Sheraton Hanoi West

4.1

Excellent(129 Reviews)

Hotel in Laos

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Conveniently positioned close to the National Sports Complex and National Convention Center, Sheraton Hanoi West offers an extensive collection of guest rooms, suites and residences, exceptional business and leisure facilities, and lush tropical gree.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Laos

Nearby attractions

Available Rooms

Deluxe King Room with City View

1 King • 365 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe Twin Room with City View

2 Single • 365 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Premier King Room with City View

1 King • 365 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Premier Twin Room with City View

2 Single • 365 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

King Studio Apartment with City View

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

RRRR

Sheraton Hanoi West

RRRR

4.1

Excellent(129 Reviews)

Hotel in Laos

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Laos

Nearby attractions

Available Rooms

Deluxe King Room with City View

1 King • 365 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe Twin Room with City View

2 Single • 365 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Premier King Room with City View

1 King • 365 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Premier Twin Room with City View

2 Single • 365 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

King Studio Apartment with City View

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

4.1

Excellent(129 Reviews)

100% verified reviews

4.1

Nov 2023

Need to improve the food offering and quality.

The food from the restaurant is poorly prepared. Bad taste. such as the Japanese curry rice and western food burger

4.1

Oct 2023

Would rather stay leisurely in the hotel, specifically, at Regency Club Lounge for non-working days.

Having breakfast always at Regency Club Lounge with excellent reception and heartly services over the 11 days of stay, leisurely with long duration of operation hours. Highly recommended for Club Access option.

Less versatility of food options at Regency Lounge, especially on dinner occasions. Fixed shower head over-hung right under the ceiling of shower room made it very inconvenient for shower experiences. Acoustic insulation could have been improved at the side of room entrance, specifically, the guestroom door.

4.1

Oct 2023

快適に過ごせました

ファミリールームがあったこと

入り口が2つあるのがややこしい

4.1

Aug 2023

Comfortable stay

The location to the stadium and the staff at the lounge were amazing. Blackpink theme for the occasion!!!

I found stains on face towels and the food I paid for at level 1 restaurant was not good.

4.1

Jul 2023

Very good

The staff were helpful and friendly, but check in is confusing due to 'deposit'. Room is spacious.

The location, is a bit far from anywhere (restaurants and places of interests)

4.1

May 2023

Will not come back to this Hotel

1/ Breastfast not good. Especially Beef Soup like eat noodle with water m no taste , nothing like Beef Soup compare to other Hotel 2/ check in andbout very confusion with deposit money.

Check in process keep deposit is OK but when refund money to check out difficult. Money did not refund to the bank account Breakfast is not good like expecting at Hyatt Regency

4.1

May 2023

Very good

Well Maintained Property and clean

I was in the room and around mid night 2 guest opened my room with another key card . Looks like the front desk did sold my room again while i was checked in . This is very disturbing when you are resting a a long day of travel and work. I hope the hotel management takes this issue seriously and ensure this doesn’t happen again

4.1

May 2023

very helpful driver to assist my lost baggage and keep assuring me that will get it .

nice and cozy

4.1

Apr 2023

overall okay stay

conveniently located

Noisy at night … Can hear loud noise from neighbouring rooms.

4.1

Feb 2023

I observed a staff that is incompetent and rude. I will never go back.

I liked the room.

They could have done a better job of knowing which amenities were available. I called the hotel before I arrived and asked them if the steam room was working. They said it was. But when I went to use the steam room, I was told it had been out of order for the last few days. Then I ordered some food but the found the security man yelling at the delivery man about not entering the hotel. Then the security man started yelling at me when I went to pay the delivery man. He then did this again when my taxi pulled up to take me away from this awful place.

4.1

Jan 2023

F1 accommodation, Kart Racing Accomdation.

Service was friendly..

Public areas not clean enough, above lobby level.

4.1

Dec 2022

Exceptional

Everything

NOTHING

4.1

Dec 2022

Exceptional

The staff was very nice.

4.1

Sep 2022

Exceptional

Good Service

Location far from center area.

4.1

Sep 2022

Exceptional

Room is super clean, swimming pool is nice, too. Bed is cozy, room size is big.

Gym was under renovation during my stay, therefore, could not use. Swimming pool (25 m) is nice.

4.1

Sep 2022

Unfriendly pet hotel

the quality of the hotel is typical of the Hyatt range.

made to feel like second class guests. we had pre booked our dog in but we’re then asked to use the service lifts. I did not expect this and found it insulting to our dog and us. our dog is a 12 year old working cocker spaniel, she is not interested in other people so would not approach other guests. We were asked to wait for a staff member to use the service elevator but after 10 mins lost our patience. we were then told to use the service elevator without accompanying staff but were challenged by members of staff. that was not expected and annoying.

4.1

Jul 2022

Superb

The hotel was kept clean at all times and the staff was very helpful.

The daily breakfast was mostly the same and very few options for vegetarians

4.1

Jul 2022

Amazing staff, very good price/quality value

Staff was lovely, polite, helping. Service was good, room was amazing, clean, comfortable, quiet. Room service was good and fast too even late at night.

Localisation is a bit far from everything but it was a choice from me. Swimming pool could open later than 9pm especially when it's that hot weather.

4.1

Jul 2022

Good for professional business people

Professional and english speaking employee

No free breakfast provided despite the high price.

4.1

Jun 2022

it was amazing stay; highlight of our stay are staff are supper friendly, helpful and professional.

really nice facilities. clean and fresh.

FAQs

How much does this hotel cost compared to others in Laos?

The average price for a rental in Laos is R 704 per night. This rental is R 72 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Sheraton Hanoi West. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Sheraton Hanoi West. Enjoy the water!

Is Sheraton Hanoi West pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sheraton Hanoi West?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

Explore similar vacation rentals in Laos

Explore all rentals in Laos

4.5

Excellent(1 Review)

Vinhomes Metropolis 1Br Mai-homestay

Apartment

in Hanoi

Pool · Air conditioner · Internet / Wifi

Looking to create some memories in Laos? Look no further than our Apartment, Vinhomes Metropolis 1Br Mai-homestay. Enjoy top-rated amenities including Air conditioner, Internet / Wifi and Parking, and more.

RRRR

Sheraton Hanoi West

Hotel in Laos

Reasons to book

About this hotel

Amenities

Map of Laos

Nearby attractions

Available Rooms

Deluxe King Room with City View

Deluxe Twin Room with City View

Premier King Room with City View

Premier Twin Room with City View

King Studio Apartment with City View

Sheraton Hanoi West

Hotel in Laos

Reasons to book

About this hotel

Amenities

Map of Laos

Nearby attractions

Available Rooms

Deluxe King Room with City View

Deluxe Twin Room with City View

Premier King Room with City View

Premier Twin Room with City View

King Studio Apartment with City View

Reviews

FAQs

How much does this hotel cost compared to others in Laos?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Sheraton Hanoi West pet friendly?

What amenities are available at Sheraton Hanoi West?

Explore similar vacation rentals in Laos

Laos travel inspiration

Related vacation destinations