JW Marriott Hotel Bogotá

8.3

Excellent(80 Reviews)

Hotel in Bogota

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

JW Marriott Hotel Bogota offers deluxe rooms with Wi-Fi, 4 restaurants, a bar, a fitness center and a Spa. Located in the entertainment and financial district, it is 1.5 km from National Theatre. There is Wi-Fi access available.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Bogota

Nearby attractions

Museo Nacional de Colombia

4.8 mi

Available Rooms

Deluxe Guest room, 1 King Bed

1 King • 462 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Concierge , Executive level, Guest room, 1 King Bed

1 King • 462 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior King Suite with Lounge Access

1 Queen • 764 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Concierge Double Bed Room, Executive level, Guest room

2 Double • 462 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Double Beds Room, Guest room, 2 Double

1 King • 462 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

RRRR

JW Marriott Hotel Bogotá

RRRR

8.3

Excellent(80 Reviews)

Hotel in Bogota

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Bogota

Nearby attractions

Museo Nacional de Colombia

4.8 mi

Available Rooms

Deluxe Guest room, 1 King Bed

1 King • 462 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Concierge , Executive level, Guest room, 1 King Bed

1 King • 462 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior King Suite with Lounge Access

1 Queen • 764 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Concierge Double Bed Room, Executive level, Guest room

2 Double • 462 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Double Beds Room, Guest room, 2 Double

1 King • 462 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

8.3

Excellent(80 Reviews)

100% verified reviews

7.0

Jul 2024

han bajado la calidad

las camas, almohadas. habitaciones insonorizadas

han bajado la calidad del desayuno, guest service no contesta el teléfono durante la noche, bañera no funcionaba.

2.0

Nov 2023

No debería tener la categoría de JW Marriott

Su ubicación y las instalaciones

La relación precio/calidad es pésima, además una carta de servicio al cuarto bien limitada y muy pobre en su calidad y sabor.

10.0

Mar 2023

Wonderful

Was wonderful and the fud was delicious in special the pizzas so good 😋 the spa and the pool was fantastic I love it I use the spa every day in my stay!

10.0

Feb 2023

People make it 110% standout

Breakfast was fantastic!! And the kitchen staff was amazing. I almost cried when they handed me granadilla after they noticed me staring at the center pieces made of that fruit. So kind!!! The facilities are very clean. Location soared us from needing a cab. Every office building was within the walking distance. Loveliest people on staff.

Honestly, I can’t find a single fault because I left the place seeing how much pride people put in their jobs.

10.0

Feb 2023

wonderful place ♥️

I love this hotel and the staff wonderful

I try the cannellonis and was terribles bud they no charge me for that thanks

9.0

May 2022

Great place to stay for our wedding night!

Our stay at the JW Marriot was wonderful. We where celebrating our wedding night and staff where very helpful with the early check in I needed in order to get to the hotel late at night without having to go through the process. Room service the next day was delicious and quick, and they where kind enough to extend our stay by one hour in order to get ourselves together before check out.

AC was a bit cold by default and we didn't adjust it... but that's on us so not a problem that affected our experience whatsoever.

10.0

Apr 2022

Exceptional

Room size, breakfast and staff all were beyond perfect.

6.0

Apr 2022

Pleasant

No airport shuttle Bed mattress was too soft No availability at spa unless cancellation No gluten free bread or waffles Very limited options for celiac

No smoking area Had to look for ashtray

7.0

Mar 2022

Great hotel with average staff.

The hotel was beautiful, clean and the room was really nice and comfortable. Loved that it had a bathtub. the spa was amazing. Great staff and the pool and jacuzzi made the visit even better. The food in the restaurant is really good. Great menu and the breakfast was spectacular.

The staff were not the most attentive. Yoo need to wait longer than expected in the restaurant and the front desk staff was average. I stayed there a week ago and I am still waiting for the bill to be sent to my email. They also haven’t applied my Bonvoy points yet. Definitely needs to be improved.

7.0

Mar 2022

I was not happy with the food, no where around where to eat, and the hotel food and service was bad.

service an food was not at the past levels of this hotel in Bogota. i have stayed here before and the service has gone down drastically. Mostly at the restaurants and front desk, no problem with room and gym

10.0

Mar 2022

Super friendly staff, great location in Bogotá!

The hotel staff is simply amazing. They are friendly, knowledgeable, committed and attentive. Everyone from bell boys to managers are always willing to help with a big smile, and making you feel welcome and pampered. The rooms are comfy, despite being in a busy business, entertainment and residential district (Chapinero), the rooms have excellent noise isolation in the windows, effective blackout curtains (this helps a lot, because Bogotá is close to the equator and days start around 6h all year long), super comfy beds, an array of soft and firm pillows, a nice bathtub, vast space in closet and drawers, along with a large desk to work, and a coach. The swimming pool/spa section is good, but not as good as in other top hotels in Bogotá. The restaurant has nice options for buffet breakfast (some Colombian and international dishes, with amazing fruit, that is a must in Colombia), it is clean and functional. Amenities at this hotel are below those found in other JW Marriott hotels in Qatar, Dubai and super fancy destinations, even below US JW Marriott standards (different international speciality restaurants in the hotel, extended spa facilities, etc), but they are very much in line with other top notch hotels in Latin America. In particular the amenities lag behind those at Bogotá's Four Seasons, but the rates at JW Marriott are considerably lower. However, other cheaper hotels, like Casa Dann (94th Street) have much better spa, swimming pool and jacuzzi areas than this hotel, and an endless buffet breakfast. At any rate, the service at JW Marriott might be an important reason to book there my next trip to Bogotá, the staff is really nice and helpful. In addition, the hotel is comfortably located at reasonable distance from both central and northern Bogotá, it is easy to move around from there, and just at walking distance from great restaurants, bars and entertainment options. I had a wonderful stay.

Waiting time for omelets and other dishes that need to be prepared (i.e. that are not readily available at the buffet) is really long. They may need more staffing in the kitchen or better organization, as there is usually pressure for time in the mornings.

6.0

Jan 2022

Good place, regular food, bad attitude from staff, won't be returning.

Is a big place, there are different restaurants, food isn't impressive, bed was super comfortable, bathroom had a bath tub perfect for relaxing.

Staff was careless, did not pay attention, running around with other guests, terrible attitude at least with me. Rooms look outdated, furniture is old. It is not worth the price, there are newer and better hotels for half the price or less, with the same or better amenities.

1.0

Dec 2021

Ruined wedding night, avoid it.

I booked a room for my wedding night and although I received the confirmation code and PIN of my reservation from Booking.com, the front desk at the hotel did not found my reservation (which included a special request to have a decorated room). The hotel staff at the front desk reacted in a very rude and unfriendly manner to the situation and unfortunately there was no manager on duty who was able to take care of the situation. At the end, terrible customer service (below Marriot standards) and a very frustated just married couple. Thanks Marriot and Booking.com for ruining my wedding night. Please avoid this hotel (which by the way is in the top 3 of the most expensive hotels in Bogota) and avoid using Booking.com.

10.0

Dec 2021

Exceptional

Everything

9.0

Nov 2021

I had a good stay

The breakfast is very good! The location is good!

I had to charge the key card.

5.0

Oct 2021

This is NOT a JW Marriott, it’s a “has been” with the JW sign

Property is well kept despite having shut down during lockdowns. However, facilities are desperately needing renovation, the hotel feels aged.

The staff left working at the hotel is either inexperienced, over worked or simply careless. They have a terrible customer service standard, an unpleasant attitude toward guests and are simply well below the chain’s standard of care. This is particularly true for the restaurant manager and hostesses who consistently rude during our stay. Except for the front desk, the general service level was disgraceful.

10.0

Aug 2021

A fabulous experience

Great location Superb staff Large and comfortable room Very clean Excellent breakfast

Nothing

9.0

Apr 2021

Superb

The staff

8.0

Mar 2021

A better services can be done

Rooms, Spa

Menu in the restaurants very poor

7.0

Nov 2020

Avoid this Hotel. Many better choices in Bogota.

Not much to like. Staff is ok. Food was good for the one meal I had.

Bait and switch with the room. Booking.com sold me a room with a standard room with a balcony. Hotel said the only room with a balcony is a junior suite, which was not available. JW Marriott told me it is not their problem or fault. More bait and switch: Pick up at the airport was supposed to be an an armored sedan. I paid extra for it and the sedan was a nice, unarmored vehicle. Driver was not anywhere that I could find him. Twenty minutes after I got to the exit, I finally found the driver who explains I needed to be at gate "3". No idea about that and was not told that by the hotel. When I explained the problem with the room, a very officious and rude security guard (woman) stares at me like I did something wrong by complaining. Really, really bad attitude. I was not loud or rude. Frankly, the staff did not care: Basically, it's my problem. Eventually, someone looked at the Booking.com site and saw that Booking is selling a standard room with a balcony when no such room exists. I think they mumbled some apology as I was checking out but who knows. Avoid this hotel.

FAQs

How much does this hotel cost compared to others in Bogota?

The average price for a rental in Bogota is R 697 per night. This rental is R 89 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at JW Marriott Hotel Bogotá. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at JW Marriott Hotel Bogotá. Enjoy the water!

Is JW Marriott Hotel Bogotá pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at JW Marriott Hotel Bogotá?

We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.

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JW Marriott Hotel Bogotá

Hotel in Bogota

Reasons to book

About this hotel

Amenities

Map of Bogota

Nearby attractions

Available Rooms

Deluxe Guest room, 1 King Bed

Concierge , Executive level, Guest room, 1 King Bed

Junior King Suite with Lounge Access

Concierge Double Bed Room, Executive level, Guest room

Deluxe Double Beds Room, Guest room, 2 Double

JW Marriott Hotel Bogotá

Hotel in Bogota

Reasons to book

About this hotel

Amenities

Map of Bogota

Nearby attractions

Available Rooms

Deluxe Guest room, 1 King Bed

Concierge , Executive level, Guest room, 1 King Bed

Junior King Suite with Lounge Access

Concierge Double Bed Room, Executive level, Guest room

Deluxe Double Beds Room, Guest room, 2 Double

Reviews

FAQs

How much does this hotel cost compared to others in Bogota?

Is parking included with this hotel?

Is there a pool at this hotel?

Is JW Marriott Hotel Bogotá pet friendly?

What amenities are available at JW Marriott Hotel Bogotá?

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