Fairlawns, Hotel And Spa
Hotel in The Royal Town of Sutton Coldfield
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this hotel
This independent and individual hotel has a restaurant with 2 AA Rosettes and a large adult fitness club with spa.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of The Royal Town of Sutton Coldfield
Available Rooms
1 Double • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen or 2 Single • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 161 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews
9.0
Checkin and checkout process was friendly and efficient. Food quality and restaurant staff were excellent. Sliding glass door to the bathroom is not a plus factor.
5.0
We chose not to have breakfast because of the additional cost. We expected from the price of the accommodation thar it would include breakfast
The overall experience was not good. As a regular guest at this hotel we have never selected a basic "comfy" room as you call it, does not even fit the price of £122 for that room. We immediately upgraded to the room we often tend to book, but had to pay an extra £35.00. We paid for our drinks and meal soon after finishing our meal. We just wanted to pay for what we had and not billed to our room. So on our check out the next day. We were expecting to hand in the room card and receive our invoice of nil balance. But to be told that an outstanding amount to be paid of £109.00. Which could not be explained as to what this amount was for. The receptionist sought help from another colleague. We were now waiting for around 10 minutes or longer. I produced my receipt for payment made for the meal and drinks. This I showed to the receptionist and she took it to show someone else who was not present at reception. She finally returned saying that the amount paid for the meal was not taken off. However, the figures still did not add up from the amount paid was different to what they said was still owing. This was a big blunder on their part without any apology given. From this experience we have decided never to go back to this hotel. We were there to celebrate our wedding anniversary. There was not much to celebrate.
10.0
The room was beautifully decorated and exceptionally clean. Our stay was during a heatwave and there was no better feeling than walking into our room to experience a very efficient air conditioning system.
9.0
Excellent rooms. The staff were excellent, too. Food was first class.
Pillows on the bed were soft and uncomfortable.
10.0
Lovely hotel and room
Food at 178 was fabulous
Staff were friendly
10.0
It was very lush and felt exclusive. Nestled into the trees and greenery
N/A
10.0
Rooms were great , location great , staff friendly
Breakfast £16.50 Not great value at all
9.0
Staff we're great really helpful and friendly
Nothing
9.0
the location, cleanliness, staff, room was very nice, food was amazing
I don’t think you should have to pay to use the spa facilities like the pool etc. if you’re paying for a spa hotel they should come with the price. I understand you will have to pay if you want further treatments such as massages etc, but just to use the pool and spa which is what you pay for when booking the room is confusing
8.0
I liked the size and comfort of the bed. Also Elmis brand.
The the body wash and shampoo should be in different bottles, not as 3in1.
The toilet paper holder it’s not comfortable to pick up as is far behind.
9.0
bedroom beautiful
wish they had more food choices in restaurant when I got back to Bedroom I liked the takeout menu better
9.0
room was amazing and spa facilities
there was noting not to like.
6.0
The food.
Room service
The floor in my room was filthy. I didn't enjoy the service at the bar, no one came over to take my order, I had to go up to order my drink, then my food and then to pay despite being told it's table service. The next couple of nights I ordered room service instead.
Every time I ordered something, being reminded that gratuities is optional whilst being monitored with what I'm writing. It was all very awkward.
I didn't know what I was allowed to do and what I wasn't, ie, using pool facilities etc as reception didn't provide an intro, instead have me my room key and left me to it.
Lastly, no fridge in the room.
Sorry for the harsh review but it's an honest one that other hotels to your standard have succeeded on. I had high expectations and in hindsight maybe I shouldn't have.
9.0
The afternoon birthday party was excellent with excellent waitress service & breakfast was very good in a nice atmosphere
Nothing really, it was all very pleasant
10.0
K
10.0
Staff were very friendly
Everything was perfect
10.0
Fantastic set up, the room was lovely, the toiletries in the room where wonderful the bed was extremely comfortable and the tea and coffee making facilities were perfect.
Nothing it was wonderful the staff are the best at any hotel I've ever stayed at.
8.0
Comfortable and spacious room. Friendly and helpful staff with a special mention for Max in the restaurant.
WiFi was appalling. Kept cutting out or moving to 3G. Good WiFi is not a nice to have but an essential. Everything else was good or better.
9.0
Spa , choice of rooms and facilities
Not many beds by pool
10.0
Consistently good service, high standard of rooms and everything is always perfect. I'd like to point out how excellent Rachel is in the restaurant and how rare it is to find someone who genuinely cares and clearly works very hard. It's very refreshing to see, keep hold of her she is what makes that restaurant shine. Hotel is kept to a very high standard, I also appreciate that you upgraded me on my last visit.
3.0
The staff were helpful
Booking.com are a bunch of cons poor service on booking.com behalf thieves as far as we are concerned 1 star rating definitely for your organisation
10.0
There was nothing to not like.
Fantastic place!
FAQs
How much does this hotel cost compared to others in The Royal Town of Sutton Coldfield?
The average price for a rental in The Royal Town of Sutton Coldfield is R 1,677 per night. This rental is R 184 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Fairlawns, Hotel And Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Fairlawns, Hotel And Spa. Enjoy the water!
Is Fairlawns, Hotel And Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Fairlawns, Hotel And Spa?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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