort - Kids Concept pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at IC Hotels Santai Family Resort - Kids Concept?

We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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RRRR

IC Hotels Santai Family Resort - Kids Concept

Resort in Antalya Province

Reasons to book

About this resort

Amenities

Map of Antalya Province

Nearby attractions

Available Rooms

IC Hotels Santai Family Resort - Kids Concept

Resort in Antalya Province

Reasons to book

About this resort

Amenities

Map of Antalya Province

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this resort cost compared to others in Antalya Province?

Is parking included with this resort?

Is there a pool at this resort?

Is IC Hotels Santai Family Resort - Kids Concept pet friendly?

What amenities are available at IC Hotels Santai Family Resort - Kids Concept?

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