Pullman Mazagan Royal Golf & Spa
Hotel in Casablanca-Settat
5-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Pets allowed and more
About this hotel
Pullman Mazagan Royal Golf and Spa is situated in a large park, 90 km from Casablanca. It provides luxury accommodation and ocean views.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Casablanca-Settat
Available Rooms
Superior Twin Room
2 Single • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium King Room with Pool View
1 King • 258 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Superior Double Room
1 King • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Family Room with King Bed and Two Bunk Beds
2 Bunk • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe King Room with Ocean View
1 King • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews
1.0
The staff overall was pleasant as can be given the circumstances of working under an unscrupulous, dishonest owner.
Myself a physician scientist and brother a business executive rented the presidential suite at the Pullman on a golf trip and although the apartment was spacious with a great view of the ocean there was a major problem with sewage and the room stank for the entirety of our stay and it was horrible. The owners did not even offer us another room to stay in- they just tried to mask the smell with bleach. My vacation (and I don't get many) was destroyed. The owner promised a full refund but did not fulfill his promise on check-out. Not only that, he just disappeared and left the staff to handle our protests. It was just a horrible experience. I will never return to the Pullman- sorry! Neither will I recommend it to anyone I know!
7.0
c’est un bel établissement
personnel de restaurant pas très performant, très lent et menus insuffisants
2.0
On se sent arnaqué. Ce n'est pas du tout une expérience d'hôtel 5 étoiles ni 4 d'ailleurs.
Le staff est très désagréable, des amateurs fraîchement sortis d'une médiocre école hôtelière.
Et biensur ils nous ont affecté la mauvaise chambre, on a dû demander de changer.
Un seul bagagiste alors que l'hôtel est plein à craquer. Il y avait un couple assis à a réception attendre leurs bagages: ça a pris au moins 30min d'attente !
Le service au restaurant n'est même pas digne d'un petit snack. Staff non professionnel.
Le buffet ressemble plus à un Souq. Il faut prévoir un Doliprane après car l'expérience est juste abominable et stressante. Il y a même une jeune femme qui sert le mssemen mais vous lance des regards méchants pour une raison inconnue. Extrêmement désagréable.
Les machines à café ne marchent pas.
Ils servent les vins les plus cheap qui existent sur le marché, et vous les font payer biensur même si vous êtes en demi pension. Je veux bien payer le vin mais au moins qu'on ne me sert pas le vin le moins cher au Maroc dans un hôtel soit disant 5 étoiles.
Et maintenant la clientèle... Et là je plains le staff. Les pauvres sont obligés de traiter avec une foule de gens... 🤷♂️
Ils mettent les serviettes à 7h du mat pour réserver tous les relax alors que c'est interdit.
Ils font beaucoup de bruit, beaucoup, beaucoup... Sauf ceux qui ont des enfants, eux c'est un autre niveau, un vacarme assourdissant.
Et biensur ils s'attaquent sauvagement au buffet pour en fin de compte jeter la moitié de leurs plats ou prendre le reste dans des sacs.
On est très loin d'une expérience de luxe.
Le seul havre de paix dans cet hôtel est la plage privée, où les gens raisonnables et calmes (marocains résidents au Maroc, il paraît) semblent préférer. Il n'y a pas de restauration dans cette plage privée, que des boissons, et ce n'est pas plus mal si c'est ce qui fait que c'est calme.
8.0
Personnel au petit soin
Proximité de la plage
Petit déjeuner
L'animation avec bb
La proximité du Golf
Sommiers
Robinetterie et jointures salle de bain
9.0
L'accueil et les personnels ils sont sympas et attentionnés sans exception, on a la chance d'avoir une chambre supérieure vue sur la mer et golf, j'apprécie les autres activités comme la ciné plein air, sans oublier le spa qui malheureusement on a pas le temps d'essayer, mais on reviendra une autre fois
Il n'y a pas beaucoup de choix au niveau de la nourriture soit pour buffet ou restaurant à la carte. sinon l'hôtel est calme pas de bruit propre
6.0
Petit dejeuner + grande chambre
L'hotel a prelever la caution de 5000 dhs et la encaisser en meme temps le paiement de la chambre qui etait déjà payée. Tres mauvaise communication par rapport à ce litige toujours pas reglé...
8.0
Dans le désordre : Le calme, la grande piscine, literie confortable, chambres spacieuses, la qualité du restaurant et la gentillesse du personnel du restaurant. Le pti dej et les dîners étaient vraiment très bons grand choix de qualité.
L’accueil à la réception, absence d’activité pendant notre présence à l’hôtel, propreté des chambres à notre arrivée.
9.0
First of all the staff is excellent, from the managers to the cleaning ladies to the pool staff. Special shout out to Bibi and the reception. They try and accommodate your needs and are so professional even though it must be a challenge at time with certain customers :)
Our room was spacious and quiet.
It is beautiful, and well managed, families seem to have so much fun and group friends as well as couples too, there’s a spot for everyone. Even dogs!!! That was really really cool our dog was so welcomed.
The Pachamama is an awesome place to swim and get food. The breakfast buffet is also good.
The showers need to be updated, the caulking mainly. Of course it’s right by the ocean so it’s hard to manage which the humidity levels.
Also in busy season people tend to reserve beds around the pool by leaving their belongings even if they are not there for hours. It’s very unfortunate.
8.0
Une magnifique situation avec une vue panoramique imprenable aussi bien sûr le golf que sur la plage et la mer.
La gentillesse, l'accueil et le professionnalisme du personnel.
Certaines installations sanitaires ont besoin de rénovations. Pour un hôtel de standing, on ne peut se permettre d'avoir une robinetterie qui fuit ou qui coule et des portes qui ferment mal.
1.0
La piscine front mer
Le service !! Le personnel n’est pas du qualifié!!
9.0
Ms Hakima AlHouty the incharge of the apartments was extremely professional and very supportive, she made our stay very unique thanks to her immediate assistance and response to our needs in a very timely manner. Also Zineb from housekeeping so friendly and hardworking. Thank you Pullman management for such a beautiful experience
5.0
L’emplacement et le pdj
La climatisation ne fonctionne pas après changement de chambre la deuxième été très sale avec une odeur insupportable
10.0
All staff associated at the time of my check in process including the hotel porter who remembered me from last year and showed me to my room were helpful and friendly. The staff working at the hotel breakfast service are an asset to the hotel, they also remembered I had stayed there last year and were exceptionally friendly.They made sure my breakfast experience was excellent.I will always remember the smiles and laughs.Stayed in Room 202 had fabulous view of sea and pool which was perfect sitting out at night.The pools are excellent.
Stayed in June unfortunately the room air-conditioning did not achieve the set temperature at night this made sleeping uncomfortable.This was the view of some other guests I spoke with during my stay and I found the same problem last year staying in June in a different room in the same block. Disappointed I requested an early morning wake up call 5.30 and did not receive one having been as advised it was booked in.
7.0
You feel linke Willy Wonka at breakfast, pies to stories high, a lot of choice, but to be honest presentation gets a 10+ but the taste was a 6 or seven, many things had less tast as we compare it to the other places in Marokko.
The ambiance was perfect, therefore alone we would come again, but rooms are outdated, need maintainance
I paid 3 times, 1 time through booking, one ti.e at arrival and another time wen going, still waiting on my refund. My sone got sick of the spaghetti bolognaise we ait at the hotel, and the toilet flushed very very poorly, that was not ideal. But after mentionning the ants in the bathroom they agreed we get another room. Which smelled of fungus. The rooms really need maintainance, but overall it's a really pleasant ambiance.
9.0
The staff were all very warm, welcoming and hospitable.
the hotel has very good facilities.
1.0
Route d’azemmour
Trop cher pour ce que c’est !! Pas de wifi, pas de produit de bain, personnel presque pas réactif et petit déjeuner minablement franchement faites des efforts pour le prix que vous taxez les gens
10.0
Tres bon Hotel
10.0
Very clean hotel nice location and good food
Nothing
3.0
Most of Showers weren’t functioning properly
Last night of our stay , our bathroom has flooded
It was a nightmare
8.0
Great location, great swimming pool and a fantastic beach.
Rooms need extra maintenance, especially showers.
4.0
Pool area was great
Rooms were very loud you could hear noise from adjacent rooms and cleaning staff in the morning. The room was outdated and the bathroom in particular was in terrible shape. The shower appeared to be missing a door and the bathroom got soaked with every shower. I would not consider this a 5 star hotel.
3.0
the pool was nice, the staff were helpful
i only stayed there for a night
the room are way outdated ,they need a full remodel.
the bathroom is very bad,mold are all over ,water pressure was bad,towels are 10 years old
the hotel that suppose to be a resort hotel only had 1 restaurant and 1 bar that was open
breakfast was decent but small and not worth the price of over $200.00 A NIGHT
9.0
Pool fantastic only people in the pool in the morning, comfortable loungers and towel service was good.Rooms were variable had two stays 3 nights partial sea view front of hotel comfortable but aircon not working.Second room pool view far block room decor brighter and fabulous terrace to sit out in the evening aircon worked but room safe not working but did not bother us as only two nights on second stay stay. The breakfast buffet was fabulous in terms of choice but special mention must go to breakfast staff .Front of house was a delight and took great care to make sure we had everything we needed .The omelet cooks both male and female and pancake cook were so friendly and produced excellent omelettes they were fun to talk to and made sure our food was excellent. Can’t say enough about the frendly and attentive staff. Thank you.
Nothing really spoilt ours stay .Constructively as we had two different room with in 10 a ten day period to ensure all rooms are of the same basic standard a per check in list for rooms would help to ensure quality assurance .
10.0
cosy
1.0
Location
Wi-Fi was very poor
No gym
No spa
Very rude staff
8.0
location
nothing
6.0
the staff was very helpful
the bed was comfortable
the deco is amazing
the bathroom was dirty (shaved hair over the sink)
there was some mold in the bathroom
1.0
nothing
very bad experience I will never go there again stuff very rough
1.0
very far not clean
the hotel is soo dirty the stuff soo rude
8.0
It's a lovely hotel with some beautiful rooms and views. Paying a bit extra for a room with a sea or pool view is definitely worth it. The Spa and Gym are closed until mid summer but if it's not your thing dont worry. Great location, golf on location but it is out of town. However transfers and Taxis are cheap.
The hotel has great potential for cycling and sport based holidays. On the sea front side of the hotel is a lovely quiet road that runs for miles along the shore. However no Bikes available?????. That's mad !!.
If you really know Morocco, you will know it's not France, Spain or Italy when it comes to Food. Its just not. Food here is okay. Breakfast is very good though. Service is excellent. Restaurant Menu needs work. There is fantastic fish and Lamb in location but not here ??? Just some grill with salads and dressings would transform the menu.
10.0
I like the location and the breakfast, also the staff is really helpful. we really enjoyed.
There is no WiFi in the restaurant. but everything is good.
FAQs
How much does this hotel cost compared to others in Casablanca-Settat?
The average price for a rental in Casablanca-Settat is R 1,548 per night. This rental is R 642 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Pullman Mazagan Royal Golf & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Pullman Mazagan Royal Golf & Spa. Enjoy the water!
Is Pullman Mazagan Royal Golf & Spa pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Pullman Mazagan Royal Golf & Spa?
We found 16 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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