Fairmont El San Juan Hotel

Living room, Photo of the whole room, On site

4.0

Good(620 Reviews)

Resort in Carolina

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this resort

Rediscover our Island of Enchantment. Experience the iconic El San Juan Hotel, one of Puerto Rico’s most authentic and exciting luxury lifestyle properties.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Carolina

Nearby attractions

Toro Verde Adventure Park

44.4 mi

Las Pailas

32.5 mi

Balneario El Escambrón

8 mi

Luis Muñoz Marín Park

7 mi

Available Rooms

One Bedroom Suite with Two Queen Beds and Parlor with Sitting Area

2 King • 968 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Poolside Villa with Two Queen Beds and Balcony

1 King • 484 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Poolside Villa with Two Queen Beds and Bath Tub - Mobility Accessible

1 King • 484 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Banyan Bungalow with King Room and Terrace

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King Room with Partial Ocean View

1 King • 441 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

RRRR

Fairmont El San Juan Hotel

RRRR

4.0

Good(620 Reviews)

Resort in Carolina

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this resort

Rediscover our Island of Enchantment. Experience the iconic El San Juan Hotel, one of Puerto Rico’s most authentic and exciting luxury lifestyle properties.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Carolina

Nearby attractions

Toro Verde Adventure Park

44.4 mi

Las Pailas

32.5 mi

Balneario El Escambrón

8 mi

Luis Muñoz Marín Park

7 mi

Available Rooms

One Bedroom Suite with Two Queen Beds and Parlor with Sitting Area

2 King • 968 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Poolside Villa with Two Queen Beds and Balcony

1 King • 484 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Poolside Villa with Two Queen Beds and Bath Tub - Mobility Accessible

1 King • 484 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Banyan Bungalow with King Room and Terrace

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King Room with Partial Ocean View

1 King • 441 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

4.0

Good(620 Reviews)

100% verified reviews

5.0

Sep 2024

Wonderful stay, felt like home away from home will be going back

Beautiful facility, excellent service and amenities

Can’t think of anything

4.0

Aug 2024

Very nice bar staff, very nice restaurant staff, and very nice hotel

The pools were nice and so was the beach! The lobby and casino get busy at night but it’s good for meeting new people!

Housekeeping didn’t really clean our room properly until I asked reception about it. We didn’t have shampoo or body wash our entire stay until I brought it to their attention. But once brought to their attention they fixed it right away

4.0

Jul 2024

Overall great stay, I will more than likely look into other options in the future because of pricing

The property was beautiful and had many options for dining and entertainment.

Everything just seemed overpriced for the value. I wasn’t blown away for the amount of money I spent on a 3 night stay and I nothing was included (food, drinks, etc) in the price. I guess you pay for the beach access and the pools.

1.5

Apr 2024

Way too loud. Not a room to give a family.

It was close to the airport

Our family with 2 young children was marooned in San juan for the night due to travel issues and had to return to San juan airport by 630am. We arrive at 10pm and needed to sleep. We were given a room directly on top of a very active night club and vibrated with the music until 2am. I imagine a handful of the 3rd floor rooms have a similar issue

4.0

Aug 2023

Nice hotel, great for a weekend!

Well situated. Lots of pools to choose from, some entertainment at night, casino in the hotel! Love that they gave free beach tote bag and free water bottle to fill with water. As well as free sunscreen and after sun gel. The pool staff was really nice, they were always accommodating at the beach and at the pool.

They were short staffed. Front desk Didn’t answer the phone right away…house keeping forgot to clean our room twice. They also did a lousy job when they came to clean. They didn’t put drinks in the mini bar which would have been nice to have available. Also The poolside bar service could have been better.

0.5

Jul 2023

Completely disappointed and dissatisfied with the entire hotel service. Completely ruined my famil

Dirty and mold everywhere. We complained several times and they didn't even offer to change the room.

Attention to detail was horrible. Ruined my family vacation. Completely disappointed. The customer service was horrible.

5.0

Jul 2023

Absolutely amazing. I brought my grandkids and we all had an amazing time

The Pools and beach were amazing!

Not one thing - food is a little pricey but expected for this area

4.0

Jul 2023

I would definitely stay here again

Access to beach was on property. Multiple pools. Easy access to everything from room

Drinks were extremely overpriced. Lobby was very dark

2.5

Jul 2023

It was not worth the money

Location with a nice pool and beach

The room really showed wear and tear. The paint was peeling from furniture and walls :( The bathroom was tiny. I would have to shove into a corner just to be able to get into the bathroom and close the door because the door would almost touch the toilet seat when opening and closing. Disappointed

5.0

Jul 2023

Exceptional

The resort is beautiful and the restaurants are wonderful! The rooms are clean and comfortable, the beach and pools are pristine and the staff are incredibly friendly and helpful! The beach and pool staff anticipated our every need and Jaun was particularly helpful and attentive! I accidentally left my fan outside and Kenneth, at the front desk, helped me retrieve it from their lost and found and when I mentioned it was my birthday trip, he had a bottle of champagne, a beautiful slice of cake and a gorgeous fresh fruit plate waiting in our room for us! Ww can't wait to come back!

There wasn't anything we didn't like.

3.0

May 2023

Wanted to find a place for frequent trips to Puerto Rico. not sure if this can be it.

beach. pool.

lack of housekeeping. rooms were not cleaned. had to request items multiple times. last day hotel ran out of beach towels and sunscreen and very few staff working.

1.0

May 2023

Was expected to have the best experience as a villa guest was disappointed! Poor treatment fromstaff

Breakfast wasn’t good and for 90$ it wasn’t worth the price ! Was ignored on several occasions after asking for our bill while other guest were given theirs almost immediately after asking. Waited over 20 mins.

With the exception of maybe 3 employees, the staff wasn’t friendly and honestly i felt as if they were discriminatory towards us. We booked the ocean Villa suites and was promised so many accommodations that were supposed to be included. Was expecting better treatment from staff. Was completely ignored at the pool bar which was one of the main attractions of the resort. No one was attentive towards us. Was treated poorly by security and when asked questions pertaining to being a villa guest we were told that certain areas weren’t included in our stay, when in fact they were supposed to be after speaking with management. Our patio furniture was dirty our entire stay, smelled horrible. Service poor, staff seemed angry and not wanting to help. On 3 separate occasions we had to call to the front desk because our key wouldn’t work. When management came to Assist my fiancé was basically scolded by them saying this was the 3rd time they needed to come assist us as if it was our fault. Due to the rain our room was flooded as well. We almost slipped on numerous occasions. The room was outdated. Our terrace smelled like cat urine which we didn’t utilize at all during our stay. When told to staff nothing was done about it. For $3000 for 4 days was expecting a better experience. This was a celebratory vacation following our engagement.

4.0

May 2023

Great beach vacation located near the airport and a short drive from Downtown San Juan

The pools and beach front at the Fairmont were amazing. with over 4 pools to choose from, you can’t go wrong. The swim up bar is great as well.

The restaurants at the Fairmont were severely overpriced and the food was not great. We are at Cana for dinner and lunch and we’re pretty unsatisfied with the food. The service at these restaurants however was very good. Also, breakfast is steep at $40pp.

5.0

May 2023

my stay was excellent!

the property is really clean and the staff is very attentive.

the food unfortunately lacked flavor!!! like add little bit of salt and pepper… bland! bland! sad since property and staff are amazing!

2.0

May 2023

My room was directly above a nightclub and the music was so loud I had to be moved.

The hotel grounds were beautiful.

Service was terrible. The staff was lazy.

5.0

May 2023

Exceptional

Everything and the staff were phenomenal.

5.0

Mar 2023

Tropical vacation perfectly merged with a historical luxury stay.

Book this hotel you will not regret it. Every part of our stay was absolutely perfect, architecturally stunning, amazing staff,5 star food and drinks and the perfect tropical beach and pool vacation feel. We 100% will be returning.

We had zero complaints

5.0

Mar 2023

Exceptional

everything

5.0

Mar 2023

We truly enjoyed our stay.

Breakfast was the usual, not extraordinary, but good. All staff were friendly…. At restaurants, at front desk

Pool waiters weren’t easy to flag down. Rooms could have some touch up paint. Drinks were ridiculously priced.

2.0

Feb 2023

Change reservations for Feb to a different resort

Breakfast and bar staff were good and friendly

Ocean front villa was low grade, room was dirty around toilet, our patio stared into the hotel next door their gym.

3.5

Feb 2023

weather was great!

location to airport was amazing! there were a few members of staff that were outstanding but most were non-enthusiastic.

needs updating. Lobby is so dark and does not seem fresh/beachy. Our room was beautiful but finishes were not complete and we had a leak from our ceiling that kept us up at night from the dripping. They also need to sweep the beach for seaweed - it was overwhelming and carried an unpleasant odor.

3.0

Feb 2023

Pleasant

we loved the pool area and the access to the beach. All the staff we encountered were phenomenal!

3.5

Feb 2023

Beautiful, eat elsewhere unless it’s the fish tacos best tacos I had in PR!

Pricing at the restaurants were a bit high. I did not expect our buffet breakfast to be so expensive.

1.0

Jan 2023

Very poor

I loved the workout facilities. the room was spacious, bed was uncomfortable, room was stuffy and hot, a/c didn’t work right, staff was rude and very unfriendly, food was just ok, drinks were terrible and the pool was disgustingly filthy. I asked the bellman for a taxi on NYE night and was charged $45 to go to Hilton Caribe, a couple days later called an Uber and it was only $9, so I believe I was scammed by the bellman and taxis working together. Will not return or recommend this place.

4.5

Jan 2023

great getaway beautiful amenities and wonderful staff

Staff was excellent, rooms very comfortable and a great vibe

Food, same breakfast everyday was uneventful. would have expected better food options and was extremely expensive for what is offered

FAQs

How much does this resort cost compared to others in Carolina?

The average price for a rental in Carolina is R 3,714 per night. This rental is R 915 less expensive than the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Fairmont El San Juan Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Fairmont El San Juan Hotel. Enjoy the water!

Is Fairmont El San Juan Hotel pet friendly?

Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Fairmont El San Juan Hotel?

We found 16 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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Embassy Suites by Hilton San Juan - Hotel & Casino

Fairmont El San Juan Hotel

Resort in Carolina

Reasons to book

About this resort

Amenities

Map of Carolina

Nearby attractions

Available Rooms

One Bedroom Suite with Two Queen Beds and Parlor with Sitting Area

Poolside Villa with Two Queen Beds and Balcony

Poolside Villa with Two Queen Beds and Bath Tub - Mobility Accessible

Banyan Bungalow with King Room and Terrace

Deluxe King Room with Partial Ocean View

Fairmont El San Juan Hotel

Resort in Carolina

Reasons to book

About this resort

Amenities

Map of Carolina

Nearby attractions

Available Rooms

One Bedroom Suite with Two Queen Beds and Parlor with Sitting Area

Poolside Villa with Two Queen Beds and Balcony

Poolside Villa with Two Queen Beds and Bath Tub - Mobility Accessible

Banyan Bungalow with King Room and Terrace

Deluxe King Room with Partial Ocean View

Reviews

FAQs

How much does this resort cost compared to others in Carolina?

Is parking included with this resort?

Is there a pool at this resort?

Is Fairmont El San Juan Hotel pet friendly?

What amenities are available at Fairmont El San Juan Hotel?

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